Remote Jobs

Trafilea logo

IT Talent Acquisition Sr. Specialist

Trafilea

Location
Brazil
Posted

Lead recruitment efforts at Trafilea, a Tech E-commerce Group, by sourcing top IT talent, managing end-to-end recruitment processes, and fostering employer branding. Enjoy remote work, paid holidays, and learning subsidies while growing your career.

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Customer Experience Quality Analyst

InDebted

Location
Philippines
Posted

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Customer Education Engineer

Postman

Location
United States of America
Posted
Salary Range
140k - 180k USD

Customer Education Engineer at Postman: design frontend changes, integrate LMS, and develop self-contained training solutions.

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Customer Success Manager - SMB

Cobalt

Location
United States of America
Posted

Customer Success Manager for SMB team at Cobalt, driving customer growth and success with C-level executives.

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Customer Service Project Manager

Binance

Location
Brunei Darussalam
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Scale Customer Success Manager

Coefficient

Location
United States of America
Posted
Salary Range
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Eventbrite, Inc. logo

Senior Manager - Sales & Customer Service Analytics

Eventbrite, Inc.

Location
United States of America
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Lead a team of SQL analysts to uncover actionable insights that drive business decisions and optimize the customer experience at Eventbrite.

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Customer Success Engineer – Spain

Quantum Metric

Location
Spain
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Support clients in implementing digital strategies using Quantum Metric's platform, develop custom solutions with JavaScript, and ensure client success through technical expertise and strong communication skills.

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Customer Support Advocate - Portuguese Speaking

Taskrabbit

Location
Poland
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Training Manager - Customer Support

SQUIRE

Location
United States of America
Posted

Training Manager, Customer Support at SQUIRE: Develops and delivers comprehensive onboarding programs, creates engaging training content, and analyzes performance data to improve customer support team's effectiveness.

Nibiru logo

Motion Graphics

Nibiru

Location
Anywhere in the world
Posted
Salary Range
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Blockchain lead developer needed for Nibiru Chain, managing large projects with long-term impact, social media analytics expertise required.

Vercel logo

Director, Digital Customer Success

Vercel

Location
United States of America
Posted
Salary Range
176k - 264k USD

Lead Vercel's global Digital Customer Success program, manage onboarding and customer engagement strategies, collaborate across teams to enhance customer value, and drive retention through effective team leadership and operational excellence.

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Senior Frontend Engineer - Reddit Pro

Reddit

Location
United States of America
Posted

High-impact software developer for Reddit Pro team, working on technical & product strategy, building novel products and features, and contributing to the full development cycle.

SFOX logo

Head of Customer Success

SFOX

Location
United States of America
Posted
Salary Range
150k - 175k USD

Lead client success function at sFOX, develop engagement strategies & implement programs for high-quality client experience

Trafilea logo

IT Talent Acquisition Sr. Specialist

Trafilea

Job Summary

Trafilea is a dynamic Tech E-commerce Group seeking an IT Talent Acquisition Senior Specialist to lead recruitment efforts for senior positions. The role involves end-to-end recruitment management, strategic candidate sourcing, and collaboration with senior stakeholders. Key responsibilities include job analysis, candidate screening, interview coordination, employer branding, data-driven reporting, and staying updated on industry trends. We offer a remote-first work environment, 15 days of paid holidays, learning subsidies, and opportunities for professional growth in a diverse and inclusive setting.

Skills

4+ years experience in IT recruitmentBachelor's degree in Business Admin or HRExperience with KPIs and OKRs in agile frameworksExcellent analytical skillsDetail-oriented and organizedPositive team player

About Trafilea

Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

People @ Trafilea At Trafilea, we foster a culture of collaboration, innovation, and continuous learning. We believe in investing in our people, providing them with the support and develop.ment opportunities they need to grow both personally and professionally. With our remote-first approach, you'll have the freedom to work from anywhere in the world, surrounded by a diverse and talented team that spans the globe.

We are looking for a IT TA Sr. Specialist

The mission of a Talent Acquisition Specialist is to identify, attract, and recruit top talent for the different areas of Trafilea. This involves working closely with the department leadership team to understand their hiring needs, developing and implementing recruitment strategies, and building relationships with potential candidates.

Job responsabilities:

  • Managing end-to-end recruitment for certain senior positions that requires extensive sourcing due to the complex nature of positions

  • Attend meetings with senior stakeholders and be on top of communications both upwards and downwards.

  • Attend our daily, weekly, and team meetings as need to present updates, blockers, comments, and insights on positions assigned

  • Job Analysis and Requirement Gathering: Work with hiring managers and HR PBPs to understand the specific requirements of each job position, including the skills, qualifications, and experience needed. Coordinate kick off calls with all involved stakeholders.

  • Sourcing Candidates: Use various methods to find potential candidates, such as online job boards, social media platforms, professional networks, talent databases, referrals, and direct sourcing techniques.

  • Screening and Interviewing: Review resumes and applications to shortlist candidates who meet the job requirements. Conduct initial video interviews to assess the candidates' suitability and cultural fit. Also administer assessments to evaluate candidates' skills, competencies, and technical abilities relevant to the job.

  • Interview Coordination: Schedule and coordinate interviews between candidates and hiring managers, ensuring a smooth and efficient process.

  • Presentation of candidates: Join meetings with Board members to present finalist candidates with solid arguments on why we should hire each profile.

  • Tacticals / Checkpoint meetings: Attend all tacticals with senior department stakeholders to present position updates in a set format, as well as, joining checkpoint meetings with HM to align current candidates and updates.

  • Employer Branding: Promote the company's brand and culture to attract top talent. Highlight the organization's strengths and opportunities for growth to potential candidates.

  • Data and Reporting: Maintain recruitment metrics and provide regular reports to track the effectiveness of the talent acquisition process and make data-driven decisions.

  • Stay Updated on Industry Trends: Stay current with industry trends, best practices, and emerging technologies in talent acquisition to continuously improve recruitment strategies.

  • 4+ years of experience as an IT specialized recruiter with deep understanding of sourcing, screening, and selecting candidates for complex positions with picky managers.

  • Bachelor’s degree in business admin or human resources

  • Worked with KPIs & OKRs inside an agile methodology framework with a continuous improvement mindset

  • Excellent analytical skills with the ability to develop and maintain recruitment metrics and analytics, and use that data to bring insights and propose strategy changes to meet goals.

  • Curious listener that is not afraid to ask questions with a critical sense for moving candidates forward.

  • A detail-oriented very organized person that can at the same time work with a sense of urgency to resolve issues.

  • A positive team player

    What We Have to Offer

    • Collaborate with world-class talents in a data-driven, dynamic, energetic work environment.

    • Opportunity to grow and develop both professionally and personally.

    • Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion.

    • Openness to new ideas and initiatives.

    • Great benefit package including remote work, 15 working days of paid holidays, Learning subsidy and more!

    We've been recognized by Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers. Apply now!