Remote Jobs

The Motley Fool logo

Investing Tech Team Lead

The Motley Fool

Location
United States of America
Posted

Lead investing microservices team at The Motley Fool, innovating fintech solutions with Python-based frameworks, performance optimization, and high-performance teams.

Xero logo

Marketing Technology Manager

Xero

Location
New Zealand
Posted

Marketing Technology Manager at Xero: Build and configure marketing tech stack for ROI-driven hyper-personalized marketing

Restaurant365 logo

Senior Customer Success Manager

Restaurant365

Location
United States of America
Posted
Salary Range
75k - 80k USD

Lead customer success at Restaurant365 by managing relationships, ensuring product adoption, and driving customer satisfaction. Collaborate with cross-functional teams and provide strategic guidance to achieve customer goals.

Monarch Money logo

Senior Customer Success Manager

Monarch Money

Location
United States of America
Posted
Salary Range
100k - 115k USD

Join Monarch as a customer support specialist and help users take control of their finances with our financial management platform.

Vercel logo

Senior Customer Success Manager

Vercel

Location
United States of America
Posted

Customer Success Manager for Enterprise customers at Vercel, driving business value through innovation and capabilities.

OfferFit logo

Senior Customer Success Manager

OfferFit

Location
Canada
Posted
Salary Range
40k - 233k USD

Senior Customer Success Manager at OfferFit: drive customer success with AI decisioning engine, build meaningful relationships, and contribute to product development.

ActiveCampaign logo

Vice President of Customer Success

ActiveCampaign

Location
United States of America
Posted

Vice President of Customer Success at ActiveCampaign: lead high-performance team, develop strategies for customer satisfaction & growth

OfferFit logo

Customer Success Director (Individual Contributor)

OfferFit

Location
Canada
Posted
Salary Range
54k - 262k USD

Customer Success Director at OfferFit: lead AI transformation in marketing technology, drive business impact, and collaborate with teams.

Kontakt.io logo

Customer Technical Support Engineer

Kontakt.io

Location
United States of America
Posted

Customer Technical Support Engineer at Kontakt.io: Deliver exceptional support experiences, leveraging technical expertise to ensure smooth implementation and continuous support for hospitals using their advanced care delivery operations platform.

Binance logo

Customer Service Representative - (Portuguese/English)

Binance

Location
Portugal
Posted

Customer Service Representative at Binance: Provide top-quality assistance via live chat and email, manage complaints, and gather feedback to ensure high customer satisfaction.

Ottimate logo

Senior Manager of Professional Services

Ottimate

Location
United States of America
Posted

Lead complex customer projects as Senior Manager of Professional Services at Ottimate (formerly Plate IQ), driving growth, innovation, and customer satisfaction.

Cobalt logo

Sr. Manager of Customer Success

Cobalt

Location
United States of America
Posted

Lead customer success team at Cobalt, driving health scores, adoption & playbooks with sales, marketing & ops teams.

Cobalt logo

Sr. Manager of Customer Success

Cobalt

Location
United States of America
Posted

Senior Manager of Customer Success role at Cobalt, driving customer health scores and product adoption with a global mindset and competitive compensation.

CommerceIQ logo

Customer Success Director (Manager), Advertising

CommerceIQ

Location
United States of America
Posted
Salary Range
107k - 177k USD

Customer Success Director at CommerceIQ: lead team of Advertising Managers & Directors, drive customer success & growth

Nutrafol logo

Sr. Associate - Marketing Analytics & Insights

Nutrafol

Location
United States of America
Posted

Marketing Analytics & Insights role supporting digital advertising initiatives, analyzing complex datasets, and deriving actionable insights.

The Motley Fool logo

Investing Tech Team Lead

The Motley Fool

Job Summary

The Motley Fool is seeking a leader to helm their investing microservices team, responsible for powering investment decisions for millions. The role involves innovating at the intersection of fintech and software engineering, creating solutions that help investors make smarter decisions. As a key member of the team, you will lead the development and execution of critical systems, collaborate with cross-functional teams, and drive professional development opportunities for team members. With a focus on performance optimization, system monitoring, and high-performance teams, this role is ideal for experienced engineers looking to make an impact in the financial technology space. The Motley Fool is committed to diversity, inclusion, and equity, and offers flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company. If you are passionate about building scalable financial systems and leading teams to excellence, this role may be the perfect fit for you.

Who are we?

We are The Motley Fool, a purpose-driven financial information and services firm with nearly 30 years of experience focused on making the world smarter, happier, and richer. But what does that even mean?! It means we’re helping Fools (always with a capital “F”) demystify the world of finance, beat the stock market, and achieve personal wealth and happiness through our products and services.

The Motley Fool is firmly committed to diversity, inclusion, and equity. We are a motley group of overachievers that have built a culture of trust founded on Foolishness, fun, and a commitment to making the world smarter, happier and richer. However you identify or whatever winding road has led you to us, please don't hesitate to apply if the description above leaves you thinking, 'Hey! I could do that!'

What does this team do?

Ready to lead a dynamic engineering team that powers investment decisions for millions? This role puts you at the helm of The Motley Fool's investing microservices, where you'll orchestrate systems that handle everything from real-time market data to cutting-edge crypto analytics.

This role involves innovating at the intersection of fintech and software engineering, creating solutions that help investors make smarter decisions. You'll be working with cutting-edge technologies while ensuring performance and reliability for mission-critical financial data.

If you're passionate about building scalable financial systems and leading teams to excellence, this role puts you at the forefront of investment technology innovation at one of the most respected names in financial media.

What would you do in this role? 

  • Lead the development and execution of Motley Fool’s investing microservices, ensuring alignment with business objectives

  • Responsible for systems and data core to our investing products, website, tools, and subscribers including:

    • US and international market data

    • Portfolio holdings and returns

    • Corporate actions

    • Company fundamentals

    • Crypto, Options, and IPOs

    • Automated aggregation of subscriber portfolios across brokerages

  • Responsible for in-house systems that manage trading compliance and holdings disclosures

  • Integrate with a variety of third party providers and tools

  • Ensure calculations are accurate with automated tests to validate

  • Ensure critical data is fresh and highly available with failover capabilities

  • Collaborate with the team’s product owner and project manager to set the team up for success with shovel ready work that has the value and acceptance criteria clearly defined

  • Conduct regular 1:1s with direct reports

  • Regularly review code, contributions, and delivery flow to identify opportunities for improvement and optimization

  • Drive professional development and career growth opportunities for team members

  • Partner with multiple in-house teams and external providers to launch subscriber-facing solutions

  • Find ways to leverage AI tools like Claude or GitHub Copilot to assist the team  (e.g. architectural concepts and diagrams, starter code, automated tests)

Must haves:

  • 5+ years of experience building, delivering, enhancing, and maintaining apis consumed by multiple systems using a Python-based framework like Django, FastApi, or Flask

  • Proficient with performance optimization (async processing, caching, queuing, and query optimization)

  • Experienced with system monitoring and telemetry

  • Experienced working with relational databases, ORMs, and SQL

  • Skilled at developing full-stack web applications

  • Ability to translate business goals and requirements into technical solutions

  • Proven track record in high-performance teams, where cross-functional collaboration is valued

  • Excellent problem-solving and communication skills

  • Knowledge of investing and/or finance

Nice to haves:

  • Architecting and developing stock investing microservices

  • Experience with NextJs, React, Javascript

  • Experience with portfolio aggregation services like Plaid

  • Experience with Docker and containerization, as well as CI/CD pipelines

  • Prior management and leadership experience