Global Clearing Specialist (Japanese Bilingual Support)
ZepzJob Summary
We are seeking a Global Clearing Specialist to join our Payments Team. The role involves processing and maintaining payments via manual bank transfer, ensuring timely clearing and accounting of transactions. Responsibilities include reviewing customer payments, monitoring transactions for fraud, providing expert advice, improving processes, and raising issues as needed. Candidates should have strong analytical skills, attention to detail, the ability to translate Japanese scripts, and work effectively both independently and in a team.
About the role...
We are looking for a Global Clearing Specialist to join our Payments Team. Ideally, this will be someone who enjoys analysing transactions and has a keen eye for attention to detail. You’ll be joining a team of dedicated and experienced specialists processing and maintaining payments received via the manual bank transfer payment method.
Responsibilities:
Work all payments and transactions sent in via manual bank transfer
Maintenance and monitoring of payment entries and ensure they are cleared and accounted for in a timely manner
Review and screen customer payments and accounts in line with operational standards
Monitor and investigate transactions using internal tools and external fraud prevention systems.
Provide expert advice and support to other departments on all clearing and payments related matters.
Provide feedback and ideas to help improve processes and team performance.
Raise issues/problems through relevant channels and stakeholders.
Carry out any other duties as required to support the business.
What we’re looking for from you…
Ability to read and translate Katakana, Hiragana, Kanji and Romaji languages.
Analytical in reviewing transactions to ensure clearing standards are applied.
A high level of accuracy and attention to detail.
Proactive in raising potential risks and issues involving clearing operations.
Great organisation skills, with the ability to balance priorities when dealing multiple tasks.
Ability to work independently with minimal supervision and collaborate with other team members to achieve targets and goals.
Ability to work and learn quickly in a fast paced and dynamic environment.
Flexibility to work onsite
