Remote Jobs

Demiurge Studios logo

Lead Producer

Demiurge Studios

Location
United States of America
Posted

Lead production on Demiurge's newest project by collaborating with the Executive Producer, managing risks, and leading a team to deliver high-quality games in a collaborative and creative studio environment.

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Customer Success Manager

Creatio

Location
Portugal
Posted

Customer Success Manager for SMB & Corp segment market, collaborating with teams to drive customer growth and adoption.

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Customer Success Manager

Upwork

Location
United States of America
Posted
Salary Range
80k - 125k USD

Enterprise Customer Success Manager at Upwork: drive adoption, provide expert consultation & training, build trusted relationships with Hiring Managers.

Remofirst logo

Customer Success Manager AMERICAS

Remofirst

Location
Mexico
Posted

Customer Success Manager at RemoFirst: Onboard customers, manage accounts, and provide support for global employment journey.

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Customer Success Manager- Media Buyer(Americas) (m/f/d)

Kayzen

Location
Brazil
Posted

Join Kayzen as a Customer Success Manager and drive customer satisfaction, foster long-term relationships, and contribute to the company's growth and success in the mobile demand-side platform industry.

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Customer Education Operation Associate

DevRev

Location
India
Posted

Customer Education Operation Associate at DevRev: Design & execute customer education programs, provide training & deliver certification/reward programs for SaaS customers.

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Registered Nurse - Async Clinical Experience

Circle Medical

Location
United States of America
Posted

Remote RN position at Circle Medical for triage and clinical operations, offering equity options and comprehensive benefits.

Customer Marketing, Manager -EMEA

Coursera

Location
United Kingdom
Posted

Customer Marketing Manager for EMEA region with experience in demand generation, customer advocacy, and data-driven decision-making.

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Customer Experience Quality Analyst

InDebted

Location
Philippines
Posted

Customer Experience Quality Analyst at InDebted: Ensure high-quality customer interactions in payment collection, compliance, and operational processes.

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Customer Education Specialist

AlphaSense

Location
United States of America
Posted
Salary Range
62k - 76k USD

Customer Education Specialist at AlphaSense: create user-centered content, drive data-driven approaches, and work remotely with a determined team.

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Customer Education Engineer

Postman

Location
United States of America
Posted
Salary Range
140k - 180k USD

Customer Education Engineer at Postman: design frontend changes, integrate LMS, and develop self-contained training solutions.

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Customer Success Manager - SMB

Cobalt

Location
United States of America
Posted

Customer Success Manager for SMB team at Cobalt, driving customer growth and success with C-level executives.

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Customer Service Project Manager

Binance

Location
Brunei Darussalam
Posted

Customer Service Project Manager at Binance: Manage cross-border projects, drive process improvements, and enhance customer satisfaction in a leading blockchain ecosystem.

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Scale Customer Success Manager

Coefficient

Location
United States of America
Posted
Salary Range
85k - 125k USD

Join Coefficient as a Customer Success Manager to drive product adoption and deliver exceptional value, ensuring strong retention and expansion KPIs while collaborating with cross-functional teams.

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Senior Full Stack Engineer - Card Fraud and Disputes

Mercury

Location
Canada
Posted
Salary Range
174k - 204k USD

Develop seamless experiences for customers submitting fraud and dispute claims while empowering internal teams with efficient tools at Mercury's Card Fraud and Disputes team. Collaborate cross-functionally to deliver impactful solutions using React, TypeScript, Redux, Haskell, Yesod, Persistent, and PostgreSQL.

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Senior Software Engineer in Test I

Emburse

Location
Spain
Posted

Senior Software Engineer in Test at Emburse: Collaborate on system solutions, design tests, and automate quality assurance processes.

Eventbrite, Inc. logo

Senior Manager - Sales & Customer Service Analytics

Eventbrite, Inc.

Location
United States of America
Posted

Lead a team of SQL analysts to uncover actionable insights that drive business decisions and optimize the customer experience at Eventbrite.

Quantum Metric logo

Customer Success Engineer – Spain

Quantum Metric

Location
Spain
Posted

Support clients in implementing digital strategies using Quantum Metric's platform, develop custom solutions with JavaScript, and ensure client success through technical expertise and strong communication skills.

Demiurge Studios logo

Lead Producer

Demiurge Studios

Job Summary

Demiurge Studios is seeking a Senior Producer or Development Director to lead production on their newest project. This role involves collaborating with the Executive Producer and other leads to define development strategies, maintain connections with stakeholders, build and validate development plans, manage risks, and lead the production team daily. The ideal candidate has over 10 years of experience in game industry leadership roles, including managing cohesive teams and delivering high-quality products under constraints. Demiurge offers a flexible work environment, generous PTO, comprehensive benefits, and opportunities for growth.

Skills

Risk ManagementLeadershipProject ManagementAgile developmentGame Industry Experience

Demiurge Studios is seeking an experienced senior producer or development director to lead production on our newest project! You will be an integral part of the project team’s leadership, working closely with the Executive Producer. Production leads are accountable for development execution, including development strategy, project planning, and risk management.

In this role, you will proactively work to identify and remove any obstacles to success. Your mission is to enable the dev team to do their best work. You have many tools in your toolbox, and know how to customize them, adapting to new and complex challenges. You are as comfortable leading from the front as you are acting as a support behind the scenes. You navigate easily between strategic and operational work, and use that skill to keep the team aligned and motivated.

At Demiurge you’ll find a stable studio with an amazing, collaborative culture and a deep respect for our players in all our games. Our commitment to sane and sustainable development is well known in the Boston game community. If you are driven by collaboration, creativity, and leading teams to do their best work, this might be the role for you!

Responsibilities:

  • Collaborate with the EP and discipline leads to define the development strategy and methodology.

  • Maintain strong connections with internal and external stakeholders, sharing progress, setting expectations, and resolving any issues that arise.

  • Build, validate, and maintain a clear development plan, including dependencies, milestones, and deliverables.

  • Proactively identify and manage project risks - in technology, timeline, staffing, and general team health.

  • Lead the team’s production staff on a day-to-day basis, ensuring they have clear goals and objectives and are leading their groups effectively.

  • Collaborate and negotiate with project leadership to evaluate trade-offs among scope, time-to-market, and quality.

  • Coordinate development efforts from the front line, focusing effort, driving for outcomes, and keeping your team motivated.

Qualifications

  • 10+ years game industry experience (or equivalent professional experience), including time as Lead Producer or Development Director.

  • Experience working in a leadership role through each phase of the game product life cycle (e.g. prototype, pre-production, production, launch, and live operations)Experience leading cohesive, creative teams ranging in size from 10 to 60 people.

  • Demonstrated ability to create aligned project roadmaps and timelines, and to adapt them to each phase of development.

  • Proficiency in driving process change under a variety of agile and fixed-time development processes.

  • Demonstrated ability to deliver high-quality products under budget, time & resource constraints.

  • History of successfully working with external stakeholders and navigating client and vendor relationships.

  • Ability to lead distributed teams, including a mix of internal developers, co-development partners, and outsourcing.

  • Excellent written and verbal communications skills, including motivation, mentoring, and conflict resolution.

  • Experience developing (and playing!) 3D action games, especially open-world RPGsBonus points for other discipline experience (engineering, art, design, etc).

About Us:

Headquartered in Boston, MA at Demiurge you will find a studio with an amazing, collaborative culture and a deep respect for art in all our games. With over 20 years of game development expertise and teams all over North America our commitment to balanced and sustainable development is well known in the game community. We also provide co-development services to larger, best-in-industry game companies. In this capacity, Demiurge has worked with some of the industry’s biggest hitters on exciting projects including Marvel Snap, 2XKO, Marvel Puzzle Quest, and Teamfight Tactics to name a few. This is an exciting time to join Demiurge as we are developing our own independent titles as well. With tons of challenges and opportunities ahead we are always looking for great talent! If you are looking for an exciting, creative, and collaborative studio come join us on Demiurge's next journey!

DEI Statement:

At Demiurge, we celebrate our differences and know that diverse perspectives empower us to build a stronger company and better games. We work hard to create an equitable, safe and accessible work environment where all Demiurgers are empowered to be themselves and do their best work regardless of race, age, gender identity, sexual orientation, religion or physical or mental ability. We thrive on self-reflection, healthy debate, and mindful listening. We respect each other's opinions and seek new ideas. We denounce hate, discrimination and racism in all forms.

What Demiurge Offers:

• Flexible work environment

• Generous PTO program including vacation days, sick days, and holidays. Earn-as-you-go plan that rolls over year to year, offering flexibility as well as the last week of December the studio closes to recharge

• A variety of medical benefits with PPO options that start on your first day of employment

• Vision and Dental benefits

• Health Savings Account (HSA) - Available if you select a High Deductible Healthcare plan

• Healthcare and Dependent Care Flexible Spending Account (HC & DC FSA)

• 401K Partial Match

• Commuter Reimbursement Program for hybrid employees

• Tuition reimbursement promoting lifelong learning

• Referral bonuses

• Bonus plan

• So. Many. Games. - Access to our huge game library!

As well as a State of the Art Boston Studio with in Office Perks:

• Free snacks and drinks!

• Demi-Lunch Tuesday - Lunch is on us!

• Game Night Food

• Ping Pong!

• Step Mania! Get your dance on!

Demiurge Studios is an equal opportunity employer, dedicated to diversity, equity and inclusion. All employment decisions are made without regard to race, color, national origin, gender identity, sexual orientation, age, religion, disability, medical condition, pregnancy, marital status, or Veteran status. Demiurge Studios also makes workplace accommodations for individuals with disabilities or special needs.

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