IT Specialist
Broadvoice
- Location
- Portugal
- Posted
IT Technician job at Broadvoice, Portugal, with remote work options, opportunities for growth, and a supportive community culture.
Remote Jobs
CX Support Specialist (Families)
ClassDojo
- Location
- Honduras
- Posted
CX Support Specialist (Families) at ClassDojo - Provide advanced support to tutors and families, optimize AI Bot performance, and manage daily operations.
Ad Ops Account Specialist
Teikametrics
- Location
- India
- Posted
Optimize advertiser accounts on Amazon & Walmart platforms for top-notch support & meeting advertising goals
Onboarding Specialist - Mid Market
Ottimate
- Location
- United States of America
- Posted
Onboarding Specialist: Lead client onboarding, configure solutions, provide expert guidance, and deliver high-quality customer service.
Product Specialist, Financial Services
AlphaSense
- Location
- Singapore
- Posted
Product Specialist role at AlphaSense driving adoption and product development in Financial Services, with focus on customer support and content generation.
Product Specialist, Financial Services
AlphaSense
- Location
- United States of America
- Posted
- Salary Range
- 70k - 90k USD
Product Specialist role driving platform adoption and delivering value to clients in the financial services industry.
Onboarding Operations Specialist 1
Twilio
- Location
- India
- Posted
Onboarding Operations Specialist (L1) at Twilio - provide customer support, resolve product issues, and learn new processes.
Onboarding Operations Specialist 1
Twilio
- Location
- Colombia
- Posted
Join Twilio's Onboarding and Compliance team as an Onboarding Operations Specialist (L1) and support Toll-Free Verification onboarding while ensuring regulatory compliance.
Talent Acquisition Specialist (EMEA)
Horizons
- Location
- Cameroon
- Posted
Talent Acquisition Specialist (EMEA) job description: lead recruitment efforts across global markets, design talent acquisition strategies, and foster relationships with hiring managers.
Marketing Operations Specialist - India
JumpCloud
- Location
- India
- Posted
Marketing Operations Specialist - Join JumpCloud's global team and lead email marketing campaigns, manage databases, and provide training and support to regional teams.
Senior Clinical Excellence Specialist
Grow Therapy
- Location
- United States of America
- Posted
- Salary Range
- 145k - 153k USD
Support providers in mental health care through outreach, quality improvement, and documentation review at Grow Therapy as a Sr. Clinical Excellence Specialist (PMHNP).
Senior HR Ops Specialist
CoinsPaid
- Location
- Croatia
- Posted
Join CoinsPaid as Senior HR Ops Specialist & optimize HR processes for compliance & efficiency across multiple legal entities.
Customer Support Specialist - Italian
Binance
- Location
- Italy
- Posted
Customer Support Specialist at Binance, handling live chat & emails, providing solutions & managing complaints in a fast-paced blockchain ecosystem.
Sr Specialist - Internal Communications
Upwork
- Location
- United States of America
- Posted
- Salary Range
- 117k - 166k USD
Senior Specialist in Internal Communications at Upwork, managing internal programs, overseeing team operations, and creating engaging content.
Jr. Service Desk Specialist
StackAdapt
- Location
- Canada
- Posted
Support StackAdapt's IT infrastructure by providing technical assistance, managing employee onboarding/offboarding, and administering SaaS applications in a mixed Mac and Windows environment. Contribute to improving operational efficiency and ensuring quality service delivery.
Onboarding Operations Specialist L1
Twilio
- Location
- Colombia
- Posted
Join Twilio's Onboarding and Compliance team as an Operations Specialist, working remotely from Colombia, and collaborating with global teams to deliver exceptional customer experiences.
Demand Generation Marketing Specialist
Newsela
- Location
- United States of America
- Posted
Demand Generation Specialist at Newsela: Execute national demand programs, measure performance, and drive lead generation for a SaaS company.
Webinar Specialist (French Speaking)
Welearn
- Location
- Morocco
- Posted
Webinar Specialist (French Speaking) - Develop guidelines, select technology, create schedules & collaborate with creators
Webinar Specialist (French Speaking)
Welearn
- Location
- Tunisia
- Posted
Webinar Specialist - Develop and implement webinars, partner with influencers, and support business operations.
Test Automation Specialist (Playwright)
Testlio
- Location
- Brazil
- Posted
Test Automation Specialist with Playwright expertise needed for a global quality management company
IT Specialist
Broadvoice
Job Location
Job Summary
Broadvoice is seeking an experienced IT Technician to join their team in Portugal. The successful candidate will be responsible for managing local endpoints, troubleshooting, onboarding/offboarding procedures, and supporting various remote access platforms. They should have a strong background in IT Support, excellent communication skills, and experience with Microsoft Systems. Broadvoice offers a flexible remote work environment, opportunities for growth and development, and a supportive community culture. The ideal candidate will be able to work diligently in night shifts and contribute to building a more reliable infrastructure for the company's future. With a focus on work-life harmony, Broadvoice aims to create an environment where employees can thrive both personally and professionally.
POSITION DETAILS:
LOCATION: Remote, in Portugal
DEPARTMENT: IT Support
REPORTS TO: Global IT Director
POSITION SUMMARY:
Broadvoice is looking for an experienced IT Technician to join our growing team in Portugal. You will have the chance to join our amazing IT Support team that is responsible for supporting all our internal users on a daily basis on a global scale. From laptop maintenance to troubleshooting, onboardings & offboarding's, managing MDM/EDR solutions, Asset Inventory, Microsoft Azure, Intune, 365, Exchange, Teams, Remote Servers, etc.
YOUR DAY-TO-DAY:
- Management of local endpoints in Entra, MDM and EDR solutions.
- Follow up on outstanding IT related requests and ensure resolution within established SLA in the ticket platform.
- Manage and monitor internal assets to ensure accurate inventory records.
- Onboarding and Offboarding procedures.
- Support to several remote access platforms.
- Support for Windows and MacOS Operative Systems.
- Suggest ideas for process and quality improvement.
- Working with an amazing IT team.
- Ability to work diligently in Night shifts. (17:00 to 02:00)
WHAT YOU BRING TO THE TEAM:
- Bachelor's in information systems, computer science, or similar.
- Strong attention to detail.
- Minimum 7 years experience working in IT Support field.
- Strong analytical and outstanding troubleshooting/problem-solving skills.
- Excellent verbal and written communication skills in English.
- Meaningful experience with Microsoft Systems (Entra, Intune, 365, Exchange, Teams, Jamf.
- Great interpersonal skills and taste for teamwork.
- Good analytical ability, organization, planning and time management.
- Knowledge of end-user service principles and best practices.
- Proficiency in English, both written and verbal, clearly and accurately.
WHY BROADVOICE?
At Broadvoice, we believe in more than just work. We’re committed to creating an environment where you can grow, learn, and make an impact while enjoying a balanced and fulfilling life. At Broadvoice, you’re not just joining a company, you’re joining a place where our success is your success, and your potential has no limits.
Grow Your Career
Whether you’re interested in advancing technical skills, developing leadership acumen, or exploring new areas, we support your career journey with clear growth paths, access to learning resources, and mentorship.
Enjoy Flexibility
We know life happens outside of work. Our remote-first approach and focus on work-life harmony let you thrive in all areas of your life.
Community & Culture
Be part of a team that values diversity, inclusion, and a sense of belonging—where your contributions make a real difference.
Make an Impact
With us, your ideas are heard and your work is meaningful. As a member of our team, you’ll play a central role in building a more reliable and process-oriented infrastructure for Broadvoice’s future.
READY TO JOIN US?
Are you ready to join a passionate and talented team to build the future of Broadvoice?
If you’re a strategic thinker, a collaborative leader, and have a talent for driving impactful results, we’d love to meet you! Apply now to become part of a forward-thinking company that’s growing and empowering its people across all roles and departments.
