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- Location
- Anywhere in the world
- Posted
Launch Strategist at Rain: craft engaging launch plans for new customers & collaborate with internal teams to raise awareness about the Rain benefit.
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Launch Strategist
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Job Location
Job Summary
Rain is a venture-backed fintech company that enables billions of people to reach financial freedom. As a Launch Strategist, you will craft engaging launch plans for new customers and collaborate with internal teams to raise awareness about the Rain benefit. You will work closely with employer customers to identify high-opportunity communication channels and create unique campaigns. Success is tied to increased user adoption and engagement. With flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company, Rain offers a competitive compensation package and benefits. The ideal candidate has 2+ years of experience in B2B Account Management/Customer Success and strong project management skills.
Rain is a venture-backed fintech with a mission to enable billions of people to reach financial freedom. Our first product gives employees instant access to their earned wages, enabling people to start their journey to financial success. Rain is the fastest-growing startup in the category and was incubated with QED Capital, a top fintech venture fund.
As a Launch Strategist, you will be responsible for crafting engaging launch plans for new customers in onboarding alongside our Customer Success and Implementation team. You’ll work directly with our employer customers to identify high-opportunity communication channels, unique and creative campaigns, launch events, and other ways to raise awareness about the Rain benefit. Success will be directly tied to increased user adoption and engagement.
Responsibilities
- Develop comprehensive, custom launch plans for new employer customers based on their specific needs and outcomes
- Collaborate both with the Sales team and Operations team to match the employer launch plan with the specific problem we’re solving for the employer and end user
- Create client excitement in the launch of the benefit for their employees
- Oversee all messaging and communication permissions while coaching employer customers on the importance of Rain communications
- Collaborate with internal marketing teams and external employee communication partners to create a unified communications plan that drives a successful client launch.
- Manage all launch-related tasks, including procuring print materials and delivering the go-to-market launch playbook.
- Align and coordinate timing and permissions for product and marketing communications to ensure a seamless and impactful launch process.
- Confirm launch schedules and actively track enrollment progress throughout the critical first three months.
- Work alongside the Customer Success Manager to evaluate launch outcomes and identify opportunities for growth and future expansion.
- Leverage client insights to improve the marketing toolkit and strengthen future go-to-market strategies.
Requirements
- 2+ years of experience in B2B Account Management/Customer Success
- 1+ years of experience in Marketing or Communications
- Strong project management skills and ability to prioritize internal and external requests.
- Extreme attention to detail, the little things matter!
- Ability to measure, understand, and communicate business needs and impact to your customers.
- A drive to be creative and suggest solutions that may be out of the box
- Experience working with HR Professionals is a plus
- Experience using an enterprise CRM (HubSpot, Salesforce, etc.).
Who We Are:
Rain is filled with people with a deeply rooted passion for our mission, who embrace diversity throughout our global team, and grow personally and professionally. We own what we do and let data guide our actions while working quickly and adapting to new challenges everyday.
Compensation:
$90,000 – $100,000
Note this is a range and we take in a variety of factors when determining total compensation for the position.
How we care for our team:
Along with competitive salaries, Rain offers great benefits including:
- Flexible PTO
- Medical, Dental, Vision, Life, Disability coverage
- Parental leave
- Monthly stipend
- Equity options
As part of our dedication to the diversity of our workforce, Rain is committed to Equal Employment Opportunity and does not discriminate based on race, religion, color, national origin, ethnicity, gender, sex (including pregnancy), protected veteran status, age, disability, sexual orientation, gender identity, gender expression, or any unlawful criterion existing under applicable federal, state, or local laws. If you need assistance or accommodation due to a disability, you may contact us at [email protected].
