Graphic Designer II

About the Role

As a Graphic Designer in our Digital Marketing team, you'll create engaging assets for digital ad campaigns. Collaborate with PPC, copywriters, and brand teams to produce static and video ads that drive engagement, clicks, and conversions on digital platforms.

What You’ll Do

• Conceptualize & Execute: Develop visually compelling designs for online content and marketing campaigns.
• Creative Asset Management: Design, resize, and optimize assets for JustAnswer across search, display, social media (organic & paid), YouTube, email, and landing pages.
• Performance Optimization: Test and refine creatives and videos based on performance insights.
• Digital Asset Creation: Ideate, design, and produce static images, video ads, hero images for landing pages, and HTML assets for platforms such as search, social media, GDN, PMAX, and web.
• Collaboration & Strategy: Work closely with cross-functional teams to align creative output with project goals and marketing objectives.
• AI-Driven Design: Leverage AI tools to generate and scale high-impact visuals for creative and video ads.
• Stakeholder Communication: Effectively coordinate with multiple teams to gather requirements, align expectations, and ensure timely delivery of creative assets.
• Creative Performance Monitoring: Track and analyze creative performance to ensure alignment with campaign goals and optimization strategies.

What We’re Looking For

• Design Expertise – 6–9 years of experience in digital marketing and social media creative design.
• Master of Tools – Proficiency in Adobe Photoshop, Illustrator, Figma, XD, Premiere Pro, and After Effects to create compelling visuals.
• Digital-First Thinking – Strong understanding of mobile-specific and responsive design, plus HTML expertise for seamless execution.
• Creative Innovation – Mastery of typography, illustration, layout, and color theory to craft eye-catching digital assets.
• Data-Driven Design – A keen eye for A/B testing and performance optimization to create impactful creatives.
• Cross-Functional Collaboration – Work closely with business, UX, and product teams to bring visions to life.
• Video & Motion Mastery – 4+ Years of Hands-on experience designing high-performing video ads for YouTube and digital campaigns.
• Strategic Edge – Familiarity with Google Web Designer & DV360 Ad Templates
• Storytelling with Data – Leverage analytics to optimize and elevate creative performance.
• Exceptional Communicator – Strong presentation, verbal, and written communication skills to articulate and sell your ideas.
• Education – Bachelor's degree in Design or a related field.

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About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people.  We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 10 million customers in 196 countries by answering more than 16 million questions. Our investors are Charles Schwab, Crosslink Capital, and Glynn Capital Management. 

Why Join the Team

With 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable! 

Our JustAnswer Promise

We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer!

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Work Environment

JustAnswer, India has adopted a remote-first/hybrid work environment in most locations. Some teams occasionally have the option to meet in person for teaming, collaboration, or social events. With employee well-being as a top priority, where legally permissible, employees must be fully vaccinated against Covid-19 to attend these optional in-person events.

Our Commitment to Diversity

At JustAnswer, we embrace workplace diversity. We believe diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.

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