Remote Jobs

Demiurge Studios logo

Lead Producer

Demiurge Studios

Location
United States of America
Posted

Lead production on Demiurge's newest project by collaborating with the Executive Producer, managing risks, and leading a team to deliver high-quality games in a collaborative and creative studio environment.

TeamSnap logo

Customer Success Specialist

TeamSnap

Location
United States of America
Posted
Salary Range
60k - 60k USD

Customer Success Specialist at TeamSnap: Deliver WOW experiences, manage multiple projects, and drive customer success with a positive attitude and excellent communication skills.

Quantum Metric logo

Customer Success Engineer

Quantum Metric

Location
Spain
Posted

Support clients' success by managing their implementation and growth using Quantum Metric's platform. Utilize web technologies and analytics to create innovative solutions for client challenges.

Quantum Metric logo

Customer Success Engineer

Quantum Metric

Location
United Kingdom
Posted

Support client success with Quantum Metric's platform by managing implementations, onboarding, and providing technical guidance. Utilize JavaScript and web technologies to ensure clients achieve their objectives.

Hightouch logo

Customer Success Engineer

Hightouch

Location
British Virgin Islands
Posted

Customer Success Engineering role at Hightouch, empowering users to take action on their data without coding, with a focus on impact and potential for growth.

Hightouch logo

Customer Success Engineer

Hightouch

Location
Croatia
Posted
Salary Range
85k - 120k USD

Provide technical support to customers using the Hightouch platform, collaborate with cross-functional teams, and ensure customer success through effective communication and problem-solving.

Vercel logo

Customer Success Engineer

Vercel

Location
United States of America
Posted
Salary Range
100k - 140k USD

Resolve customer issues, improve internal tools, and provide engineering solutions to enhance the customer experience at Vercel. Work remotely with a global team using your expertise in frontend development and cloud technologies.

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Customer Success Engineer

Twilio

Posted

Provide technical support to Segment customers, help them utilize the API across web, mobile, and server platforms, improve documentation, and work with product teams to enhance customer satisfaction.

Gitlab logo

Customer Success Architect

Gitlab

Location
Germany
Posted
Salary Range
100k - 150k USD

As a Customer Success Architect at GitLab, you will drive customer success by aligning the platform with business objectives, providing technical guidance, and fostering strong relationships to ensure customer satisfaction and growth.

Vercel logo

Director - Customer Success

Vercel

Location
United States of America
Posted
Salary Range
220k - 330k USD

Lead the Customer Success team at Vercel to ensure enterprise customers achieve success with our platform. Manage CSMs, set metrics, drive efficiency, collaborate cross-functionally, and mentor your team while enjoying a comprehensive benefits package including stock options and flexible work arrangements.

Zapier logo

Customer Advocacy Marketing Manager - Events

Zapier

Location
British Virgin Islands
Posted
Salary Range
128k - 192k USD

Lead customer advocacy efforts by crafting content strategies and sourcing speakers for key events at Zapier, fostering connections and driving engagement within the community.

iHerb logo

Vice President, Customer Data Strategy

iHerb

Location
Brazil
Posted

Lead customer data strategy to personalize experiences, grow loyalty & retention, and drive business growth in e-commerce

Demiurge Studios logo

Lead Producer

Demiurge Studios

Job Summary

Demiurge Studios is seeking a Senior Producer or Development Director to lead production on their newest project. This role involves collaborating with the Executive Producer and other leads to define development strategies, maintain connections with stakeholders, build and validate development plans, manage risks, and lead the production team daily. The ideal candidate has over 10 years of experience in game industry leadership roles, including managing cohesive teams and delivering high-quality products under constraints. Demiurge offers a flexible work environment, generous PTO, comprehensive benefits, and opportunities for growth.

Skills

Risk ManagementLeadershipProject ManagementAgile developmentGame Industry Experience

Demiurge Studios is seeking an experienced senior producer or development director to lead production on our newest project! You will be an integral part of the project team’s leadership, working closely with the Executive Producer. Production leads are accountable for development execution, including development strategy, project planning, and risk management.

In this role, you will proactively work to identify and remove any obstacles to success. Your mission is to enable the dev team to do their best work. You have many tools in your toolbox, and know how to customize them, adapting to new and complex challenges. You are as comfortable leading from the front as you are acting as a support behind the scenes. You navigate easily between strategic and operational work, and use that skill to keep the team aligned and motivated.

At Demiurge you’ll find a stable studio with an amazing, collaborative culture and a deep respect for our players in all our games. Our commitment to sane and sustainable development is well known in the Boston game community. If you are driven by collaboration, creativity, and leading teams to do their best work, this might be the role for you!

Responsibilities:

  • Collaborate with the EP and discipline leads to define the development strategy and methodology.

  • Maintain strong connections with internal and external stakeholders, sharing progress, setting expectations, and resolving any issues that arise.

  • Build, validate, and maintain a clear development plan, including dependencies, milestones, and deliverables.

  • Proactively identify and manage project risks - in technology, timeline, staffing, and general team health.

  • Lead the team’s production staff on a day-to-day basis, ensuring they have clear goals and objectives and are leading their groups effectively.

  • Collaborate and negotiate with project leadership to evaluate trade-offs among scope, time-to-market, and quality.

  • Coordinate development efforts from the front line, focusing effort, driving for outcomes, and keeping your team motivated.

Qualifications

  • 10+ years game industry experience (or equivalent professional experience), including time as Lead Producer or Development Director.

  • Experience working in a leadership role through each phase of the game product life cycle (e.g. prototype, pre-production, production, launch, and live operations)Experience leading cohesive, creative teams ranging in size from 10 to 60 people.

  • Demonstrated ability to create aligned project roadmaps and timelines, and to adapt them to each phase of development.

  • Proficiency in driving process change under a variety of agile and fixed-time development processes.

  • Demonstrated ability to deliver high-quality products under budget, time & resource constraints.

  • History of successfully working with external stakeholders and navigating client and vendor relationships.

  • Ability to lead distributed teams, including a mix of internal developers, co-development partners, and outsourcing.

  • Excellent written and verbal communications skills, including motivation, mentoring, and conflict resolution.

  • Experience developing (and playing!) 3D action games, especially open-world RPGsBonus points for other discipline experience (engineering, art, design, etc).

About Us:

Headquartered in Boston, MA at Demiurge you will find a studio with an amazing, collaborative culture and a deep respect for art in all our games. With over 20 years of game development expertise and teams all over North America our commitment to balanced and sustainable development is well known in the game community. We also provide co-development services to larger, best-in-industry game companies. In this capacity, Demiurge has worked with some of the industry’s biggest hitters on exciting projects including Marvel Snap, 2XKO, Marvel Puzzle Quest, and Teamfight Tactics to name a few. This is an exciting time to join Demiurge as we are developing our own independent titles as well. With tons of challenges and opportunities ahead we are always looking for great talent! If you are looking for an exciting, creative, and collaborative studio come join us on Demiurge's next journey!

DEI Statement:

At Demiurge, we celebrate our differences and know that diverse perspectives empower us to build a stronger company and better games. We work hard to create an equitable, safe and accessible work environment where all Demiurgers are empowered to be themselves and do their best work regardless of race, age, gender identity, sexual orientation, religion or physical or mental ability. We thrive on self-reflection, healthy debate, and mindful listening. We respect each other's opinions and seek new ideas. We denounce hate, discrimination and racism in all forms.

What Demiurge Offers:

• Flexible work environment

• Generous PTO program including vacation days, sick days, and holidays. Earn-as-you-go plan that rolls over year to year, offering flexibility as well as the last week of December the studio closes to recharge

• A variety of medical benefits with PPO options that start on your first day of employment

• Vision and Dental benefits

• Health Savings Account (HSA) - Available if you select a High Deductible Healthcare plan

• Healthcare and Dependent Care Flexible Spending Account (HC & DC FSA)

• 401K Partial Match

• Commuter Reimbursement Program for hybrid employees

• Tuition reimbursement promoting lifelong learning

• Referral bonuses

• Bonus plan

• So. Many. Games. - Access to our huge game library!

As well as a State of the Art Boston Studio with in Office Perks:

• Free snacks and drinks!

• Demi-Lunch Tuesday - Lunch is on us!

• Game Night Food

• Ping Pong!

• Step Mania! Get your dance on!

Demiurge Studios is an equal opportunity employer, dedicated to diversity, equity and inclusion. All employment decisions are made without regard to race, color, national origin, gender identity, sexual orientation, age, religion, disability, medical condition, pregnancy, marital status, or Veteran status. Demiurge Studios also makes workplace accommodations for individuals with disabilities or special needs.

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