Head of Account Management
CryptioJob Summary
Cryptio is a Series-A crypto back-office platform seeking an Account Management Leader to drive net expansion revenue growth, foster strong client relationships, and lead a high-performing AM team. The role requires strategic planning, team leadership, and enterprise sales management, ensuring seamless collaboration across finance, sales, and product teams. As a remote-first company, Cryptio offers flexible work options, competitive benefits, and opportunities for growth in the fast-growing crypto industry. With clients including top crypto companies and banks, this position is ideal for those with experience in B2B SaaS startups and a passion for crypto. The successful candidate will take ownership of net expansion revenue growth, foster deep relationships with key stakeholders, and lead a high-performing team to drive business success.
Cryptio
Cryptio is an enterprise-grade crypto back-office platform. Our software helps financial institutions, corporates and crypto-native companies navigate the fragmented digital-asset landscape with confidence. We are a Series-A company, backed by tier-1 crypto and non crypto investors: Point Nine, BlueYard, Tim Draper, Alven, Aave, Consensys, Outlier Ventures. Some of our clients include top crypto companies like Uniswap or Metamask as well as banks and governments.
We're tackling one of the biggest challenges in crypto right now - building the infrastructure to help institutional adoption. And we're playing to win.
Location
We are a remote-first company, however we require you to be based in The United States OR in The United Kingdom.
Overview
We are seeking a strategic and results-driven Account Management Leader to drive net expansion revenue growth, foster strong client relationships, and lead a high-performing AM team in a fast-growing B2B SaaS startup. This role requires a mix of strategic planning, team leadership, and enterprise sales management, ensuring seamless collaboration across finance, sales, and product teams.
Responsibilities
Take full ownership of net expansion revenue growth and meet AM targets
Foster deep relationships with key stakeholders in client organisations to ensure satisfaction and long-term loyalty
Create an effective referral strategy & building network effects
Forecast AM trends and predict future revenue growth accurately (annual)
Analyse AM performance and suggest improvements based on data
Team leadership
Take ownership of recruiting, onboarding, and training AM talent.
Better collaboration with ESC to prime solutions before renewal dates
Better product feedback loops, collaboration with Sales to give strong feedback on what needs to be prioritised
Align with finance teams on revenue recognition and reporting
Conduct regular performance reviews and provide feedback to team members
Enterprise sales process management
Organisation mapping for key accounts, doing education and workshop sessions for new features to prime them to appropriate upsells
Lead complex deal negotiations and manage contract discussions.
Collaborate with legal and finance teams on enterprise agreements.
Structure deals that meet both customer needs and company objectives.
Oversee proof of concept (POC) and trial processes with customers along side SSCs.
Requirements
5 years AM experience in a high growth B2B SaaS startup
2 years leadership / management experience
Understanding and passion for crypto and basic accounting concepts
Benefits
✨ Fully-Remote / Hybrid – The choice is yours! 🌍🏡
🎉 25 Days Paid Holiday + Bank Holidays + Your Birthday Off 🎂
⭐️ Earn an extra day of annual leave for every year you're at Cryptio 🎁
💰 4% Pension Contributions towards your future! 💼
🏥 Private Medical & Dental Insurance with Allianz! 🦷💊
👶 Attractive Maternity and Paternity Policies for your growing family 👨👩👧👦
💪 Gym Classes or Spa Treatments with ClassPass! 🧘♂️🧖♀️
💻 Apple MacBook Pro – The best tech at your fingertips! 💻✨
💵 $200 Workplace Budget to create your perfect home office! 🏠💼
📚 Training and Development Budget – Invest in yourself and grow! 🚀
