Remote Jobs

RevenueCat logo

Developer Support Engineer

RevenueCat

Location
Brazil
Posted
Salary Range
112k - 112k USD

Developer Support Engineer for RevenueCat SDK integration, flexible remote work, $112k salary, competitive equity & 10-year vesting

Lodgify logo

Customer Support Specialist (LATAM)

Lodgify

Location
Brazil
Posted

Customer Support Specialist at Lodgify: Troubleshoot complex issues, collaborate with development team, and provide expert guidance to customers using Lodgify's software.

ClassDojo logo

CX Support Agent (Families)

ClassDojo

Location
Honduras
Posted

ClassDojo CX Support Agent (Families) - Manage complex customer issues, provide empathetic resolutions, and collaborate with a distributed team.

Wealthsimple logo

Senior Software Developer - Product (Full Stack & Front-end)

Wealthsimple

Location
Canada
Posted

Join Wealthsimple as a Full Stack or Front-end Software Developer to contribute to innovative financial solutions using React, TypeScript, Ruby on Rails, and AWS services. Enjoy competitive benefits including health insurance, retirement savings plans, wellness support, professional development opportunities, and international work programs.

Willow logo

Smart Buildings Engineer

Willow

Location
Philippines
Posted

Join Willow as a Smart Buildings Engineer/Digital Twin Technician / Technologist and contribute to the deployment of Digital Twins across global portfolios.

Taskrabbit logo

Customer Support Advocate, Italian Speaking

Taskrabbit

Location
Poland
Posted

Customer Service Advocate at Taskrabbit: champion customer satisfaction, solve complex issues, and thrive in a remote-first company with flexible work arrangements.

Taskrabbit logo

Customer Support Advocate - English Speaking

Taskrabbit

Location
Poland
Posted

Customer Service Advocate at Taskrabbit: champion customer satisfaction, understand customer needs, and deliver exceptional service in a remote-first work environment.

Broadvoice logo

Technical Customer Support II

Broadvoice

Location
Colombia
Posted

Technical Support Representative 2 at Broadvoice in Colombia (Remote) - Provide technical support via phone, chat, and email to business customers.

Deel logo

Associate Director of Client Customer Support

Deel

Location
Cameroon
Posted

Lead Deel's Customer Support Team, manage performance metrics, drive customer satisfaction, and collaborate with cross-functional teams to enhance the client experience.

Taskrabbit logo

Customer Support Advocate - German Speaking

Taskrabbit

Location
Poland
Posted

Customer Service Advocate at Taskrabbit: Prioritize customer satisfaction, solve complex issues, and drive positive customer experiences in a remote-first company with flexible work options.

Ueni Ltd logo

Customer Support Agent - Multichannel

Ueni Ltd

Location
Argentina
Posted

Provide top-notch customer support to small businesses using UENI's tools, ensuring their success through effective communication and problem-solving. Collaborate with a remote team to improve services and achieve business goals.

Truelogic Software logo

Senior Full Stack Developer (ReactJs + .Net) - Healthcare Technology Company

Truelogic Software

Location
Brazil
Posted

Join Truelogic as a Sr. Software Engineer to work on a healthcare technology platform that improves pharmacy benefits management. Collaborate with cross-functional teams to develop and maintain a cloud-based web platform using ReactJS, .Net Core, WebAPI, and more.

Taskrabbit logo

Customer Support Advocate, Spanish Speaking

Taskrabbit

Location
Poland
Posted

Customer Service Advocate at Taskrabbit: champion customer satisfaction, prioritize needs, and drive positive outcomes in a remote-first company with competitive compensation and benefits.

Wealthsimple logo

Analytics Developer - Fraud and Anti-Money Laundering

Wealthsimple

Location
Canada
Posted

Support Wealthsimple's Fraud & AML teams as an Analytics Developer by leveraging SQL, Python, and data visualization tools to build metrics and strategies that protect clients from financial crime. Enjoy competitive benefits including health insurance, retirement savings matching, wellness programs, and international work opportunities.

RevenueCat logo

Developer Support Engineer

RevenueCat

Job Location

BrazilBritish Virgin IslandsCanadaCayman IslandsChileColombiaCosta RicaCubaDominicaEcuadorEl SalvadorFrench GuianaGreenlandGrenadaGuadeloupeJamaicaAntigua and BarbudaArubaBahamasBarbadosBelizeBermudaArgentinaPanamaParaguayPeruSaint LuciaNicaraguaPuerto RicoSaint-BarthélemySurinameVenezuela (Bolivarian Republic)Virgin Islands, USDominican RepublicBoliviaGuatemalaMartiniqueMexicoTurks and Caicos IslandsUnited States of AmericaUruguayMontserratNetherlands AntillesSaint Pierre and MiquelonSaint Kitts and NevisSaint-Martin (French part)Trinidad and TobagoSaint Vincent and GrenadinesSao Tome and PrincipeGuyanaHaitiHonduras

Salary Range

112k - 112k USD / YEAR

Job Summary

We're seeking a Developer Support Engineer to help provide an excellent experience for developers integrating the RevenueCat SDK into their apps. As a member of our support engineering team, you'll work directly with customers each day to help them ship their apps. You'll collaborate with Engineering and Product to create an excellent developer experience and achieve our mission of helping developers make more money. With flexible remote work options, $112,000 USD salary, competitive equity, and a 10-year window to exercise vested equity options, this is a great opportunity for a technical expert to join a fast-growing startup. You'll have the chance to develop your skills, work with a talented team, and create innovative solutions that make a real impact. If you're passionate about debugging, problem-solving, and delivering exceptional customer experiences, we want to hear from you.

We’re looking for a Developer Support Engineer to help provide a great experience for developers integrating the RevenueCat SDK into their apps. As a member of our support engineering team, you’ll work directly with our customers each day to help them ship their apps. You’ll also collaborate with Engineering and Product to create an excellent developer experience and achieve our mission of helping developers make more money.

About you:

  • You have 2-3 years experience in an engineering or technical role.

  • You have experience integrating and shipping RevenueCat in a mobile app.

  • You have an understanding of the mobile development and release process.

  • You have experience in either iOS (Swift / Objective-C) or Android (Java / Kotlin)

  • You have great debugging skills: You will be identifying why apps aren’t working, often with limited information.

  • You have experience debugging code issues utilizing stack traces.

  • You have an interest in 'wearing many hats,' doing what it takes to help developers every day.

  • You have excellent verbal, written and interpersonal communication skills: You will be writing to, presenting to and speaking with developers and colleagues daily.

  • You have empathy for developers and their development/learning process: we usually hear from developers at their lowest and need to be understanding.

  • You have a demonstrated creative problem-solving approach and strong analytical skills.

  • You’re able to overlap your core working hours with Central Time Zone.

In the first month, you'll:

  • Learn the common frustrations our customers have, and help them get unblocked to ship their apps

  • Learn the internal tools and processes used by the support team

  • Make improvements to our docs and support articles based on customer interactions to reduce support

  • Work with our engineering team to untangle complex tickets

Within the first 3 months, you'll:

  • Make product suggestions that will improve the developer experience and reduce support

  • Build internal apps to test and reproduce issues

  • Work directly with customers to assist with onboarding and solution engineering

Within the first 6 months, you'll:

  • Identify key problem areas for developers and make targeted improvements that help developers

  • Improve and create internal tools and dashboards for support and other internal processes

  • Make significant contributions to the support process that helps you and your teammates be more efficient

Within the first 12 months, you'll:

  • Develop a super-hero like intuition for the root causes of tickets and become an expert troubleshooter

  • Interview, hire and mentor additional support engineers

  • Discover new and unexpected ways to delight developers with our support experience

What we offer:

  • $112,000 USD Salary regardless of your location

  • Competitive equity in a fast-growing, Series B startup backed by top tier investors including Y Combinator

  • 10 year window to exercise vested equity options

  • Fully remote work environment that promotes autonomy and flexibility

  • Suggested 4 to 5 weeks time off to recharge and focus on mental, physical, and emotional health

  • $2,000 USD to build your personal workspace

  • $1,000 USD annual stipend for your continuous learning and growth