Level AI
Coordinate SaaS instance setups, manage technical configurations, and ensure successful customer onboarding at Level AI. Work with cross-functional teams to mitigate risks and deliver high-quality implementations.
Level AI
Lead the design and development of Level AI's data warehouse and analytics platform, collaborate on scalable systems, mentor junior engineers, and drive engineering excellence.
saas.group
Senior Software Engineer for browser-automated scraping system using Node.js (TypeScript) at Keyword.com
SADA India
Senior Cloud Infrastructure Engineer at SADA India: Deliver high-quality infrastructure projects on Google Cloud Platform
Protegrity
Join Protegrity as a Senior Software Engineer and develop innovative data protection solutions with a leading global software provider.
Clipboard Health
As a Senior Software Engineer (L3) at Clipboard Health, you will deliver high-quality, scalable code using Node/ NestJS and React/TypeScript. Collaborate with global teams to build impactful healthcare solutions, embrace remote-first culture, and participate in on-call rotations for system reliability.
Clipboard Health
Join our remote Engineering team as a Software Engineer to develop scalable web and mobile applications using modern technologies like Typescript, React, NestJS, and Node.js. Work on impactful healthcare solutions with a flexible schedule and meaningful benefits.
SpryPoint
Solutions Engineer at SpryPoint: Deliver innovative SaaS solutions for utilities, collaborate with customers and teams, and enjoy a remote-first work environment.
Welocalize
Design and optimize translation systems using advanced NLP and GenAI techniques
Nutrafol
Data Engineer at Nutrafol, leveraging expertise to drive business decisions through data-driven insights.
Splice
Sr Data Engineer I - Build scalable data pipelines & systems for business growth
Twilio
Voice Operations Engineer at Twilio: Work with carrier partners, handle voice escalations, and develop operational processes for real-time business communications and data solutions.
Irreducible
Join Irreducible's Cryptography team as a Research Engineer and contribute to the development of Binius, a binary field proof system for zk-SNARKs. Collaborate with a talented team and shape the future of cryptographic computing.
ClassDojo
Data Platform Engineer at ClassDojo: Collaborate on personalized learning experiences with cross-functional teams
reserv
Senior Machine Learning Engineer at Reserv, developing AI models and machine learning solutions for insurtech company
CAST AI
Design and deploy sophisticated data models at CAST AI, leveraging cloud-native technologies and contributing to machine learning operations. Collaborate with cross-functional teams and stay ahead of industry trends while enjoying benefits like flexible work hours and company equity.
Apollo.io
Build and productionize Machine Learning models for Apollo products like Search and Recommendations. Leverage data to predict user behaviors and optimize their experience. Improve ML stack and maintain scalable data pipelines.
Kueski
Design and build scalable pipelines for data preparation and automate machine learning models
Invisible Technologies
Senior Machine Learning Engineer at Invisible Technologies: Build robust backend systems, optimize cloud infrastructure, and collaborate on advanced ML technologies.
Entefy
Senior Machine Learning Engineer at Entefy: Unstructured data classification & clustering expertise required.
Level AI
Level AI is seeking a Senior Implementation Engineer to manage the setup and deployment of SaaS instances. The role involves coordinating with cross-functional teams, handling technical configurations, and ensuring smooth customer onboarding. Key responsibilities include communicating Level AI's infrastructure to customers, overseeing implementation processes, identifying and mitigating risks, and supporting pre- and post-sales activities. Candidates should have experience in programming languages like Python and JavaScript, cloud platforms such as AWS, telephony systems integration, SFTP transfers, data cleansing, and normalization. Strong communication skills and the ability to work independently are essential.
Senior Implementation EngineerLevel AI is a leading provider of cutting-edge SaaS solutions, specializing in artificial intelligence software for the modern Contact Center. We are seeking a highly motivated and versatile SaaS Instance Setup Coordinator to join our team remotely from overseas. In this role, you will play a crucial part in ensuring the successful setup and deployment of prospect and customer SaaS instances, acting as a bridge between technical implementation and customer satisfaction. If you're a proactive individual with strong technical acumen, project management skills, and a knack for client interactions, we want to hear from you.
Responsibilities:
Clearly communicate Level AI’s infrastructure and technology to both customers and internal teams, tailoring the level of detail to the audience’s technical expertise.
Oversee the planning, tracking, and completion of the customer implementation process, including all technical configurations.
Identify and address implementation and configuration risks by coordinating with cross-functional teams to mitigate and resolve issues efficiently.
Serve as the technical escalation point and subject matter expert for the team.
Spearhead technical discussions with customers in partnership with the success team, supporting both pre- and post-sales activities.
Develop tactical solutions for strategic customers to optimize their setup and workflows within Level AI.
Collaborate closely with Sales Engineers and the engineering team to create proof-of-concept (POC) solutions that showcase the value of Level AI integrations.
Drive the onboarding process by managing program tasks related to technical configurations, including telephony system integrations and SFTP data transfers.
Support and optimize the integration of telephony platforms (e.g., Twilio, Genesys, Five9, or similar) with Level AI’s solutions.
Manage and implement secure SFTP file transfers to support customer workflows and ensure data integrity.
Qualifications:
Proficiency in programming languages such as Python and JavaScript for process automation.Experience working with cloud computing platforms like AWS.
Familiarity with telephony systems and contact center technologies (e.g., PBX systems, VoIP, CTI, Twilio, Genesys, or similar platforms).Experience implementing and managing SFTP transfers and related secure data exchange processes.
Proven ability to design processes for data cleansing and data normalization.
Exceptional communication skills, with the ability to explain technical concepts to non-technical audiences.Strong self-motivation and ability to operate independently without frequent supervision.
Experience in SaaS or Enterprise data integration is a significant advantage.A proven track record of managing and delivering successful technical projects.
Quick learner who can rapidly adapt to new software, including Level AI and industry-specific tools used by customers.3+ years of experience in development, integration engineering, or SaaS/cloud-hosted solutions.
Bachelor’s degree in Computer Science, MIS, or a related field (preferred).Excellent troubleshooting, problem-solving, and analytical skills.
Strong presentation and interpersonal skills, with the ability to build trust with customers and internal stakeholders.
