Engineering Manager
Relay Commerce
- Location
- Brazil
- Posted
Lead engineering teams at Relay Commerce, developing e-commerce solutions with full-stack JavaScript frameworks and PostgreSQL.
Remote Jobs
Agile Delivery Manager
Vonage
- Location
- Spain
- Posted
Agile Delivery Manager at Vonage - drive delivery excellence through Agile transformation
Senior Partner Sales Manager
Quantum Metric
- Location
- United States of America
- Posted
- Salary Range
- 185k - 185k USD
Senior Partner Sales Manager role driving growth and scale with Google Cloud in North America
Manager, Accounts Receivable Accounting (M3)
Twilio
- Location
- India
- Posted
Manage and develop AR team, ensure accuracy and efficiency, collaborate with internal departments, and drive process improvements for Twilio.
Manager - Customer Accounts
brightwheel
- Location
- United States of America
- Posted
- Salary Range
- 59k - 63k USD
Lead a team of Account Managers at Brightwheel to enhance customer service and drive business growth through strategic account management and team development.
Solution Deployment Manager
360Learning
- Location
- Spain
- Posted
Solution Deployment Manager for 360Learning platform implementation
Solution Deployment Manager
360Learning
- Location
- Spain
- Posted
360Learning Solution Deployment Manager: Manage customer onboarding, platform deployment, and integrations. 3+ years of experience in customer-facing roles required.
Senior Product Marketing Manager, SMS
ActiveCampaign
- Location
- United States of America
- Posted
- Salary Range
- 124k - 171k USD
Senior Product Marketing Manager at ActiveCampaign: Define go-to-market strategy, create compelling narratives, and drive customer adoption
Senior Manager, Global Pricing & Deal Management
StackAdapt
- Location
- Canada
- Posted
Senior Manager, Global Pricing & Deal Management at StackAdapt: Develop pricing strategies, manage deals, and lead automation workflows to optimize efficiency and profitability.
Senior Manager, Global Pricing & Deal Management
StackAdapt
- Location
- United States of America
- Posted
Senior Manager, Global Pricing & Deal Management at StackAdapt: Develop pricing strategies, manage deals, and optimize workflows for a self-serve advertising platform.
ABM & Campaigns Manager
Signifyd
- Location
- United States of America
- Posted
- Salary Range
- 80k - 125k USD
ABM & Campaigns Manager at Signifyd: drive revenue growth through targeted marketing campaigns with a focus on customer-focused messaging and data-driven insights.
Business Valuation Manager
BPM LLP
- Location
- United States of America
- Posted
- Salary Range
- 90k - 140k USD
Join BPM as a Valuations Manager to lead valuation engagements, leverage advanced financial modeling techniques, and contribute to strategic decision-making for clients across various industries.
Senior FP&A Manager
CaptivateIQ
- Location
- British Virgin Islands
- Posted
- Salary Range
- 134k - 185k USD
Join CaptivateIQ as a Senior FP&A Manager to shape financial strategies, analyze data, and collaborate with cross-functional teams to drive business growth in the fast-paced tech industry.
Product Manager, CEX Wallet
Binance
- Location
- Singapore
- Posted
Product Manager for crypto wallet products at Binance, with 3-5 years of experience in project and/or product management
Principal Product Marketing Manager - Enablement
Dropbox
- Location
- Canada
- Posted
Senior Manager of Pricing & Packaging role driving growth across multi-product portfolio with a focus on pricing strategy, customer research, and data analysis.
BDR Manager / Manager - Sales Development
OfferFit
- Location
- Canada
- Posted
- Salary Range
- 105k - 191k USD
Lead and develop BDRs to generate high-quality opportunities for OfferFit's Sales team. Implement scalable strategies, optimize processes, and collaborate with cross-functional teams in a remote work environment with generous PTO and other perks.
Client Success Manager
StackAdapt
- Location
- Canada
- Posted
Join StackAdapt as a Client Success Manager to support self-serve clients, resolve technical issues, and contribute to process improvements while enjoying competitive pay, health benefits, and professional development opportunities.
Client Success Manager
StackAdapt
- Location
- United States of America
- Posted
- Salary Range
- 900k - 1M USD
Join StackAdapt as a Client Success Manager to support clients with their advertising campaigns, resolve technical issues, and contribute to process improvements within our fast-growing company.
Client Success Manager
ClinChoice
- Location
- United States of America
- Posted
Client Success Manager at ClinChoice: lead client relationships, drive growth, and deliver strategic counsel for pharmaceutical, biotechnology, and medical device companies.
Lifecycle Marketing Manager
Dropbox
- Location
- United States of America
- Posted
- Salary Range
- 128k - 195k USD
Demand generation lifecycle marketer for Dropbox, focusing on nurture marketing strategies, lead scoring, and campaign optimization.
Engineering Manager
Relay Commerce
Job Location
Job Summary
Relay Commerce is seeking an Engineering Manager to lead teams of 6-10 engineers in developing and shipping impactful e-commerce solutions. The role involves technical leadership, people management, and collaboration with product and technical teams. The ideal candidate has significant experience in full-stack JavaScript frameworks, PostgreSQL, and observability tools. They should be comfortable with ambiguity, have a strong sense of ownership, and be able to inspire and motivate teams. Relay Commerce offers flexible work arrangements, a competitive salary, and equity in a fast-growing company.
About the Company
Relay Commerce is an e-commerce enablement platform offering scaling solutions across personalized messaging, social commerce, and customer retention, helping merchants navigate the rapidly evolving digital landscape with a comprehensive suite of tools. The Relay suite of solutions currently drives more than $1 billion in aggregate incremental gross merchandise volume for more than 35,000 merchants.
The Relay ecosystem currently consists of eight software products that accelerate merchant revenue growth through email marketing automation, on-page conversion optimization, user generated content management, retention analytics, and subscription management. Relay’s suite of products are established as key revenue generation tools for innovative e-commerce merchants worldwide.
About the Role
Engineering Managers at Relay are accountable for the technical and delivery output of the engineering teams they help run. The role is split into three pillars; people, product and technical leadership.
Collaborating widely with all appropriate stakeholders, you will help our teams ship great work that really matters to our customers, to a high technical standard.
Engineering Managers must be exceptional technical communicators; you must be able to understand, articulate and explore potential features and technical challenges.
Primary Responsibilities
- Being accountable for delivery across the teams that you manage; ensuring teams are working at an effective, sustainable pace.
- Ensuring that your team members are performing at (or reach) a high bar of technical ability. You are accountable for the performance and growth of the engineers on your teams.
- Partner with both product and technical team members to help define, communicate and prioritize upcoming work. This involves a lot of communication and technical writing.
- Lead two teams of between 6-10 engineers in total, and support, coach and develop them with regular 1:1’s and continuous feedback.
- Remember the human; realize each team member has their own perspectives, needs, wants, challenges and frustrations. Work to understand them - and help them grow - as individuals.
- Maintain your technical knowledge; although you will never be working in the “line of delivery”, you should plan to spend 10-20% of your time working on technical tasks on the products that you oversee.
- Provide actionable insights into how to approach larger technical tasks – although you defer to team members first.
- Partner with the Head of Engineering; working closely with them to deliver company-wide policies, objectives, processes and standards.
Important Traits for Success
- Comfortable with ambiguity; larger objectives rarely start fully-formed. You will have a high degree of autonomy to help us clearly define those objectives.
- Team-oriented; You measure your success by the achievements and growth of those you lead. You “play well with others”. You trust your team to solve problems; you give clear guidance and then “let go of the vine” and let them deliver.
- Strategic thinker; You can balance immediate needs with a long-term vision, ensuring sustainable product growth.
- Outcome-focused; You assess outcomes, not processes. You guide teams towards making the highest impact.
- Strong sense of ownership; You do what needs to be done for success; you take pride in your work and are committed to delivering high-quality, impactful solutions.
Required Expertise
- You are expected to have recently worked in a hands-on role at a senior level. Whilst you will not be working on features or bugs off a teams backlog (i.e. not part of their velocity), you are expected to develop and maintain a high level of technical knowledge about the applications your team members work on.
Technical
- Significant, proven, senior-level experience with full-stack JavaScript frameworks, working across both frontend and backend systems. Our guidance is 7+ years at senior level.
- Strong experience with PostgreSQL, MySQL or other RDBMS.
- Experience with observability tools, their value and how best to use them e.g. using the Golden Signals.
- Previous experience working in e-commerce.
- Highly desirable: Experience running containers on AWS/GCP (and experience with cloud infrastructure platforms as a whole).
- Highly desirable: Experience with e-commerce marketplaces such as Shopify and WooCommerce.
Leadership
- Proven experience growing, leading and managing engineering team members.
- Able to provide input on, understand and challenge engineering decisions.
- Natural ability to inspire and motivate a team.
Product
- Delivery experience; you have defined and shipped major initiatives as part of a team.
- Excellent written and verbal communication skills; you can write clear and succinct explanations of technical topics for a variety of audiences.
Education
- Highly desirable: Bachelors or Masters degree
The Interview Process
- Initial call (30 minutes). You’ll speak with our People team, who will ask about your previous roles & experience leading engineering team members. They’ll be able to help you understand Relay as a company, too, and check you meet our minimum requirements.
- First round (30 minutes) - You’ll speak with the Head of Engineering, briefly discussing your previous roles and experience again. They’ll be interested to hear examples from your previous experience about how you’ve shaped the products you’ve worked on, and how you’ve shipped complex things.
- Technical assessment (variable, and up to you) - We would like you to demonstrate your senior level of technical experience; we do have a take home assessment, which is our default for all engineering team members at Relay - but you tell us how you would like us to assess you here.
- Second round(1 hour) - You’ll meet with our Chief Technology Officer and Head of Engineering, and discuss your technical assessment first (we might even ask you how you prefer to assess engineering ability during interviews!) and then move on to more specific questions about your skills and experience in technical areas.
- Third round (1 hour) - You’ll meet with our Chief Executive Officer, Ricardo Hinds, who (at present) leads our Product function across all Relay BU’s - and perhaps another leadership team member. They will focus primarily on your ability to set teams up with clear guidance on what to build (and why it’s important), but you should expect other, more general questions here too.
a) Providing us code samples / open source work you’ve done in the past is an option, as is a live pairing exercise on a call, using your tools, environment and language.
Benefits & Perks
- Work From Home Stipend
- Therapy/Mental Health Reimbursement
- Paid Parental Leave
- Flexible Time Off
- Annual Company Offsite
- Co-working Space Allowance
- Company Swag
Relay Commerce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
