Customer Support Advocate - French Speaking
Taskrabbit
- Location
- Poland
- Posted
Customer Service Advocate at Taskrabbit: Create seamless customer experiences, solve complex issues, and drive business growth in a fast-paced, inclusive environment.
Remote Jobs
Customer Support Advocate, Italian Speaking
Taskrabbit
- Location
- Poland
- Posted
Customer Service Advocate at Taskrabbit: champion customer satisfaction, solve complex issues, and thrive in a remote-first company with flexible work arrangements.
Customer Support Advocate - English Speaking
Taskrabbit
- Location
- Poland
- Posted
Customer Service Advocate at Taskrabbit: champion customer satisfaction, understand customer needs, and deliver exceptional service in a remote-first work environment.
Customer Support Advocate - German Speaking
Taskrabbit
- Location
- Poland
- Posted
Customer Service Advocate at Taskrabbit: Prioritize customer satisfaction, solve complex issues, and drive positive customer experiences in a remote-first company with flexible work options.
Customer Support Advocate, Spanish Speaking
Taskrabbit
- Location
- Poland
- Posted
Customer Service Advocate at Taskrabbit: champion customer satisfaction, prioritize needs, and drive positive outcomes in a remote-first company with competitive compensation and benefits.
Customer Support Advocate - Portuguese Speaking
Taskrabbit
- Location
- Poland
- Posted
Customer Service Advocate at Taskrabbit: Prioritize customer satisfaction, recognize unique needs, and deliver exceptional service in Portuguese speaking role.
Customer Support Advocate
Taskrabbit
- Location
- United States of America
- Posted
Customer Service Advocate at Taskrabbit - Remote-First Company
Customer Support Specialist - French Speaking - Remote from Portugal
Aircall
- Location
- Cameroon
- Posted
Customer Support Specialist - French Speaking - Remote from Portugal at Aircall
Sales Engineer- French Speaking
Vercel
- Location
- Germany
- Posted
Sales Engineer at Vercel will provide technical expertise in web development, support the sales process, and collaborate with cross-functional teams to drive successful deals in EMEA.
Customer Support Agent - Italian, French, German
Cover Genius
- Location
- Uruguay
- Posted
Provide excellent customer service for Cover Genius' insurance products, handle inquiries via phone and email, collaborate with teams, document interactions, identify process improvements, maintain quality standards, and ensure compliance with guidelines. Join a company that values diversity and offers flexible work environments and social initiatives.
Customer Support Agent - Italian, French, German
Cover Genius
- Location
- United Kingdom
- Posted
Provide excellent customer service for Cover Genius' insurance products, handle inquiries via phone and email, collaborate with internal teams to ensure seamless experiences, and maintain accurate documentation while adhering to compliance guidelines.
Webinar Specialist (French Speaking)
Welearn
- Location
- Morocco
- Posted
Webinar Specialist (French Speaking) - Develop guidelines, select technology, create schedules & collaborate with creators
Webinar Specialist (French Speaking)
Welearn
- Location
- Tunisia
- Posted
Webinar Specialist - Develop and implement webinars, partner with influencers, and support business operations.
Customer Care Executive (French Bilingual Support)
Zepz
- Location
- Philippines
- Posted
Customer Care Representative at Zepz: Manage queries, screen transactions, and advise customers across multiple channels.
Customer Support Agent - Italian or/and French
Cover Genius
- Location
- Spain
- Posted
Provide exceptional customer support for Cover Genius' insurance products, collaborate with teams to resolve inquiries, maintain documentation, and contribute to process improvements while adhering to compliance standards.
Customer Service Representative (French)
Binance
- Location
- Croatia
- Posted
Customer Service Representative - French-speaking - Lisbon, Portugal
Sales Development Representative - French Speaking
Saviynt
- Location
- United Kingdom
- Posted
Join Saviynt's sales team as a Sales Development Representative and contribute to the company's incredible growth. With a dynamic environment and opportunities for growth, you'll thrive in this role!
Customer Support Associate
Cargo.one
- Location
- Greece
- Posted
Customer Support Associate at cargo.one: Deliver customer happiness, work remotely, and contribute to a dynamic team.
Customer Support Coach
Marketing Operations Specialist
- Location
- Thailand
- Posted
Provide excellent customer support to hotel clients using Cloudbeds software, resolve issues, build relationships, and contribute to product improvements.
Customer Support Specialist
Roadie
- Location
- United States of America
- Posted
Provide customer support for Roadie's logistics platform; handle inquiries via phone, email, and text. Use tools like Salesforce to ensure seamless delivery experiences. Enjoy benefits including health insurance, 401k match, and generous PTO.
Customer Support Advocate - French Speaking
Taskrabbit
Job Location
Job Summary
Taskrabbit is seeking a Customer Service Advocate in French speaking, who will embody the company's core competencies and create a seamless experience for customers, Taskers, and partners. The ideal candidate has 1 year of customer service experience, exceptional problem-solving skills, and strong communication abilities. They must be fluent in English and French and available to work full-time (40 hours/week) with flexible shift options. Taskrabbit offers competitive compensation, benefits, and a remote-first company culture that values diversity, inclusion, and flexibility.
About Taskrabbit:
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.
Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
- Taskrabbit is a remote-first company with employees distributed across the US and EU
- 5-time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
- DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
- DataBird journal’s “Best Places” Best Companies for Women, #4 2019 and #1 2020
About The Role:
As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognising the intrinsic value of each person and understanding that our business success is rooted in how we prioritise and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.
Responsibilities:
Customer Obsessed:
- Prioritise and champion customer satisfaction, ensuring a personalised and caring approach in every interaction.
- Recognise the unique needs and concerns of customers, contributing to a positive and inclusive environment.
- Strive for the right balance of urgency and genuine care, demonstrating a commitment to putting the customer at the centre of every decision.
Insight/Metrics Driven:
- Understand customer needs and preferences through direct interactions and feedback.
- Use feedback to make informed decisions aimed at improving customer satisfaction.
- Spot trends in customer inquiries and behaviour to better anticipate their needs.
- Regularly assess and adapt your approach to ensure a positive customer experience.
Trusted Resource:
-
- Demonstrate a high degree of ownership and disciplined curiosity in addressing customer concerns.
- Approach problem-solving with a solutions-focused mindset, proactively identifying and implementing effective resolutions.
- Serve as a trusted resource, ensuring optimal customer satisfaction and problem resolution through proactive measures and efficient solutions.
We are looking for someone with:
- Minimum of 1 year of experience in a customer service role.
- Exceptional problem-solving skills, with the ability to navigate and resolve complex issues.
- Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions.
- Empathetic communication skills, with the ability to connect with customers on a personal level.
- Demonstrated proficiency in communicating effectively and rapidly through both written and verbal channels.
- Detail-oriented mindset with a commitment to delivering top-notch service.
- Fluency in English and French is required.
- Available full-time (40 hours / week).
- Eligible to work in Poland, we will not support relocation for this position.
Shifts offered for this position are Central European Time (CET). Preference will be asked at time of interview, but cannot be guaranteed. Depending on business requirements your shift time or day off may change:
Compensation & Benefits:
At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The annual gross pay for this position is 82,800 PLN. This is the base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.
You’ll love working here because:
- Taskrabbit is a Remote-First Company. We value flexibility and choice but also stay committed to regular in-person connection.
- The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
- The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
- The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.
Taskrabbit’s commitment to Diversity and Inclusion:
An Active Commitment to Equity within our Company and Platform.
We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.
