Fraud Investigator
KOHOJob Summary
We are seeking a Fraud Investigator to join our team in Canada. The role involves identifying fraudulent accounts, handling fraud notifications, supporting KOHO users affected by fraud, developing new investigative methods, and liaising with law enforcement and financial institutions. You should have 3-5 years of experience in fraud investigations, strong analytical and communication skills, and fluency in French is an asset. Advanced Excel or SQL proficiency is also beneficial.
About The Role
We’re looking for a Fraud Investigator to join our team for a role to work remotely based in Canada.
Reporting to Senior Manager, Identity Fraud, you’re going to be a part of a team responsible for protecting customers from organized bad actors and working to disrupt financial crime.
Please note: the mandatory schedule for this his role will be 9 - 5pm Pacific Time from Tuesday to Saturday.
What You'll Do
Identify fraudulent accounts and disrupt the activities of bad actors
Handle inbound fraud notifications with high quality investigations
Work directly with KOHO users who are victims of fraud or scams
Support the team in developing new investigative methods or process improvements
Liaise with Law Enforcement and other Financial Institutions on investigations
Work with other teams to help KOHO manage fraud
Who You Are
3 - 5 years experience in fraud investigations
Strong analytical and problem-solving skills
Strong communication skills
Fluency in French would be an asset
Advanced Excel or proficiency in SQL are assets
Helpful designations: CFE, CAMS, CFA, CFCS
