IT Specialist
Broadvoice
- Location
- Portugal
- Posted
IT Technician job at Broadvoice, Portugal, with remote work options, opportunities for growth, and a supportive community culture.
Remote Jobs
Regional Marketing Specialist
Lodgify
- Location
- Spain
- Posted
Lead Lodgify's North American marketing efforts by crafting strategies that resonate with U.S. audiences, leveraging digital tools and cross-functional collaboration to drive growth and engagement.
Social Media Specialist
Six Values
- Location
- Croatia
- Posted
Social Media Specialist job at SixValues: lead online presence across North America, create engaging content & grow community.
Delivery Training Specialist
Testlio
- Location
- Cameroon
- Posted
Delivery Training Specialist at Testlio: Design & deliver impactful training programs for Client Services, Delivery, and Quality Engineering processes.
Resident Onboarding Specialist
Belong
- Location
- Argentina
- Posted
Resident Onboarding Specialist at Belong: Manage move-in process for new residents, ensure seamless experiences, and achieve high CSAT goals.
Customer Support Specialist
Roadie
- Location
- United States of America
- Posted
Provide customer support for Roadie's logistics platform; handle inquiries via phone, email, and text. Use tools like Salesforce to ensure seamless delivery experiences. Enjoy benefits including health insurance, 401k match, and generous PTO.
Customer Support Specialist
TeamSnap
- Location
- United States of America
- Posted
Customer Experience Agent at TeamSnap delivering high-quality support through email & chat, solving customer issues & providing feedback to improve products.
Customer Support Specialist
Bitfinex
- Location
- Spain
- Posted
Customer Support Specialist for global cryptocurrency exchange
Customer Support Specialist
WP Engine
- Location
- Bulgaria
- Posted
Customer Support Specialist for NitroPack, a WP Engine Company
Customer Support Specialist
Mercury
- Posted
- Salary Range
- 65k - 91k USD
Join Mercury's Customer Support team to help startups navigate their financial needs. Use your problem-solving skills to resolve issues and improve user experience with our finance stack.
Customer Support Specialist
Mercury
- Location
- Canada
- Posted
- Salary Range
- 54k - 82k USD
Customer Support Specialist at Mercury: Ensure users are charmed by warmth and competence, answer user questions, and identify systemic flaws.
Customer Support Specialist
Bitfinex
- Location
- United Kingdom
- Posted
Customer Support Specialist for a globally distributed team handling inquiries from corporate traders
Demand Generation Specialist
BPM LLP
- Location
- United States of America
- Posted
Assurance Manager at BPM: Develop client relationships, build strategies, and achieve goals in a supportive environment with flexible work options and competitive compensation.
Customer Onboarding Specialist
brightwheel
- Location
- United States of America
- Posted
Customer Success Professional for Brightwheel
Enterprise Support Specialist
SoundStack
- Location
- United States of America
- Posted
Enterprise Support Specialist for VIP customers, providing top-tier technical support and ensuring customer satisfaction.
Support Specialist EMEA
Remofirst
- Location
- Egypt
- Posted
Support Specialist at RemoFirst: Handle global inquiries, resolve complex queries, and collaborate with internal teams to deliver exceptional client experiences.
Data Operations Specialist
Uberall
- Location
- Philippines
- Posted
Data Operations Specialist at Uberall: Provide expert support to clients on location data, perform data manipulation tasks, and deliver audits to maintain accuracy and quality standards.
Data Operations Specialist
Uberall
- Location
- Philippines
- Posted
Data Operations Specialist at Uberall: Join our team and provide expert location data support to clients, with opportunities for growth and development in a mission-driven culture.
Risk Specialist (ERMF)
Binance
- Location
- Brunei Darussalam
- Posted
Risk Specialist (ERMF)Asia / SingaporeOperations, Strategy & Project Management – Risk /Remote at Binance
Paid Media Specialist
Welocalize
- Location
- Romania
- Posted
Paid Media Specialist at Adapt: drive growth for local & global brands through performance & strategic implementation of digital channels.
IT Specialist
Broadvoice
Job Location
Job Summary
Broadvoice is seeking an experienced IT Technician to join their team in Portugal. The successful candidate will be responsible for managing local endpoints, troubleshooting, onboarding/offboarding procedures, and supporting various remote access platforms. They should have a strong background in IT Support, excellent communication skills, and experience with Microsoft Systems. Broadvoice offers a flexible remote work environment, opportunities for growth and development, and a supportive community culture. The ideal candidate will be able to work diligently in night shifts and contribute to building a more reliable infrastructure for the company's future. With a focus on work-life harmony, Broadvoice aims to create an environment where employees can thrive both personally and professionally.
POSITION DETAILS:
LOCATION: Remote, in Portugal
DEPARTMENT: IT Support
REPORTS TO: Global IT Director
POSITION SUMMARY:
Broadvoice is looking for an experienced IT Technician to join our growing team in Portugal. You will have the chance to join our amazing IT Support team that is responsible for supporting all our internal users on a daily basis on a global scale. From laptop maintenance to troubleshooting, onboardings & offboarding's, managing MDM/EDR solutions, Asset Inventory, Microsoft Azure, Intune, 365, Exchange, Teams, Remote Servers, etc.
YOUR DAY-TO-DAY:
- Management of local endpoints in Entra, MDM and EDR solutions.
- Follow up on outstanding IT related requests and ensure resolution within established SLA in the ticket platform.
- Manage and monitor internal assets to ensure accurate inventory records.
- Onboarding and Offboarding procedures.
- Support to several remote access platforms.
- Support for Windows and MacOS Operative Systems.
- Suggest ideas for process and quality improvement.
- Working with an amazing IT team.
- Ability to work diligently in Night shifts. (17:00 to 02:00)
WHAT YOU BRING TO THE TEAM:
- Bachelor's in information systems, computer science, or similar.
- Strong attention to detail.
- Minimum 7 years experience working in IT Support field.
- Strong analytical and outstanding troubleshooting/problem-solving skills.
- Excellent verbal and written communication skills in English.
- Meaningful experience with Microsoft Systems (Entra, Intune, 365, Exchange, Teams, Jamf.
- Great interpersonal skills and taste for teamwork.
- Good analytical ability, organization, planning and time management.
- Knowledge of end-user service principles and best practices.
- Proficiency in English, both written and verbal, clearly and accurately.
WHY BROADVOICE?
At Broadvoice, we believe in more than just work. We’re committed to creating an environment where you can grow, learn, and make an impact while enjoying a balanced and fulfilling life. At Broadvoice, you’re not just joining a company, you’re joining a place where our success is your success, and your potential has no limits.
Grow Your Career
Whether you’re interested in advancing technical skills, developing leadership acumen, or exploring new areas, we support your career journey with clear growth paths, access to learning resources, and mentorship.
Enjoy Flexibility
We know life happens outside of work. Our remote-first approach and focus on work-life harmony let you thrive in all areas of your life.
Community & Culture
Be part of a team that values diversity, inclusion, and a sense of belonging—where your contributions make a real difference.
Make an Impact
With us, your ideas are heard and your work is meaningful. As a member of our team, you’ll play a central role in building a more reliable and process-oriented infrastructure for Broadvoice’s future.
READY TO JOIN US?
Are you ready to join a passionate and talented team to build the future of Broadvoice?
If you’re a strategic thinker, a collaborative leader, and have a talent for driving impactful results, we’d love to meet you! Apply now to become part of a forward-thinking company that’s growing and empowering its people across all roles and departments.
