Remote Jobs

Skedda logo

Customer Success Specialist

Skedda

Location
Croatia
Posted

Job at Skedda: Customer Support Specialist for a global booking management platform

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Software Engineer - Rendering and Animation

Figma

Location
United States of America
Posted
Salary Range
149k - 350k USD

Join Figma's Rendering & Animation team to develop cutting-edge rendering solutions using modern technologies like WebGPU and optimize performance for 2D vector graphics.

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Sales Development Representative, East (Remote, Boston, NYC or Toronto)

Grafana Labs

Location
United States of America
Posted

Join Grafana Labs as a Sales Development Representative and drive business conversations on the phone while leveraging AI tools for productivity improvement. Collaborate with cross-functional teams and contribute to the growth of a fast-growing company.

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Sr QA Analyst Manual Stores

Trafilea

Location
United States of America
Posted

Ensure quality in Trafilea's e-commerce platforms by conducting thorough testing, collaborating with teams, and maintaining high standards for digital products and applications.

Voodoo logo

Animation Artist - Picante Studio - Match3

Voodoo

Location
Spain
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Join Voodoo's Gaming games team as an Animation Artist, creating high-quality animations for Unity, and contribute to 3D & 2D animations, character animation, and UI animations.

Dynamo Technologies logo

Sr ServiceNow Applications Developer

Dynamo Technologies

Location
United States of America
Posted

Lead ServiceNow Developer for federal contract, rebuilding performance management systems and migrating data from legacy systems.

Grafana Labs logo

Senior Backend Engineer - Grafana IRM

Grafana Labs

Location
Sweden
Posted
Salary Range
739k - 923k SEK

Enhance Grafana's IRM solutions by developing backend features using Golang or Python, collaborating with cross-functional teams, and contributing to a remote-first culture. Enjoy benefits including equity and bonuses while working on cutting-edge technologies.

Checkr logo

Sr. People Data Analyst

Checkr

Location
United States of America
Posted
Salary Range
126k - 148k USD

Senior People Data Analyst at Checkr: drive business decisions with data insights, collaborate with stakeholders, and shape the future of people analytics.

Platform Science logo

Sr. Software Development Engineer in Test

Platform Science

Location
United States of America
Posted

Senior Software Development Engineer in Test at Platform Science, delivering high-quality software products with a focus on automated testing and collaboration with developers.

Nutrafol logo

Sr. Technical Project Manager

Nutrafol

Location
United States of America
Posted

Technical Project Manager for e-commerce company seeking expert-level JIRA & Confluence skills, attention to detail, and strong documentation abilities.

1Password logo

Sr Technical Program Manager

1Password

Location
Canada
Posted

Senior Technical Program Manager at 1Password: lead complex initiatives, drive cross-functional collaboration, and prioritize security and privacy.

iHerb logo

Sr. Technical Program Manager

iHerb

Location
United States of America
Posted

Senior Program Manager for SAP Order to Cash implementation at iHerb, leading cross-functional teams and managing project budgets and timelines.

Mapbox logo

Sr. Technical Program Manager

Mapbox

Location
United Kingdom
Posted

Senior Technical Program Manager at Mapbox: lead customer programs, drive technical engagements, and improve customer experience.

Skedda logo

Customer Success Specialist

Skedda

Job Location

CroatiaDenmarkEstoniaFinlandFranceGeorgiaGermanyGreeceMaltaAndorraArmeniaAustriaAzerbaijanBelgiumBulgariaCyprusSwedenSlovakiaSloveniaLatviaLithuaniaLuxembourgMacedonia, Republic ofNetherlandsNorwayPolandRomaniaSpainTurkeyUkraineCzech RepublicAlbaniaBelarusLiechtensteinMonacoMontenegroUnited KingdomBosnia and HerzegovinaMoldovaPortugalRussian FederationSan MarinoSerbiaHungaryIcelandIrelandItaly

Job Summary

Skedda is seeking a Customer Support Specialist to help customers with scheduling scenarios, provide product feedback, and collaborate with the team. The ideal candidate has excellent communication skills, a strong interest in technology, and experience in customer interaction.

FULL-TIME / 100% Remote / Within Europe / Central European Time Zone (CET)

Skedda is a leading global booking management platform dedicated to streamlining venue and space reservations and scheduling. We serve over 7,000 customers and nearly two million users across the world. Today, the product includes functionality such as floor plan visualizations, venue booking, pricing and payments capabilities, and utilization reports and analytics. Skedda has won awards from G2, Capterra, and SoftwareAdvice.

Role overview

  • Centers around a PhD-level understanding of our product
  • Being curious about customers’ unique space scheduling scenarios
  • Collecting and reporting feedback to assist with product development decisions
  • Collaborating with the broader team on support strategy, product strategy, and customer relationship management

Day to day responsibilities

  • Answering email/chat questions from prospective and existing customers about our product
  • Helping customers find solutions to their unique scheduling scenarios
  • Updating internal product collateral (knowledge base, etc.)

About You

  • You’re a strong verbal and written communicator
  • You’re a systems thinker who can help bring clarity to complex ideas
  • You keep customer needs top of mind during your design and decision-making process
  • You can balance a pragmatic problem-solving approach with a strong attention to detail
  • You welcome feedback to improve your skills and work
  • You take initiative and work with a healthy sense of urgency

Skills & Experience

  • Demonstrate outstanding written and verbal communication in English
  • Have a friendly, engaging, and professional manner
  • Strong interest in technology/SaaS products
  • Have experience in customer/client interaction
  • Motivated to help customers get the most out of our product
  • Highly organized, with attention to detail

Benefits

  • Competitive salary, benefits package, and paid time off
  • Flexible schedule
  • Creative and collaborative work environment
  • Direct exposure to the leadership team across departments
  • Be empowered to leave a significant mark on the product and the customers

About us

We’re an international team from 14+ countries with a growing presence in Boston. We place a lot of value on collaborating asynchronously across time zones but also understand the benefits of working together in person. Our team has doubled in size in the last year and continues to grow quickly.

At Skedda, our Mission is to empower organizations to bring workspaces to life. We take feedback from customers seriously and constantly iterate to improve our product. We’re a self-driven, curious, down-to-earth group of people who know how to balance moving quickly while maintaining a high bar for quality. Every team member at Skedda embodies our six core virtues:

  1. We are a community
  2. Quality is at our core
  3. Take ownership
  4. Create momentum every day
  5. Tackle hard problems
  6. Be curious

We are defining the future of the workplace experience, helping businesses to design meaningful, seamless, fully integrated employee experiences and interactions in the hybrid workplace. We’re growing fast with a lot of new opportunities ahead!

To learn more about Skedda, please visit https://www.skedda.com/blog/skedda-mission-vision-virtues.