
IT Process Expert
Trafilea
- Location
- Argentina
- Posted
IT Process Expert at Trafilea: Collaborate with world-class talents to drive business growth and customer satisfaction in a dynamic e-commerce environment.
Trafilea
IT Process Expert at Trafilea: Collaborate with world-class talents to drive business growth and customer satisfaction in a dynamic e-commerce environment.
Aleph
Lead digital marketing campaigns, content creation, and demand generation for Aleph's FP&A platform. Collaborate with teams to optimize conversions and nurture leads. Join our fast-growing company and help us redefine financial planning.
Restaurant365
Join Restaurant365 as an Associate Enterprise Customer Success Manager to drive customer success through strategic partnerships, ensuring high adoption and satisfaction. Collaborate with cross-functional teams to deliver exceptional service and support for our enterprise clients.
Restaurant365
Lead customer success at Restaurant365 by managing relationships, ensuring product adoption, and driving customer satisfaction. Collaborate with cross-functional teams and provide strategic guidance to achieve customer goals.
Updater
Enhance digital customer experiences at Updater by managing the DAP, conducting research, and driving customer success. Create playbooks, collaborate with teams, and optimize journeys for improved engagement and ROI.
Inworld AI
Manage full-cycle recruitment processes, source top talent, develop efficient hiring strategies, and use data to drive recruitment decisions at Inworld as a Technical Recruiter (Contractor).
Mercury
Join Mercury as a People Partner to drive HR initiatives, support employee development, and contribute to a positive workplace culture. Work with leaders to enhance performance management, compensation strategies, and employee relations.
Kalepa
Join our team as a Core Engineer to work on cutting-edge technologies like NLP and machine learning. Collaborate with a global team of engineers in full-stack, data, ML, and DevOps roles. Enjoy competitive salary, equity options, excellent benefits, and other perks.
RapidAI
Develop components for the RapidAI platform using React.js, ensuring robustness and maintainability. Collaborate with cross-functional teams to deliver high-quality software solutions that enhance patient care through AI technology.
Grafana Labs
Enhance Grafana's IRM solutions by developing backend features using Golang or Python, collaborating with cross-functional teams, and contributing to a remote-first culture. Enjoy benefits including equity and bonuses while working on cutting-edge technologies.
StackAdapt
Provide technical support and problem-solving for StackAdapt's advertising platform. Troubleshoot issues, create custom JavaScript snippets, and assist clients with complex technical problems. Collaborate with technical teams and ensure client satisfaction.
Adtalem Global Education
Walden University seeks faculty members for online teaching positions requiring a Doctorate, teaching experience, and clinical expertise.
Rewatch
Join Rewatch as a Senior Software Engineer to design and implement scalable video platform features using Ruby, JavaScript, and SQL. Collaborate with Product Design and support teams while enjoying comprehensive benefits including equity and remote work options.
BPM LLP
Lead NetSuite implementations, configure systems, and train clients while enjoying flexible work options and professional growth opportunities at Caravel BPM Technology Solutions.
CaptivateIQ
Join CaptivateIQ as a Senior FP&A Manager to shape financial strategies, analyze data, and collaborate with cross-functional teams to drive business growth in the fast-paced tech industry.
Rackspace
Lead complex projects, manage client expectations, and drive successful implementations for Rackspace Professional Services engagements. Utilize your expertise in cloud transformation and project management to deliver exceptional customer value.
Databento
Design impactful solutions for Databento's market data platform, collaborating with cross-functional teams to enhance user experience and drive product growth in the financial industry.
Finary
Enhance user experience by providing exceptional customer support at Finary, a platform revolutionizing personal finance management. Collaborate with product teams to improve services and processes while working in a dynamic, remote-friendly environment.
Fluence
Fluence is seeking a Senior Commissioning Engineer to lead the commissioning process for energy storage projects, ensuring successful project delivery and commercial operation with excellent benefits and career development opportunities.
Lime
Lead the development of Lime's next-gen electric vehicles by coordinating cross-functional teams, managing risks, and ensuring on-time delivery within budget. Join a global team making transportation shared, affordable, and carbon-free.
Trafilea
Trafilea is a dynamic tech e-commerce group operating multiple direct-to-consumer brands in intimate apparel and beauty sectors. They foster a culture of collaboration, innovation, and continuous learning, with a remote-first approach. The IT Process Expert role involves understanding company IT processes, improving efficiency, and collaborating with teams to achieve cross-functional goals. With excellent communication skills, experience in eCommerce environments, and knowledge of Agile methodologies, the ideal candidate will drive business growth and customer satisfaction. Trafilea offers a great benefits package, including remote work, paid holidays, and learning subsidies. The company has been recognized as one of the Top 25 Companies for Remote Workers by Forbes and FlexJobs.
About Trafilea
Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.
Projects, Process, and Audit Excellent Center At Trafilea, we foster a culture of collaboration, innovation, and continuous learning. We believe in investing in our people and providing them with the support and development opportunities they need to grow both personally and professionally. With our remote-first approach, you'll have the freedom to work from anywhere in the world, surrounded by a diverse and talented team that spans the globe.
We are looking for an IT Process Expert who will join the Projects, Process, and Audit Excellent Center.
The mission of IT Process Expert Understand all the IT processes of the company, and work with the IT teams to define and implement opportunities for improvement to execute tasks most efficiently. These changes should be supported by quantifiable metrics that can show improvement and progress. An IT Process Expert becomes the point of reference for the business processes and methodologies and collaborates with the process analysts & leadership team to make sure that cross-functional collaboration is achieved and touchpoints are done smoothly.
● Excellent written and verbal communication skills
● Excellent negotiation skills ● Experience in an eCommerce environment is nice to have. ● +3 years of experience leading process cycle improvements in engineering teams working in multiple projects simultaneously in different time zones is a must. ● Proven track record of successfully orchestrating end-to-end software development lifecycles, spanning requirements gathering, design, coding, testing, deployment, and release management. ● Extensive familiarity with version control systems (e.g., Git), continuous integration (CI), and continuous delivery (CD) practices. ● Strong experience analyzing and improving cross functional business processes ● Proactivity in taking ownership of projects and issues ● Capability to manage several projects, areas and stakeholders ● Experience creating process flows and documentation ● Experience defining KPIs and Dashboards ● Fast paced execution and delivery ● Knowledge of Agile methodologies, Six Sigma, Lean, BPM, Project Management, Design thinking and Digital transformation desired ● Knowledge with ITIL is a must ● Knowledge/Experience with COBIT will be good, but it is not a must to have.
● Knowledge/Experience with ITSM systems will be good, but it is not a must to have.
What we offer:
Collaborate with world-class talents in a data-driven, dynamic, energetic work environment.
Opportunity to grow and develop both professionally and personally.
Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion.
Openness to new ideas and initiatives.
Great benefits package including remote work, 15 working days of paid holidays, Learning subsidy, and more!
We've been recognized by Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers. Apply now!