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Inbound Sales Team Lead
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Job Location
Job Summary
UENI is a service-oriented technology company that provides high-quality solutions to small businesses in Latin America. The Inbound Sales Team Lead will drive commercial performance, coach team members, and create a unified team culture. They will also work with other teams to align initiatives and maximize outcomes. The ideal candidate has experience as an inbound SDR, knowledge of best practices in sales, and a consistent and reliable approach. They should be able to lead by example, provide helpful leadership, and remain calm under pressure. UENI offers a fully remote work environment, competitive compensation, and professional development opportunities.
Who are we?
UENI is a service-oriented technology company that scales the process of building websites and delivering marketing to small businesses. UENI is a disruptive solution to the deeply under-served small business market with its high-quality solutions swiftly delivered at an affordable cost.
Candidates must be based in Latin America and will report directly to the CEO.
Fluent written and spoken English is required.
Role & Responsibilities
The Inbound Sales Team Lead is responsible for the following:
Drive commercial performance of the Inbound Sales team to achieve company and team targets
Provide ongoing guidance to each member of the Inbound Sales team - coaching them on consultative sales of our product to yield more sales per SDR
Quality check calls, tickets, and live chat to identify areas for SDR improvement
Create and nurture a unified team culture with strong communication and cohesion
Set targets and create incentives
Be the point person for any escalations or questions in the team
Fill in for an SDR or take calls as needed - lead by example
Work with other teams in the company, chiefly marketing, to align initiatives to maximize outcomes
About You, the perfect candidate
Front-foot sales leader willing to roll up their sleeves and drive from the front, helping on the phones, live chat, and tickets
Experience as an inbound SDR
Knowledge of best practices in sales
Knowledge of core sales KPIs and how to grow performance
Consistent and reliable approach
Helpful and empathetic leadership style
Calm and composed under process
Benefits & Perks
Fully remote
Competitive compensation
Professional development
Diverse, friendly, and fun work environment
Interview stages:
Video recorded interview: You will receive an email with 5 questions to which you would need to respond in video format. (20-30min)
Initial interview (20min): The goal is to understand your experience in leading inbound sales teams.
Technical Interview (30min): The goal is to understand the sales skills, operational knowledge and strategic thinking.
Final interview with founders (20min): Deeper dive into strategy & future growth, while addressing any open questions.
