Customer Success Manager
Creatio
- Location
- Poland
- Posted
Customer Success Manager for SMB & Corp segment market, implementing corporate software solutions, driving retention and renewals, with remote-first hybrid model and award-winning product.
Remote Jobs
Customer Success Manager
Creatio
- Location
- Ukraine
- Posted
Join our team as a Customer Success Manager to manage customer relationships, drive retention, and collaborate with teams on successful project implementations using Creatio's award-winning product. Enjoy a remote-first hybrid work model and a supportive corporate culture.
Customer Success Manager
UpGuard
- Location
- Australia
- Posted
Customer Success Manager at UpGuard: drive customer success, onboard & enable customers, and foster long-lasting relationships.
Customer Success Manager
Dropbox
- Location
- Canada
- Posted
- Salary Range
- 182k - 246k C$
Drive customer success at Dropbox by managing post-sale deployment, adoption, and product education. Build relationships, optimize workflows, and collaborate internally to ensure customer satisfaction and growth.
Customer Success Manager
Immersive Labs
- Location
- United States of America
- Posted
Customer Success Manager at Immersive Labs: Develop strategic partnerships, ensure effective onboarding, and deliver training sessions for cybersecurity customers.
Customer Success Manager
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- Location
- Canada
- Posted
Customer Success Manager role driving merchant growth through subscription adoption and consultative guidance
Customer Success Manager
Olo
- Location
- United States of America
- Posted
- Salary Range
- 55k - 74k USD
Olo's Customer Success Manager will manage customer relationships, advocate for product improvements, and ensure client success with our SaaS solutions in the restaurant industry.
Customer Success Manager
Dropbox
- Location
- United States of America
- Posted
- Salary Range
- 157k - 239k USD
Manage post-sale customer success at Dropbox, drive adoption and retention, collaborate with cross-functional teams, and ensure customer satisfaction through effective relationship-building and product expertise.
Customer Success Manager
Cendyn
- Location
- Singapore
- Posted
Lead customer success initiatives, manage accounts, and drive retention and growth for Cendyn's hotel and hospitality partners. Collaborate with customers and internal teams to ensure successful outcomes throughout the customer lifecycle.
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Blinkist
- Location
- Germany
- Posted
Customer Success Manager at Blinkist - Develop relationships with enterprise accounts, drive customer adoption & success
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Amplemarket
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- Cameroon
- Posted
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Customer Success Manager
Creatio
- Location
- Portugal
- Posted
Customer Success Manager for SMB & Corp segment market, collaborating with teams to drive customer growth and adoption.
Customer Success Manager
Upwork
- Location
- United States of America
- Posted
- Salary Range
- 80k - 125k USD
Enterprise Customer Success Manager at Upwork: drive adoption, provide expert consultation & training, build trusted relationships with Hiring Managers.
Customer Success Manager AMERICAS
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- Location
- Mexico
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Customer Success Manager - SMB
Cobalt
- Location
- United States of America
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Customer Success Manager for SMB team at Cobalt, driving customer growth and success with C-level executives.
Scale Customer Success Manager
Coefficient
- Location
- United States of America
- Posted
- Salary Range
- 85k - 125k USD
Join Coefficient as a Customer Success Manager to drive product adoption and deliver exceptional value, ensuring strong retention and expansion KPIs while collaborating with cross-functional teams.
Sr. Customer Success Manager
Zapier
- Location
- British Virgin Islands
- Posted
- Salary Range
- 155k - 233k USD
Join Zapier's Customer Success team as a Sr. CSM and deliver exceptional 1:1 support to upmarket customers.
Digital Customer Success Manager
360Learning
- Location
- Spain
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Digital Customer Success Manager - Remote Spain
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- Canada
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- Salary Range
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Customer Success Manager
Creatio
Job Location
Job Summary
We are seeking a Customer Success Manager for our SMB and Corp segment market. The role involves managing customer portfolios, collecting feedback, developing relationships, driving retention and renewals, and collaborating with various teams. As a Customer Success Manager, you will work with global customers, implementing corporate software solutions and providing excellent communication and presentation skills. You will be part of an award-winning product team in a remote-first hybrid model, with opportunities for growth and development. Our company culture values genuine care, ownership, dedication, and high standards, offering competitive pay, medical insurance, paid leave options, and a modern hub in Warsaw city center.
We are looking for a Customer Success Manager for the SMB and Corp segment market to join our team.
Working on our team as a Customer Success Manager position involves:
- managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;
- collecting feedback from customers about the Creatio system and satisfaction with the partner’s implementation project solution;
- developing and maintaining trusted relationships with key partners and their customers;
- driving customer retention and renewals by building strong relationships;
- collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth.
Candidate Expectations:
- 3+ years of experience working with global SMB or Corporate segment customers;
- English language — Advanced; experience in implementing/customizing corporate software;
- excellent communication and presentation skills;
- experience with CRM / ERP / Core systems;
- experience in problem-solving, working with customer objections;
- experience in conducting trainings and presentations;
- understanding business needs with further translation into the requirements.
What to expect from us:
- the award-winning product (a Leader in Gartner Quadrants) to be proud of;
- a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;
- culture of genuine care, ownership, dedication, and high standards (learn more here);
- a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;
- caring for your health: Creatio offers several options for medical insurance together with our medical partner;
- Creatio offers all team members competitive pay;
- paid leave options for life-qualifying events, sicknesses, etc.;
- nice and modern hub in the Warsaw city center to get acquainted with colleagues or to gain some quiet space for concentration.
