Remote Jobs

Red Canary logo

Enterprise Technical Account Manager

Red Canary

Location
United States of America
Posted
Salary Range
100k - 120k USD

Enterprise Technical Account Manager at Red Canary: Implement and utilize products, provide technical support and guidance, and drive innovation.

Clipboard Health logo

Senior Mid-Market Account Executive

Clipboard Health

Location
British Virgin Islands
Posted

Senior Mid-Market Account Executive at Clipboard Health: drive growth through prospecting, negotiation, and onboarding.

Welocalize logo

Analist AI de Reclame

Welocalize

Location
Romania
Posted

Freelance/remote Ads Quality Rater position in Romania, utilizing language skills and knowledge of online trends to improve ad relevance and accuracy.

Trafilea logo

Analytics Manager

Trafilea

Location
Argentina
Posted

Lead analytics team at Trafilea, driving business growth through data-driven insights and decision-making.

Presto logo

Community Manager

Presto

Location
Australia
Posted

Community Manager at Flipster: build user communities, collaborate with teams, and drive growth through targeted marketing campaigns.

Vonage logo

Community Manager

Vonage

Location
United States of America
Posted

Community Manager at Vonage: drive engagement with US developers, collaborate with internal teams, and promote user growth through re-engagement and acquisition initiatives.

saas.group logo

Partnership Manager

saas.group

Location
Croatia
Posted

Partnership Manager at picdrop: Drive partnership efforts, build communities, and contribute to growth in a flexible, remote role with saas.group.

Grafana Labs logo

Commercial Account Executive - Emerging Markets

Grafana Labs

Location
United Kingdom
Posted

Commercial Account Executive job in Dubai & Middle East, managing forecasts, customer data, and product demos for Grafana Cloud & Enterprise.

Restaurant365 logo

Account Executive - AP Payments Growth

Restaurant365

Location
United States of America
Posted
Salary Range
65k - 70k USD

Sell AP Payments solutions to restaurant accounting customers at Restaurant365, manage sales cycles, generate revenue opportunities, maintain client relationships, conduct industry research, and leverage comprehensive benefits including medical coverage, 401k matching, equity options, and unlimited PTO.

Sporty Group logo

Compliance Manager, South Africa

Sporty Group

Location
South Africa
Posted

Compliance Manager for South African entities, ensuring adherence to regulatory frameworks and internal policies.

Nextech logo

Sr. Product Manager

Nextech

Location
United States of America
Posted

Sr. Product Manager role at Nextech, leading prioritization, planning, and execution of reporting functions in the healthcare technology space.

Binance logo

Compliance Project Manager

Binance

Location
Brunei Darussalam
Posted

Compliance Project Manager at Binance: Oversee global compliance projects, coordinate vendors, and drive project outcomes.

Full Fabric logo

Senior Account Executive (French Speaker)

Full Fabric

Location
Croatia
Posted

Senior Account Executive for French-speaking markets, driving revenue growth for enterprise ed tech solutions with Full Fabric

Avalere Health logo

Events Manager

Avalere Health

Posted

Event Manager for pharmaceutical industry clients, with experience in venue management, logistics, and project coordination.

OpenPhone logo

Partner Manager

OpenPhone

Location
Canada
Posted
Salary Range
130k - 143k USD

Manage relationships with agencies and partners to drive growth, build trust, and execute co-selling/co-marketing initiatives at OpenPhone.

Remofirst logo

Partner Manager

Remofirst

Location
Mexico
Posted

Partner Manager at RemoFirst: Build partnerships, drive business referrals, and grow with a fast-paced startup

Red Canary logo

Enterprise Technical Account Manager

Red Canary

Salary Range

100k - 120k USD / YEAR

Job Summary

Red Canary is a cyber security company that protects and empowers organizations to make better security decisions. The Enterprise Technical Account Manager role involves working closely with customers to implement and utilize Red Canary's products, providing technical support and guidance. This position requires strong enterprise experience, excellent communication skills, and the ability to prioritize tasks using sound data and metrics. With a competitive salary range of $100,200 - $120,000 per year, this role offers a 100% paid premium plan option, flexible time off, and a variety of benefits. Red Canary is committed to improving security outcomes for all and values authenticity, transparency, and real actionable answers.

Who We Are

Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats.

The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on the Forbes Best Start-up Employers 2022 list.  If our mission resonates with you, let’s talk.

What We Believe In

- Do what’s right for the customer

- Be kind and authentic

- Deliver great quality

- Be relentless

Challenges You Will Solve

Enterprise customers are unique.  They have created a successful business at scale and need expertise into that business to help successfully guide their security solutions. The Enterprise Technical Account Manager understands enterprise customers’ technical requirements and works with security teams to implement and utilize Red Canary’s products to the fullest. Your success is measured by establishing Red Canary as a security ally to customer’s security operations teams, ensuring technical and product requirements are met, and operationalizing Red Canary’s products into the customer’s security operations processes.

What You'll Do

  • Act as the technical liaison with Red Canary’s enterprise customers

  • Work closely with Sales and Customer Success to align technical use cases with business value

  • Document and track customers’ feature and support requests 

  • Technical onboarding of new customers

  • Document best practices and troubleshooting guidance

  • Tracking activity, documenting root cause, and reporting

  • Serve as a technical subject matter expert, focusing mostly on the use case planning, testing, troubleshooting, and implementing

  • Drive innovation by leading initiatives to develop new capabilities on the Red Canary platform

  • Provide technical leadership within and outside of your immediate team

  • Guide customers through the technical onboarding, adoption, and optimization of Red Canary

  • Act as an internal advocate for your customers' needs

  • Work collaboratively with team members to improve overall Red Canary customer experience

  • Train and mentor team members 

  • Lead technical training sessions

What You'll Bring

  • 3+ years of enterprise experience designing and implementing infrastructure initiatives with a familiarity of security technologies

  • Strong understanding of technology and security products 

  • Ability to clearly communicate complex solutions in an easy to understand manner

  • Strong ability to prioritize tasks and issues using sound data and metrics

  • Experience solving Level 2, and 3 Support cases

  • Experience consulting enterprise customers

  • Critical thinking and problem solving; can break problems down into manageable, ordered piece parts and masterfully convey the problem statement and plan to others

  • Strong enterprise-level troubleshooting 

The targeted base salary for this role is $100,200 - $120,000 per year. This role is also eligible for participation in the company's bonus program, and eligible for a grant of stock options, subject to the approval of the company's board of directors. The application deadline is January 24th, 2025.

Benefit Highlights:

- 100% Paid Premiums:  Red Canary offers a 100% paid plan option for medical, dental and vision for you and your dependents. No waiting period.

- Health & Wellness - Access to mental health services, Employee Assistance Program and additional programs to incentivize healthy habits.  

- Fertility Benefits: All new hires are eligible for benefits as of their first day.

- Flexible Time Off: Take the time you need to recharge including vacation, sick, bereavement, jury duty, and holidays. 

- Paid Parental Leave- Full base pay to bond/care for your new child.

- Pre-Tax Plans - Red Canary offers a variety of plans to fit you and your dependent specific needs including FSA, HRA and HSA, with employer funding to offset out of pocket health care expenses. 

- Flexible Work Environment- With 60% remote workforce, Canaries can work virtually from almost anywhere in the US.

Why Red Canary?

Red Canary is where people embody our mission to improve security outcomes for all. People work hard to maintain a culture that encourages authenticity in order to do your best work. Our people are driven and committed to finding the best security outcomes, delivering real and actionable answers, and being transparent along the way. 

At Red Canary, we offer a very rich benefits program to our full-time team members so they can focus on their families and improving our customers’ security. For a full list of benefits, please review our Benefits Summary:

https://resource.redcanary.com/rs/003-YRU-314/images/RedCanary_2025BenefitsSummary.pdf?version=0

Individuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.