Remote Jobs

Trafilea logo

IT Talent Acquisition Sr. Specialist

Trafilea

Location
Brazil
Posted

Lead recruitment efforts at Trafilea, a Tech E-commerce Group, by sourcing top IT talent, managing end-to-end recruitment processes, and fostering employer branding. Enjoy remote work, paid holidays, and learning subsidies while growing your career.

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Manager - Customer Support

SQUIRE

Location
United States of America
Posted

Manage customer support team at SQUIRE, leading operations, coaching staff, and driving continuous improvement.

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Customer Support Advocate - German Speaking

Taskrabbit

Location
Poland
Posted

Customer Service Advocate at Taskrabbit: Prioritize customer satisfaction, solve complex issues, and drive positive customer experiences in a remote-first company with flexible work options.

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Systems Administrator – Customer Support

brightwheel

Location
United States of America
Posted
Salary Range
50k - 50k USD

Join Brightwheel as a Systems Administrator and help optimize customer support ticketing systems with AI-powered tools.

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Conversion Rate Optimization Manager

Apollo.io

Location
United States of America
Posted

Conversion Rate Optimization Manager at Apollo.io: drive user journey optimization, A/B testing, and data-driven decision making to scale organic and paid conversion efforts.

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Customer care agent

Onepilot

Posted

Provide remote customer support using Onepilot technology, solve client issues efficiently, and earn based on your performance.

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Lead Salesforce Administrator

brightwheel

Location
United States of America
Posted
Salary Range
140k - 174k USD

Senior Salesforce Administrator needed for remote role driving scalable go-to-market operations with Brightwheel

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Customer Service Partner

Kueski

Location
Mexico
Posted

Customer Service Partner en Kueski, donde se enfoca en atención al cliente telefónico y habilidades en comunicación asertiva

Deel logo

Customer Onboarding Manager

Deel

Location
Brunei Darussalam
Posted

Join Deel as a Client Onboarding Specialist and work on impactful projects, collaborate with talented colleagues, and contribute to groundbreaking solutions that make the world programmable.

Deel logo

Customer Onboarding Manager

Deel

Location
Brunei Darussalam
Posted

Join Deel's global team and help build a platform that connects companies with top talent worldwide. Enjoy flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company.

Postscript logo

Customer Onboarding Manager

Postscript

Location
British Virgin Islands
Posted
Salary Range
87k - 99k USD

Customer Onboarding Manager at Postscript: guide customers through SMS setup, communicate best practices, and troubleshoot issues in a high-growth startup with flexible remote work options.

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Customer Onboarding Manager - CASEpeer

AffiniPay

Location
United States of America
Posted
Salary Range
50k - 60k USD

Lead customer onboarding for AffiniPay's CASEpeer software, ensuring successful transitions and long-term success through exceptional service and collaboration with internal teams.

Trafilea logo

IT Talent Acquisition Sr. Specialist

Trafilea

Job Summary

Trafilea is a dynamic Tech E-commerce Group seeking an IT Talent Acquisition Senior Specialist to lead recruitment efforts for senior positions. The role involves end-to-end recruitment management, strategic candidate sourcing, and collaboration with senior stakeholders. Key responsibilities include job analysis, candidate screening, interview coordination, employer branding, data-driven reporting, and staying updated on industry trends. We offer a remote-first work environment, 15 days of paid holidays, learning subsidies, and opportunities for professional growth in a diverse and inclusive setting.

Skills

4+ years experience in IT recruitmentBachelor's degree in Business Admin or HRExperience with KPIs and OKRs in agile frameworksExcellent analytical skillsDetail-oriented and organizedPositive team player

About Trafilea

Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

People @ Trafilea At Trafilea, we foster a culture of collaboration, innovation, and continuous learning. We believe in investing in our people, providing them with the support and develop.ment opportunities they need to grow both personally and professionally. With our remote-first approach, you'll have the freedom to work from anywhere in the world, surrounded by a diverse and talented team that spans the globe.

We are looking for a IT TA Sr. Specialist

The mission of a Talent Acquisition Specialist is to identify, attract, and recruit top talent for the different areas of Trafilea. This involves working closely with the department leadership team to understand their hiring needs, developing and implementing recruitment strategies, and building relationships with potential candidates.

Job responsabilities:

  • Managing end-to-end recruitment for certain senior positions that requires extensive sourcing due to the complex nature of positions

  • Attend meetings with senior stakeholders and be on top of communications both upwards and downwards.

  • Attend our daily, weekly, and team meetings as need to present updates, blockers, comments, and insights on positions assigned

  • Job Analysis and Requirement Gathering: Work with hiring managers and HR PBPs to understand the specific requirements of each job position, including the skills, qualifications, and experience needed. Coordinate kick off calls with all involved stakeholders.

  • Sourcing Candidates: Use various methods to find potential candidates, such as online job boards, social media platforms, professional networks, talent databases, referrals, and direct sourcing techniques.

  • Screening and Interviewing: Review resumes and applications to shortlist candidates who meet the job requirements. Conduct initial video interviews to assess the candidates' suitability and cultural fit. Also administer assessments to evaluate candidates' skills, competencies, and technical abilities relevant to the job.

  • Interview Coordination: Schedule and coordinate interviews between candidates and hiring managers, ensuring a smooth and efficient process.

  • Presentation of candidates: Join meetings with Board members to present finalist candidates with solid arguments on why we should hire each profile.

  • Tacticals / Checkpoint meetings: Attend all tacticals with senior department stakeholders to present position updates in a set format, as well as, joining checkpoint meetings with HM to align current candidates and updates.

  • Employer Branding: Promote the company's brand and culture to attract top talent. Highlight the organization's strengths and opportunities for growth to potential candidates.

  • Data and Reporting: Maintain recruitment metrics and provide regular reports to track the effectiveness of the talent acquisition process and make data-driven decisions.

  • Stay Updated on Industry Trends: Stay current with industry trends, best practices, and emerging technologies in talent acquisition to continuously improve recruitment strategies.

  • 4+ years of experience as an IT specialized recruiter with deep understanding of sourcing, screening, and selecting candidates for complex positions with picky managers.

  • Bachelor’s degree in business admin or human resources

  • Worked with KPIs & OKRs inside an agile methodology framework with a continuous improvement mindset

  • Excellent analytical skills with the ability to develop and maintain recruitment metrics and analytics, and use that data to bring insights and propose strategy changes to meet goals.

  • Curious listener that is not afraid to ask questions with a critical sense for moving candidates forward.

  • A detail-oriented very organized person that can at the same time work with a sense of urgency to resolve issues.

  • A positive team player

    What We Have to Offer

    • Collaborate with world-class talents in a data-driven, dynamic, energetic work environment.

    • Opportunity to grow and develop both professionally and personally.

    • Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion.

    • Openness to new ideas and initiatives.

    • Great benefit package including remote work, 15 working days of paid holidays, Learning subsidy and more!

    We've been recognized by Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers. Apply now!