Remote Jobs

Creatio logo

Enterprise Customer Success Manager

Creatio

Location
Portugal
Posted

Enterprise Customer Success Manager: Maintain long-term relationships with global Enterprise customers, control delivery processes, and drive growth through zero churn and cross/up sales.

Orum logo

Enterprise Customer Success Manager

Orum

Location
United States of America
Posted

Enterprise Customer Success Manager at Orum: drive customer growth, deliver value through platform adoption, and collaborate with cross-functional teams.

Orum logo

Enterprise Customer Success Manager

Orum

Location
Canada
Posted

Enterprise Customer Success Manager at Orum: drive customer success, design plans, and deliver value through Orum's platform.

Creatio logo

Enterprise Customer Success Manager

Creatio

Location
Poland
Posted

Enterprise Customer Success Manager - Remote, B2B account management & project management experience required

Restaurant365 logo

Associate Enterprise Customer Success Manager

Restaurant365

Location
United States of America
Posted
Salary Range
75k - 90k USD

Join Restaurant365 as an Associate Enterprise Customer Success Manager to drive customer success through strategic partnerships, ensuring high adoption and satisfaction. Collaborate with cross-functional teams to deliver exceptional service and support for our enterprise clients.

Ottimate logo

Enterprise Customer Success Manager - Mid Market

Ottimate

Location
United States of America
Posted
Salary Range
110k - 115k USD

Enterprise Customer Success Manager at Ottimate: drive revenue growth, ensure customer success, and collaborate with internal teams to resolve issues and present new products or features.

Litify logo

Enterprise Customer Success Manager (Salesforce Certified)

Litify

Location
United States of America
Posted
Salary Range
95k - 100k USD

Join Litify as a Customer Success Manager to drive client success with our legal technology solutions. Manage accounts, ensure adoption and satisfaction, and contribute to the growth of Litify and Salesforce implementations.

Array logo

Enterprise Client Success Manager

Array

Location
United States of America
Posted

Manage key enterprise accounts, drive client success, and contribute to Array's mission of empowering financial institutions through innovative solutions.

Creatio logo

Customer Success Manager

Creatio

Location
Poland
Posted

Join us as a Customer Success Manager to manage customer relationships, drive retention, and collaborate with teams on implementation projects while enjoying a remote-first hybrid work model and comprehensive benefits.

Creatio logo

Customer Success Manager

Creatio

Location
Ukraine
Posted

Join our team as a Customer Success Manager to manage customer relationships, drive retention, and collaborate with teams on successful project implementations using Creatio's award-winning product. Enjoy a remote-first hybrid work model and a supportive corporate culture.

UpGuard logo

Customer Success Manager

UpGuard

Location
Australia
Posted

Customer Success Manager at UpGuard: drive customer success, onboard & enable customers, and foster long-lasting relationships.

Dropbox logo

Customer Success Manager

Dropbox

Location
Canada
Posted
Salary Range
182k - 246k C$

Drive customer success at Dropbox by managing post-sale deployment, adoption, and product education. Build relationships, optimize workflows, and collaborate internally to ensure customer satisfaction and growth.

Immersive Labs logo

Customer Success Manager

Immersive Labs

Location
United States of America
Posted

Customer Success Manager at Immersive Labs: Develop strategic partnerships, ensure effective onboarding, and deliver training sessions for cybersecurity customers.

Recharge logo

Customer Success Manager

Recharge

Location
Canada
Posted

Customer Success Manager role driving merchant growth through subscription adoption and consultative guidance

Olo logo

Customer Success Manager

Olo

Location
United States of America
Posted
Salary Range
55k - 74k USD

Olo's Customer Success Manager will manage customer relationships, advocate for product improvements, and ensure client success with our SaaS solutions in the restaurant industry.

Dropbox logo

Customer Success Manager

Dropbox

Location
United States of America
Posted
Salary Range
157k - 239k USD

Manage post-sale customer success at Dropbox, drive adoption and retention, collaborate with cross-functional teams, and ensure customer satisfaction through effective relationship-building and product expertise.

Cendyn logo

Customer Success Manager

Cendyn

Location
Singapore
Posted

Lead customer success initiatives, manage accounts, and drive retention and growth for Cendyn's hotel and hospitality partners. Collaborate with customers and internal teams to ensure successful outcomes throughout the customer lifecycle.

Blinkist logo

Customer Success Manager

Blinkist

Location
Germany
Posted

Customer Success Manager at Blinkist - Develop relationships with enterprise accounts, drive customer adoption & success

Amplemarket logo

Customer Success Manager

Amplemarket

Location
Cameroon
Posted

Customer Success Manager at Amplemarket: Build strong relationships with customers, identify expansion opportunities, and drive growth through AI-powered sales platform.

Creatio logo

Enterprise Customer Success Manager

Creatio

Job Location

Job Summary

We are seeking an Enterprise Customer Success Manager to maintain and develop long-term relationships with strategic global customers of the Enterprise segment. The ideal candidate will have experience in B2B account management or project management with Enterprise accounts, a customer-centric approach, and excellent communication skills. As a trusted advisor, you will control and audit delivery processes, identify early red flags, and engage with overseas customers to find win-win structures. Our company offers a remote-first hybrid model, a vibrant corporate life, competitive pay, and paid leave options. With a track record of delivering customer success, you will contribute to our award-winning product and help us grow our portfolio through zero churn and active cross and up sales.

We are looking for an Enterprise Customer Success Manager, who will be responsible for maintaining and developing customer relationships. 

Responsibilities:

    • Maintain and develop long-term relationships with strategic global customers of the Enterprise segment.    
    • To act as a trusted advisor of Enterprise accounts and communicate with them on different levels including C-level executives.        
    • Control and audit delivery processes in projects for Enterprise customers, identify early red flags to prevent delivery-related issues.  
    • Engage and collaborate with overseas customers and partners to find a win-win structure of relationships for all parties.    
    • Grow customer's portfolio through zero churn and active cross and up sales.             
    • Maintain higher than industry average NPS score. 

Required skills and qualifications:

    • Fluency in English is a must.      
    • Experience in B2B account management or project management with Enterprise accounts of not less than 4 years.            
    • Desire to learn and adapt fast according to a changing market environment.     
    • Customer-centric expert with a track record in delivering customer success.             
    • Project management experience with full-cycle Corporate and Enterprise projects.

What you should expect from us:

    • The award-winning product (a Leader in Gartner Quadrants) to be proud of.             
    • A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide.        
    • Culture of genuine care, ownership, dedication, and high standards (learn more here).     
    • A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.                   
    • Creatio offers all team members competitive pay.           
    • Paid leave options for life-qualifying events, sicknesses, etc.