Remote Jobs

The Motley Fool logo

Investing Tech Team Lead

The Motley Fool

Location
United States of America
Posted

Lead investing microservices team at The Motley Fool, innovating fintech solutions with Python-based frameworks, performance optimization, and high-performance teams.

Remofirst logo

Customer Success Manager EMEA

Remofirst

Location
Spain
Posted

Customer Success Manager at RemoFirst: advise customers on global employment, manage onboarding, and build long-lasting relationships.

Smartcar logo

Senior Director of Customer Success

Smartcar

Location
United States of America
Posted
Salary Range
160k - 270k USD

Lead Customer Success at Smartcar, driving customer retention and growth by managing Account Management and Solutions Architecture teams. Utilize customer success metrics to inform decisions and foster a culture of excellence.

Ueni Ltd logo

Customer Support Agent - Multichannel

Ueni Ltd

Location
Argentina
Posted

Provide top-notch customer support to small businesses using UENI's tools, ensuring their success through effective communication and problem-solving. Collaborate with a remote team to improve services and achieve business goals.

Vercel logo

Senior Manager - Customer Success Engineering

Vercel

Location
Germany
Posted

Lead the Customer Success Engineering team at Vercel to deliver exceptional customer experiences. Drive team performance, implement solutions, mentor staff, and ensure efficient processes for scaling support without linear growth.

Muck Rack logo

Senior Customer Success Manager, Mid-Market

Muck Rack

Location
United States of America
Posted
Salary Range
85k - 105k USD

Drive customer growth and renewals in Muck Rack's mid-market segment by managing customer success, overseeing lifecycle, and negotiating contracts. Requires experience in B2B SaaS Customer Success or Account Management.

Vercel logo

Senior Customer Success Operations Manager

Vercel

Location
United States of America
Posted
Salary Range
140k - 190k USD

Manage customer success operations at Vercel, collaborate with leadership, improve processes, and support GTM strategies to enhance customer retention and expansion.

AlphaSense logo

Senior Manager, Customer Success Operations

AlphaSense

Location
United States of America
Posted
Salary Range
120k - 150k USD

Senior Manager, Customer Success Operations at AlphaSense, optimizing customer success processes and driving productivity for revenue teams.

Modern Health logo

Principal Health Economics and Outcomes Researcher

Modern Health

Location
United States of America
Posted
Salary Range
141k - 207k USD

Conduct impactful economic and outcomes analyses to support Modern Health's mission of providing exceptional care. Collaborate with teams to develop analytic models and deliver insights to stakeholders. Utilize tools like R and SQL in a dynamic environment focused on innovation in mental health care.

Podium logo

AU Customer Success Specialist (Philippines)

Podium

Location
Philippines
Posted
Salary Range
2k - 2k USD

Customer Success Specialist at Podium, driving customer success and growth for small businesses with AI-powered lead conversion platform.

brightwheel logo

Program Manager - Customer Success Operations

brightwheel

Location
United States of America
Posted
Salary Range
90k - 149k USD

Join Brightwheel as a Program Manager to drive operational excellence in customer success, leveraging data and automation to enhance processes and deliver exceptional customer experiences.

Anaplan logo

Principal Customer Success Business Partner

Anaplan

Location
Sweden
Posted

Anaplan CSBP drives customer success, expansion & optimisation for Nordic customers, leveraging expertise in business processes, planning & forecasting.

Full Fabric logo

Customer Success Manager (English Speaker)

Full Fabric

Location
Portugal
Posted

Customer Success Manager at Full Fabric: drive product adoption, build strong client relationships, and provide tailored solutions for educational technology

The Motley Fool logo

Investing Tech Team Lead

The Motley Fool

Job Summary

The Motley Fool is seeking a leader to helm their investing microservices team, responsible for powering investment decisions for millions. The role involves innovating at the intersection of fintech and software engineering, creating solutions that help investors make smarter decisions. As a key member of the team, you will lead the development and execution of critical systems, collaborate with cross-functional teams, and drive professional development opportunities for team members. With a focus on performance optimization, system monitoring, and high-performance teams, this role is ideal for experienced engineers looking to make an impact in the financial technology space. The Motley Fool is committed to diversity, inclusion, and equity, and offers flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company. If you are passionate about building scalable financial systems and leading teams to excellence, this role may be the perfect fit for you.

Who are we?

We are The Motley Fool, a purpose-driven financial information and services firm with nearly 30 years of experience focused on making the world smarter, happier, and richer. But what does that even mean?! It means we’re helping Fools (always with a capital “F”) demystify the world of finance, beat the stock market, and achieve personal wealth and happiness through our products and services.

The Motley Fool is firmly committed to diversity, inclusion, and equity. We are a motley group of overachievers that have built a culture of trust founded on Foolishness, fun, and a commitment to making the world smarter, happier and richer. However you identify or whatever winding road has led you to us, please don't hesitate to apply if the description above leaves you thinking, 'Hey! I could do that!'

What does this team do?

Ready to lead a dynamic engineering team that powers investment decisions for millions? This role puts you at the helm of The Motley Fool's investing microservices, where you'll orchestrate systems that handle everything from real-time market data to cutting-edge crypto analytics.

This role involves innovating at the intersection of fintech and software engineering, creating solutions that help investors make smarter decisions. You'll be working with cutting-edge technologies while ensuring performance and reliability for mission-critical financial data.

If you're passionate about building scalable financial systems and leading teams to excellence, this role puts you at the forefront of investment technology innovation at one of the most respected names in financial media.

What would you do in this role? 

  • Lead the development and execution of Motley Fool’s investing microservices, ensuring alignment with business objectives

  • Responsible for systems and data core to our investing products, website, tools, and subscribers including:

    • US and international market data

    • Portfolio holdings and returns

    • Corporate actions

    • Company fundamentals

    • Crypto, Options, and IPOs

    • Automated aggregation of subscriber portfolios across brokerages

  • Responsible for in-house systems that manage trading compliance and holdings disclosures

  • Integrate with a variety of third party providers and tools

  • Ensure calculations are accurate with automated tests to validate

  • Ensure critical data is fresh and highly available with failover capabilities

  • Collaborate with the team’s product owner and project manager to set the team up for success with shovel ready work that has the value and acceptance criteria clearly defined

  • Conduct regular 1:1s with direct reports

  • Regularly review code, contributions, and delivery flow to identify opportunities for improvement and optimization

  • Drive professional development and career growth opportunities for team members

  • Partner with multiple in-house teams and external providers to launch subscriber-facing solutions

  • Find ways to leverage AI tools like Claude or GitHub Copilot to assist the team  (e.g. architectural concepts and diagrams, starter code, automated tests)

Must haves:

  • 5+ years of experience building, delivering, enhancing, and maintaining apis consumed by multiple systems using a Python-based framework like Django, FastApi, or Flask

  • Proficient with performance optimization (async processing, caching, queuing, and query optimization)

  • Experienced with system monitoring and telemetry

  • Experienced working with relational databases, ORMs, and SQL

  • Skilled at developing full-stack web applications

  • Ability to translate business goals and requirements into technical solutions

  • Proven track record in high-performance teams, where cross-functional collaboration is valued

  • Excellent problem-solving and communication skills

  • Knowledge of investing and/or finance

Nice to haves:

  • Architecting and developing stock investing microservices

  • Experience with NextJs, React, Javascript

  • Experience with portfolio aggregation services like Plaid

  • Experience with Docker and containerization, as well as CI/CD pipelines

  • Prior management and leadership experience