IT Engineer ServiceNow
Gitlab
- Posted
Manage GitLab’s ServiceNow implementation, handle service requests, optimize processes, create dashboards, and ensure system scalability while working remotely with comprehensive benefits.
Remote Jobs
Full Stack Engineer - Integrations
StackAdapt
- Location
- Canada
- Posted
Full Stack Engineer - Integrations at StackAdapt: Collaborate on advertising platform development with modern tech stacks and large data sets.
Software Engineer (Mid Level)
Vonage
- Location
- Spain
- Posted
Join Vonage's Engineering Mission as a Mid Level Software Engineer, working on scalable microservices, testing strategies, and service quality approaches.
Intermediate Software Engineer - Rider
Lime
- Location
- Canada
- Posted
- Salary Range
- 108k - 132k CAD
Enhance the user experience of Lime's electric vehicle services by building scalable platforms and leading product initiatives as a Software Engineer on the Rider team. Collaborate across teams, mentor engineers, and advise leadership on technology adoption while enjoying competitive benefits including equity and health insurance.
Java Backend Engineer (Chatbot)
Binance
- Location
- Brunei Darussalam
- Posted
Java Backend Engineer (Chatbot) at Binance: Develop backend services for AI Chatbot products, build large-scale software systems, and explore LLM applications.
Senior Mobile Engineer - MetaMask
Consensys
- Location
- United States of America
- Posted
Mobile developer for Consensys, supporting Android & iOS platform development, collaboration with design & QA teams, and advancing web3 technologies.
Lead Azure Platform Engineer
Rackspace
- Location
- Germany
- Posted
Lead Azure Platform Engineer - Design and implement scalable cloud infrastructure, develop strategic visions, and lead complex cloud projects.
Sr AWS Sales Engineer
Rackspace
- Location
- United States of America
- Posted
- Salary Range
- 148k - 261k USD
AWS Sales Engineer - drive cloud adoption in California state government, apply technical solutions & excel in fast-paced environment
Senior Backend Engineer (Kotlin)
Uberall
- Location
- Egypt
- Posted
Join Uberall as Senior Backend Engineer and shape the future of location marketing with our SaaS solution
Senior Backend Engineer (Kotlin)
Uberall
- Location
- Egypt
- Posted
Join Uberall as a Senior Backend Engineer and shape the future of location marketing with our innovative SaaS solution.
QA Engineer - Paper.io 2
Voodoo
- Location
- France
- Posted
Join Voodoo's Live games team as a Quality Assurance Engineer and contribute to delivering higher engagement on successful games.
Backend Java Engineer (Fiat)
Binance
- Location
- Taiwan, Republic of China
- Posted
Backend Java Engineer at Binance: Develop high-performance backend systems, collaborate with cross-functional teams, and shape the future of blockchain technology.
Security Operation Engineer (SOC)
Binance
- Location
- Estonia
- Posted
Security Operation Engineer (SOC) at Binance: Handle 7x24 hour security incidents, lead team to enhance security perception, and collaborate with world-class talent.
Principal Software Engineer - Accounting
Restaurant365
- Location
- United States of America
- Posted
- Salary Range
- 132k - 198k USD
Lead development efforts as a Principal Software Engineer at Restaurant365, driving innovation in the restaurant industry's back-office operations through high-quality software solutions. Collaborate with cross-functional teams to deliver impactful features and maintain architectural integrity.
Senior Site Reliability Engineer
Canonical
- Location
- Anywhere in the world
- Posted
Join Canonical as a Site Reliability Engineer to bring Python engineering skills to operations, manage cloud infrastructure, and drive automation using DevSecOps practices. Gain experience in OpenStack, Kubernetes, and more while working remotely with a talented team focused on innovation and excellence.
Senior Site Reliability Engineer
Rackspace
- Location
- United States of America
- Posted
- Salary Range
- 144k - 246k USD
Lead global SRE team at Rackspace to ensure high reliability for ObjectRocket platform. Design and implement complex architectural designs, drive automation, and improve system performance. Collaborate with engineers to enhance stability and performance.
Senior Site Reliability Engineer
Kontakt.io
- Location
- United States of America
- Posted
Join Kontakt.io as a technical expert and help streamline care operations with AI-powered platform
Senior Site Reliability Engineer
ScienceLogic
- Location
- United States of America
- Posted
- Salary Range
- 150k - 200k USD
Enhance SaaS infrastructure security, ensure FedRAMP compliance, and lead secure cloud system design at ScienceLogic as a Senior Site Reliability Engineer. Collaborate across teams to build robust systems and maintain high availability.
Senior Site Reliability Engineer
Kontakt.io
- Location
- Poland
- Posted
Senior Site Reliability Engineer at Kontakt.io, ensuring scalability, availability, and security of cloud-based AI-driven healthcare platform.
Principal AI Software Engineer
RapidAI
- Location
- India
- Posted
Develop algorithms for medical datasets analysis using CT, MR, Ultrasound, and 3D RA, collaborate with teams to design and implement image-processing modules and statistical models.
IT Engineer ServiceNow
Gitlab
Job Location
Job Summary
As an IT Enterprise Applications Administrator for ServiceNow at GitLab, you will maintain and manage GitLab’s ServiceNow implementation. You'll handle requests from various departments like IT, PeopleOps, Finance, etc., create or update forms, optimize business processes, and generate valuable metrics reports. Your responsibilities include supporting incidents and service requests, troubleshooting issues, overseeing platform health during upgrades, creating documentation, developing dashboards for different teams, and participating in planning and architectural reviews to ensure scalability. GitLab offers a fully remote work environment with flexible benefits including paid time off, equity compensation, home office support, parental leave, and more. We encourage candidates from all backgrounds to apply, even if they don't meet every requirement.
Skills
JavaScriptServiceNow PlatformITIL FrameworkUpgrade Sets
An overview of this role
As an IT Enterprise Applications Administrator for ServiceNow, you will be part of the team that maintains and manages GitLab’s ServiceNow Implementation. You will be helping execute requests coming from various service providing groups within GitLab like IT, PeopleOps, People Tech, Finance, Legal, and others. You will help create new forms or update existing ones, understand business processes and find efficiencies and help report valuable metrics from how we operate within ServiceNow.
What You’ll Do
Provide support for incidents and service requests related to ServiceNow.
Troubleshoot issues submitted by users and determine if a patch is needed or a configuration change.
Oversee platform health, participate in upgrade review and impact assessment of a version upgrade.
Create or update documentation about standard operating procedures related to ServiceNow.
Create and maintain dashboards for various centers of excellence within ServiceNow.
Participate in planning exercises, root cause analysis and/or architectural reviews to determine process and system scalability.
What You’ll Bring
Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline.
2+ years of experience in a system administration role in ServiceNow.
Subject matter expertise in the ServiceNow Platform (Tables, Forms, Workflows).
Knowledge of the ITIL Framework and how it applies to ServiceNow.
Experience with Upgrade Sets.
Familiarity with Javascript to allow for custom scripting within ServiceNow.
Experience creating reports and dashboards based on industry standard metrics (MTTR, MTTX, MTTA, etc).
About the team
The Enterprise Applications team is responsible for GitLab’s critical business applications including ServiceNow, Salesforce, Zuora, Netsuite and many others. This team will be an important part of GitLab’s ability to scale as an organization. This includes introducing new systems features and capabilities while maintaining the existing production environment for scalability and compliance.
How GitLab will support you
All remote, asynchronous work environment
Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
