Remote Jobs

The Motley Fool logo

Investing Tech Team Lead

The Motley Fool

Location
United States of America
Posted

Lead investing microservices team at The Motley Fool, innovating fintech solutions with Python-based frameworks, performance optimization, and high-performance teams.

Planet logo

Software Engineer II, Professional Services

Planet

Location
Austria
Posted

Join Planet as a Software Engineer II and contribute to the development of customized software solutions for top accounts, working closely with Solution Architects and customers. Flexible remote work options, generous time off, and comprehensive benefits package available.

Webflow logo

Product Manager - Scaled Design

Webflow

Location
United States of America
Posted

Product Manager on Scaled Design team at Webflow, driving adoption and product-market fit for libraries, with flexible remote work options and benefits.

Twilio logo

Customer Experience Manager

Twilio

Location
Colombia
Posted

Customer Experience Manager NAMER on Twilio Segment’s Digital CS & Experience team, driving adoption and retention across the largest cohort of customers in the NAMER region.

InDebted logo

Customer Account Manager (Collections)

InDebted

Location
Philippines
Posted

Customer Account Manager (Collections) role at InDebted, utilizing verbal & written communication skills to engage customers empathetically & negotiate optimal repayment solutions.

Testlio logo

Delivery Training Specialist

Testlio

Location
Cameroon
Posted

Delivery Training Specialist at Testlio: Design & deliver impactful training programs for Client Services, Delivery, and Quality Engineering processes.

Kraken logo

Director - Options

Kraken

Location
United States of America
Posted
Salary Range
195k - 323k USD

Lead OTC Options desk, develop strategies, manage risk, and drive business growth for Kraken

Cargo.one logo

Customer Support Associate

Cargo.one

Location
Greece
Posted

Customer Support Associate at cargo.one: Deliver customer happiness, work remotely, and contribute to a dynamic team.

Marketing Operations Specialist logo

Customer Support Coach

Marketing Operations Specialist

Location
Thailand
Posted

Provide excellent customer support to hotel clients using Cloudbeds software, resolve issues, build relationships, and contribute to product improvements.

G-P logo

Customer Marketing Manager

G-P

Location
United States of America
Posted
Salary Range
78k - 96k USD

Customer Marketing Manager at G-P: Develop and execute customer engagement programs, build and manage initiatives like Customer Advisory Board, and shape customer communications and content strategy.

Roadie logo

Customer Support Specialist

Roadie

Location
United States of America
Posted

Provide customer support for Roadie's logistics platform; handle inquiries via phone, email, and text. Use tools like Salesforce to ensure seamless delivery experiences. Enjoy benefits including health insurance, 401k match, and generous PTO.

TeamSnap logo

Customer Support Specialist

TeamSnap

Location
United States of America
Posted

Customer Experience Agent at TeamSnap delivering high-quality support through email & chat, solving customer issues & providing feedback to improve products.

Mercury logo

Customer Support Specialist

Mercury

Posted
Salary Range
65k - 91k USD

Join Mercury's Customer Support team to help startups navigate their financial needs. Use your problem-solving skills to resolve issues and improve user experience with our finance stack.

Mercury logo

Customer Support Specialist

Mercury

Location
Canada
Posted
Salary Range
54k - 82k USD

Customer Support Specialist at Mercury: Ensure users are charmed by warmth and competence, answer user questions, and identify systemic flaws.

Bitfinex logo

Customer Support Specialist

Bitfinex

Location
United Kingdom
Posted

Customer Support Specialist for a globally distributed team handling inquiries from corporate traders

The Motley Fool logo

Investing Tech Team Lead

The Motley Fool

Job Summary

The Motley Fool is seeking a leader to helm their investing microservices team, responsible for powering investment decisions for millions. The role involves innovating at the intersection of fintech and software engineering, creating solutions that help investors make smarter decisions. As a key member of the team, you will lead the development and execution of critical systems, collaborate with cross-functional teams, and drive professional development opportunities for team members. With a focus on performance optimization, system monitoring, and high-performance teams, this role is ideal for experienced engineers looking to make an impact in the financial technology space. The Motley Fool is committed to diversity, inclusion, and equity, and offers flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company. If you are passionate about building scalable financial systems and leading teams to excellence, this role may be the perfect fit for you.

Who are we?

We are The Motley Fool, a purpose-driven financial information and services firm with nearly 30 years of experience focused on making the world smarter, happier, and richer. But what does that even mean?! It means we’re helping Fools (always with a capital “F”) demystify the world of finance, beat the stock market, and achieve personal wealth and happiness through our products and services.

The Motley Fool is firmly committed to diversity, inclusion, and equity. We are a motley group of overachievers that have built a culture of trust founded on Foolishness, fun, and a commitment to making the world smarter, happier and richer. However you identify or whatever winding road has led you to us, please don't hesitate to apply if the description above leaves you thinking, 'Hey! I could do that!'

What does this team do?

Ready to lead a dynamic engineering team that powers investment decisions for millions? This role puts you at the helm of The Motley Fool's investing microservices, where you'll orchestrate systems that handle everything from real-time market data to cutting-edge crypto analytics.

This role involves innovating at the intersection of fintech and software engineering, creating solutions that help investors make smarter decisions. You'll be working with cutting-edge technologies while ensuring performance and reliability for mission-critical financial data.

If you're passionate about building scalable financial systems and leading teams to excellence, this role puts you at the forefront of investment technology innovation at one of the most respected names in financial media.

What would you do in this role? 

  • Lead the development and execution of Motley Fool’s investing microservices, ensuring alignment with business objectives

  • Responsible for systems and data core to our investing products, website, tools, and subscribers including:

    • US and international market data

    • Portfolio holdings and returns

    • Corporate actions

    • Company fundamentals

    • Crypto, Options, and IPOs

    • Automated aggregation of subscriber portfolios across brokerages

  • Responsible for in-house systems that manage trading compliance and holdings disclosures

  • Integrate with a variety of third party providers and tools

  • Ensure calculations are accurate with automated tests to validate

  • Ensure critical data is fresh and highly available with failover capabilities

  • Collaborate with the team’s product owner and project manager to set the team up for success with shovel ready work that has the value and acceptance criteria clearly defined

  • Conduct regular 1:1s with direct reports

  • Regularly review code, contributions, and delivery flow to identify opportunities for improvement and optimization

  • Drive professional development and career growth opportunities for team members

  • Partner with multiple in-house teams and external providers to launch subscriber-facing solutions

  • Find ways to leverage AI tools like Claude or GitHub Copilot to assist the team  (e.g. architectural concepts and diagrams, starter code, automated tests)

Must haves:

  • 5+ years of experience building, delivering, enhancing, and maintaining apis consumed by multiple systems using a Python-based framework like Django, FastApi, or Flask

  • Proficient with performance optimization (async processing, caching, queuing, and query optimization)

  • Experienced with system monitoring and telemetry

  • Experienced working with relational databases, ORMs, and SQL

  • Skilled at developing full-stack web applications

  • Ability to translate business goals and requirements into technical solutions

  • Proven track record in high-performance teams, where cross-functional collaboration is valued

  • Excellent problem-solving and communication skills

  • Knowledge of investing and/or finance

Nice to haves:

  • Architecting and developing stock investing microservices

  • Experience with NextJs, React, Javascript

  • Experience with portfolio aggregation services like Plaid

  • Experience with Docker and containerization, as well as CI/CD pipelines

  • Prior management and leadership experience