
Customer Success Manager - DACH (F/M/D)
NavVis
- Location
- Germany
- Posted
Customer Success Manager - DACH (F/M/D) Germany Remote / Hybrid
NavVis
Customer Success Manager - DACH (F/M/D) Germany Remote / Hybrid
Relay Commerce
Technical Customer Success Specialist at Relay Commerce - troubleshoot technical issues, debug errors, and provide expert support to customers in e-commerce and B2B SaaS.
Vercel
Design and maintain tooling for the Customer Success Engineering team at Vercel. Collaborate with peers, integrate new technologies, and ensure data integrity while supporting customer success through engineering solutions.
OfferFit
Customer Success Director at OfferFit: lead AI transformation in marketing technology, drive business impact, and collaborate with teams.
OfferFit
Customer Success Director at OfferFit: drive customer success, analyze results, and communicate insights to drive business impact.
OfferFit
Customer Success Director at OfferFit: drive business impact with data-driven presentations and customer insights.
AlphaSense
Customer Success Specialist in Financial Services at AlphaSense, providing technical support and driving adoption of their platform.
Creatio
Enterprise Customer Success Executive for LATAM region with 3+ years B2B account management experience
CommerceIQ
Customer Success Manager (Individual Contributor) role at CommerceIQ, managing advertising campaigns for enterprise clients using AI-powered digital commerce platform.
StackAdapt
Join StackAdapt as a Client Success Manager to support self-serve clients, resolve technical issues, and contribute to process improvements while enjoying competitive pay, health benefits, and professional development opportunities.
StackAdapt
Join StackAdapt as a Client Success Manager to support clients with their advertising campaigns, resolve technical issues, and contribute to process improvements within our fast-growing company.
ClinChoice
Client Success Manager at ClinChoice: lead client relationships, drive growth, and deliver strategic counsel for pharmaceutical, biotechnology, and medical device companies.
Smartcar
Lead Customer Success at Smartcar, driving customer retention and growth by managing Account Management and Solutions Architecture teams. Utilize customer success metrics to inform decisions and foster a culture of excellence.
Awin Global
Lead Awin's product organisation and shape its future with a proven product leader, comfortable presenting to wide audiences, and passionate about customers.
Awin Global
Lead the evolution of Awin's product organisation and shape the product culture of a global company.
Awin Global
Lead the evolution of Awin's product organization and shape the product culture of a global company.
Awin Global
Lead Awin's product organisation and shape its future with a proven product leader, comfortable presenting to wide audiences, and passionate about customers.
Awin Global
Lead Awin's product organisation and shape its future with a proven product leader, comfortable presenting to wide audiences, and passionate about customers.
Podium
Customer Success Specialist at Podium, driving customer success and growth for small businesses with AI-powered lead conversion platform.
Anaplan
Anaplan CSBP drives customer success, expansion & optimisation for Nordic customers, leveraging expertise in business processes, planning & forecasting.
NavVis
NavVis is seeking a Customer Success Manager - DACH (F/M/D) in Germany. The role involves driving and maximizing customer success for unique products, overseeing the onboarding process, and supporting customers throughout the adoption cycle. The ideal candidate has 4+ years of experience in B2B customer success, account management, or consulting, with a degree in Geosystems, Civil Engineering, or Computer Science. Native-level fluency in German and excellent English proficiency are required. The company offers flexible working hours, full visa and relocation support, and an attractive compensation package.
When people use our technology to "bridge the gap" between the physical and digital worlds, they don’t just capture reality - they create a new one. In this new reality, they are smarter, more productive, more streamlined, and more creative - because they have the digital foundation to build the world they want to live in.
That’s what NavVis offers in all our products and services: the tools to not just map the world as it is, but to pave the way to a better future. To forge something new. Physical or digital, there is only one reality. And it’s the reality NavVis empowers people to build better.
Do you have what it takes to drive and maximize customer success for our unique products?
As part of our Customer Experience team, you will play a pivotal role in enabling and increasing the adoption of NavVis’ hardware and software within our customer base while ensuring customer success.
You will step into an exciting role where your skills will empower our customers to make the most of our solutions. With a deep understanding of our reality capture system, you will oversee the customer onboarding process and support them throughout the adoption cycle to ensure they achieve the best possible results.
If you are passionate about using your skills to transform how customers succeed with our products in the DACH Region—focusing on SMBs and key accounts—this role is for you!
Your recruiting partner for this role is Sabrina (she/her). You can expect to go through a screening call, and up to 4 rounds of interviews, where we would love to discover your passion and interests, introduce you to who we are and what drives us, and finally understand how we can potentially add value to each other's growth.
NavVis is a technologically-focused, global leader in reality capture and digital factory solutions. Prominent manufacturers and laser scanning professionals from across the world trust our ground-breaking technology, which is designed to capture and share the built environment as photorealistic digital twins.
More than 300 people from over 70 countries and offices spread around the globe make us a truly international and diverse place to work. With the innovation of startups and the stability of large enterprises at our core, we combine the best of both worlds.
You will be part of an open culture that encourages the sharing of ideas and thrives on mutual trust, respect, and transparency. We love giving and receiving honest feedback that will empower us to continuously improve and grow in the right direction.
Do you share our passion for our disruptive technology and want to be a part of our dynamic growth journey? You will get to own projects, implement innovative solutions, and be recognized for your successes!
How you will grow with us
NavVis’ unwavering commitment to fostering an inclusive and diverse workplace has laid the foundation for our incredible growth. We thrive on the collective strength of our people who come from diverse backgrounds. We respect and value every experience associated with race, gender identity, sexual orientation, nationality, religion and disability. We do not discriminate on the basis of any of these, or other identities, and strongly encourage everyone to apply.
Together with you, we build NavVis!
If you need assistance at any stage of the recruiting process due to a disability, please reach out to your recruiting partner(s) for this position.