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Director of Operations
saas.group
- Location
- France
- Posted
Director of Operations at saas.group: lead professional services & customer care, align with business strategies, foster team cohesion.
saas.group
Director of Operations at saas.group: lead professional services & customer care, align with business strategies, foster team cohesion.
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saas.group
The Director of Operations role at saas.group involves leading the delivery of professional services and customer care, aligning operational activities with business strategies, and fostering team cohesion. The ideal candidate has proven leadership experience in B2B SaaS/IT services, strong customer service background, and financial acumen. They should be able to strategically align teams, manage change, and drive performance improvements. As a remote role, the Director of Operations will enjoy flexibility, autonomy, and minimal bureaucracy. The company values diversity and inclusion, offering a supportive environment for innovation, excellence, and fairness.
This role is part of our Crosstalent team, one of our growing brands at saas.group.
Crosstalent is the secret weapon in the saas.group family, making workforce management smoother and smarter! Since joining the team, Crosstalent has been helping companies take their HR game to the next level by digitizing and optimizing everything from hiring to performance management. With easy-to-use tools, businesses can focus on their people while Crosstalent takes care of the details. Trusted worldwide, Crosstalent is here to help you manage your team like a pro!
As Director of Operations, you will act as the deputy to the CEO, playing a pivotal role in shaping the future of the company. Your primary responsibility will be to enhance our professional services and customer care delivery while improving the profitability of these areas. Additionally, you will focus on aligning the team’s efforts with the company’s strategic goals, ensuring strong internal communication, and fostering team cohesion. This is an exciting opportunity to make a significant impact on the growth and scalability of a fast-moving SaaS business.
Crosstalent is part of saas.group and we have a shared goal of succeeding together.
Think of us as the driving catalyst behind your favorite software success stories. saas.group, established in 2017, is on a mission to turbocharge promising B2B SaaS ventures, unlocking their full potential. As a Software-as-a-Service portfolio powerhouse, we specialize in acquiring small software treasures and polishing them into industry stars. With a dynamic, fully remote team of nearly 350 colleagues spanning 44 countries we are truly global and we are rewriting the playbook on SaaS innovation and collaboration. We grow 20 exciting brands under our umbrella. Feel free to explore our Candidate's Hub to get an insider's view, dive into our culture, gain valuable insights into our teams and how we work.
We don’t just simply offer you to “take a job with us” but rather to “join us on this journey” to build the world's largest platform of independent SaaS companies.
Sounds like something you’re up for? Feel free to apply even if you don’t check all these boxes. We believe in the power of diversity and fresh perspectives to spice up our team. Your application might just be the missing ingredient!
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saas.group is committed to creating a diverse and inclusive workplace. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're passionate about working with a team that values innovation, excellence, and fairness, we encourage you to apply.