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INT Retention Lead, Online Casino Games
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Job Location
CroatiaDenmarkEstoniaFinlandFranceGeorgiaGermanyGreeceMaltaAndorraArmeniaAustriaAzerbaijanBelgiumBulgariaCyprusSwedenSlovakiaSloveniaLatviaLithuaniaLuxembourgMacedonia, Republic ofNetherlandsNorwayPolandRomaniaSpainTurkeyUkraineCzech RepublicAlbaniaBelarusLiechtensteinMonacoMontenegroUnited KingdomBosnia and HerzegovinaMoldovaPortugalRussian FederationSan MarinoSerbiaHungaryIcelandIrelandItaly
Job Summary
Sporty's Retention Lead for Online Casino Games will drive retention activities for existing customers, leveraging personalisation and analytics to enhance player engagement and value. The role involves planning promotional activities, monitoring KPIs, collaborating with cross-functional teams, and working with partners on joint campaigns. With a strong analytical mindset and excellent communication skills, the ideal candidate will lead the Retention team across Online Casino Games. Sporty offers flexible working hours, top-of-the-line equipment, referral bonuses, and 28 days paid annual leave. The company prioritizes its mission to create value for users, act in their long-term interests, and focus on product improvements and innovation.
Sporty's sites are some of the most popular on the internet, consistently staying in Alexa's list of top websites for the countries they operate in.
As the Retention Lead for Online Casino Games at Sporty, you will be responsible for driving retention activities for our existing and growing customer base. In this role, you will be taking a lead role in securing and building a competitive advantage whilst leveraging personalisation and analytics to enhance player engagement and value.
Responsibilities
Planning promotional activities and campaigns as part of the retention strategy for existing customers
Monitoring relevant KPIs to drive campaign and promotional performance to ensure they are having the desired effect across the market
Collaborating cross-functionally with product teams on building retention and segmentation tools
Working closely with business analysts on building the correct tools for analysing success of marketing activities
Responsible for ensuring offers and promotions are competitive for each region and market
Working with partners on joint campaigns
Lead, nurture and motivate the Retention team across Online Casino Games
Requirements
Degree qualified in a relevant fieldMinimum 2+ years experience in Retention Management
Minimum 2+ years experience in the Online Casino industry
Excellent communication skills
Fluency in both written and spoken English
Strong analytical and goal-oriented mindset
Knowledge of retention and automation tools is preferred
People management experience
Benefits
Quarterly performance bonuses
Flexible working hours
Top-of-the-line equipment
Referral bonuses
28 days paid annual leave
Highly talented, dependable co-workers in a global, multicultural organisation
Our teams are small enough for you to be impactful
Our business is globally established and successful, offering stability and security to our Team Members
Our Mission
Our mission is to be an everyday entertainment platform for everyone
Our Operating Principles
1. Create Value for Users
2. Act in the Long-Term Interests of Sporty
3. Focus on Product Improvements & Innovation
4. Be Responsible
5. Preserve Integrity & Honesty
6. Respect Confidentiality & Privacy
7. Ensure Stability, Security & Scalability
8. Work Hard with Passion & Pride
Working at Sporty
The top-down mentality at Sporty is high performance based, meaning we trust you to do your job with an emphasis on support to help you achieve, grow and de-block any issues when they're in your way.Generally employees can choose their own hours, as long as they are collaborating and doing stand-ups etc. The emphasis is really on results.
As we are a highly structured and established company we are able to offer the security and support of a global business with the allure of a startup environment. Sporty is independently managed and financed, meaning we don’t have arbitrary shareholder or VC targets to cater to.
We literally build, spend and make decisions based on the ethos of building THE best platform of its kind. We are truly a tech company to the core and take excellent care of our Team Members.
