Remote Jobs

Skedda logo

Customer Success Specialist

Skedda

Location
Croatia
Posted

Job at Skedda: Customer Support Specialist for a global booking management platform

Art+Logic logo

C++ and JUCE Audio Developer

Art+Logic

Location
British Virgin Islands
Posted

Join Art+Logic as a Software Audio Engineer using C++ and JUCE to develop custom software solutions. Collaborate remotely in North America with a focus on audio engineering and user interface design.

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Sr Gen AI Engineer

Testlio

Location
Brazil
Posted

Senior Generative AI Engineer at Testlio: lead innovative solutions, collaborate globally, and drive business outcomes.

Mapbox logo

Software Development Engineer II, C++, Automotive Integration

Mapbox

Location
Japan
Posted

Develop automotive navigation solutions using C++ and integrate various data inputs for Android and Linux platforms. Collaborate with customers and partners to optimize performance and enhance the navigation experience at Mapbox.

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Sr. Partner Marketing Manager

G-P

Location
United States of America
Posted

Partner Marketing Manager job at Globalization Partners: drive engagement & demand generation with specific partners

G-P logo

Sr. Partner Marketing Manager

G-P

Location
United States of America
Posted

Partner Marketing Manager job: drive engagement & demand gen with specific partners, leveraging Salesforce, HubSpot & 6sense/ABM.

Kraken logo

Sr Product Marketing Manager

Kraken

Location
Croatia
Posted
Salary Range
110k - 176k USD

Senior Product Marketing Manager for Kraken's Consumer app (Trade), driving awareness, acquisition & retention with crypto expertise

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Salesforce Experience Leader

TTEC Digital

Location
United States of America
Posted
Salary Range
122k - 207k USD

Lead Salesforce engagements for enterprise clients at TTEC Digital, advising on transformational goals and integrating technology portfolios for seamless client experiences. This remote role offers competitive salary and benefits.

OneSignal logo

Senior or Staff Software Engineer, Backend

OneSignal

Location
United States of America
Posted
Salary Range
160k - 210k USD

Join OneSignal as a Backend Engineer and work on high-impact features, design scalable systems, lead projects, and contribute to our engineering culture. Utilize Rust/Golang and modern technologies while enjoying competitive compensation and benefits.

Upwork logo

Sr Lead Machine Learning Engineer

Upwork

Location
United States of America
Posted
Salary Range
195k - 308k USD

Lead AI/ML initiatives at Upwork, mentor teams, conduct research, and deploy cutting-edge models. Enjoy competitive salary and excellent benefits in a remote-first environment.

brightwheel logo

Lead Salesforce Administrator

brightwheel

Location
United States of America
Posted
Salary Range
140k - 174k USD

Senior Salesforce Administrator needed for remote role driving scalable go-to-market operations with Brightwheel

Nutrafol logo

Sr. Director - Digital Product

Nutrafol

Location
United States of America
Posted
Salary Range
180k - 210k USD

Lead Nutrafol's digital strategy and product roadmap, ensuring seamless customer experiences across eCommerce platforms and mobile apps while driving brand equity and business growth.

Vonage logo

Sr. Legal Counsel (API Sales)

Vonage

Location
United States of America
Posted

Commercial Senior Legal Counsel for Vonage's API communications division, leading customer negotiations and drafting complex contracts.

Modern Health logo

Principal Health Economics and Outcomes Researcher

Modern Health

Location
United States of America
Posted
Salary Range
141k - 207k USD

Conduct impactful economic and outcomes analyses to support Modern Health's mission of providing exceptional care. Collaborate with teams to develop analytic models and deliver insights to stakeholders. Utilize tools like R and SQL in a dynamic environment focused on innovation in mental health care.

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Sr. Systems Manager - NetSuite Administrator

hims & hers

Location
United States of America
Posted
Salary Range
165k - 195k USD

NetSuite Administrator & System Manager for Hims & Hers, configuring modules, managing integrations, and ensuring SOX compliance.

Skedda logo

Customer Success Specialist

Skedda

Job Location

CroatiaDenmarkEstoniaFinlandFranceGeorgiaGermanyGreeceMaltaAndorraArmeniaAustriaAzerbaijanBelgiumBulgariaCyprusSwedenSlovakiaSloveniaLatviaLithuaniaLuxembourgMacedonia, Republic ofNetherlandsNorwayPolandRomaniaSpainTurkeyUkraineCzech RepublicAlbaniaBelarusLiechtensteinMonacoMontenegroUnited KingdomBosnia and HerzegovinaMoldovaPortugalRussian FederationSan MarinoSerbiaHungaryIcelandIrelandItaly

Job Summary

Skedda is seeking a Customer Support Specialist to help customers with scheduling scenarios, provide product feedback, and collaborate with the team. The ideal candidate has excellent communication skills, a strong interest in technology, and experience in customer interaction.

FULL-TIME / 100% Remote / Within Europe / Central European Time Zone (CET)

Skedda is a leading global booking management platform dedicated to streamlining venue and space reservations and scheduling. We serve over 7,000 customers and nearly two million users across the world. Today, the product includes functionality such as floor plan visualizations, venue booking, pricing and payments capabilities, and utilization reports and analytics. Skedda has won awards from G2, Capterra, and SoftwareAdvice.

Role overview

  • Centers around a PhD-level understanding of our product
  • Being curious about customers’ unique space scheduling scenarios
  • Collecting and reporting feedback to assist with product development decisions
  • Collaborating with the broader team on support strategy, product strategy, and customer relationship management

Day to day responsibilities

  • Answering email/chat questions from prospective and existing customers about our product
  • Helping customers find solutions to their unique scheduling scenarios
  • Updating internal product collateral (knowledge base, etc.)

About You

  • You’re a strong verbal and written communicator
  • You’re a systems thinker who can help bring clarity to complex ideas
  • You keep customer needs top of mind during your design and decision-making process
  • You can balance a pragmatic problem-solving approach with a strong attention to detail
  • You welcome feedback to improve your skills and work
  • You take initiative and work with a healthy sense of urgency

Skills & Experience

  • Demonstrate outstanding written and verbal communication in English
  • Have a friendly, engaging, and professional manner
  • Strong interest in technology/SaaS products
  • Have experience in customer/client interaction
  • Motivated to help customers get the most out of our product
  • Highly organized, with attention to detail

Benefits

  • Competitive salary, benefits package, and paid time off
  • Flexible schedule
  • Creative and collaborative work environment
  • Direct exposure to the leadership team across departments
  • Be empowered to leave a significant mark on the product and the customers

About us

We’re an international team from 14+ countries with a growing presence in Boston. We place a lot of value on collaborating asynchronously across time zones but also understand the benefits of working together in person. Our team has doubled in size in the last year and continues to grow quickly.

At Skedda, our Mission is to empower organizations to bring workspaces to life. We take feedback from customers seriously and constantly iterate to improve our product. We’re a self-driven, curious, down-to-earth group of people who know how to balance moving quickly while maintaining a high bar for quality. Every team member at Skedda embodies our six core virtues:

  1. We are a community
  2. Quality is at our core
  3. Take ownership
  4. Create momentum every day
  5. Tackle hard problems
  6. Be curious

We are defining the future of the workplace experience, helping businesses to design meaningful, seamless, fully integrated employee experiences and interactions in the hybrid workplace. We’re growing fast with a lot of new opportunities ahead!

To learn more about Skedda, please visit https://www.skedda.com/blog/skedda-mission-vision-virtues.