Director - Channel Programs
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- Location
- United States of America
- Posted
Lead channel operations, implement partner experience strategies, collaborate with teams to improve sales efficiency and achieve revenue targets.
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Director - Channel Programs
Vonage
Job Location
Job Summary
The Partner Sales Operations & Programs Leader role aligns with the Channel Chief to enhance partner experiences, optimize sales processes, and drive revenue growth. This leader collaborates across departments and partners to eliminate barriers in the sales funnel and execute strategic initiatives that support company objectives.
Skills
Process optimizationChannel operationsStrategic partner experienceEvent and marketing supportSales team leadership
The Partner Sales Operations & Programs Leader position directly aligns with the Channel Chief and offers significant advantages for companies. This role delivers both the responsibilities of Channel operations, as well as strategically implementing partner experience insights across the organization. This leader helps accelerate market reach and optimizes the sales process to improve efficiency and effectiveness.
The Partner Sales Operations & Programs Leader collaborates closely with all aspects of the Channel Chief’s organization to identify and eliminate any barriers impeding their efforts to populate the sales funnel. Through this cooperative approach, this leader works with the team to advance the company towards its overarching objectives, fostering greater efficiency in realizing sales growth.
The Channel Chief is responsible for leading channel development, shaping company strategy, and overseeing revenue initiatives. The Partner Sales Operations & Programs Leader complements these efforts by facilitating enablement and execution, acting as a key connection between the Channel Chief, other departments, and external partners for cohesive alignment.
Function of the Role:
The Partner Sales Operations & Programs Leader works with top strategic partners (such as Individual Agents, Technology Service Distributors or Private Equity).
This role directly reports to the Channel Chief
They execute the Channel Chief’s strategy and enhance the Partners Experience
This position is responsible for executing strategy with the team and supporting channel managers/sales to deliver revenue and sales.
Objectives of the Role:
Provide a cross-functional approach to support sales and revenue growth, ensuring scalability and delivering an exceptional partner experience.
The key objectives are the following:
Partner Programs experience
Strategic support to Events and Marketing supporting Channel Chief & Sales
Support of Sales Team, Growth Targets & Partner Programs
Processes & Efficiencies:
Tools & Automation: Internal & External (Partners)
Leadership & Relationship Building with Partners
Strategic Development of New Sales Initiatives
Attributes of the Role:
Strategic Thinker
Tactical Execution
Sales Driven Leader
Cross Functional
Team Player
Accountability Ownership
