Remote Jobs

Demiurge Studios logo

Lead Producer

Demiurge Studios

Location
United States of America
Posted

Lead production on Demiurge's newest project by collaborating with the Executive Producer, managing risks, and leading a team to deliver high-quality games in a collaborative and creative studio environment.

Orum logo

Enterprise Customer Success Manager

Orum

Location
Canada
Posted

Enterprise Customer Success Manager at Orum: drive customer success, design plans, and deliver value through Orum's platform.

Creatio logo

Enterprise Customer Success Manager

Creatio

Location
Poland
Posted

Enterprise Customer Success Manager - Remote, B2B account management & project management experience required

NavVis logo

Enterprise Customer Success Manager

NavVis

Location
United States of America
Posted

NavVis seeks Customer Success professional to drive success for top enterprise clients, increasing product adoption through awareness and enablement, and creating value through use-case adoption and consultation.

Restaurant365 logo

Associate Enterprise Customer Success Manager

Restaurant365

Location
United States of America
Posted
Salary Range
75k - 90k USD

Join Restaurant365 as an Associate Enterprise Customer Success Manager to drive customer success through strategic partnerships, ensuring high adoption and satisfaction. Collaborate with cross-functional teams to deliver exceptional service and support for our enterprise clients.

Horizons logo

Customer Success Manager EMEA

Horizons

Location
South Africa
Posted

Customer Success Manager EMEAR at Horizons: drive revenue growth, ensure customer satisfaction, and build strong relationships with customers in the HR tech space.

Semperis logo

Customer Success Manager, EMEA

Semperis

Location
France
Posted

Customer Success Manager - French speaking required for a leading Cybersecurity company

Remofirst logo

Customer Success Manager EMEA

Remofirst

Location
Spain
Posted

Customer Success Manager at RemoFirst: advise customers on global employment, manage onboarding, and build long-lasting relationships.

Consensys logo

Senior Mobile Engineer - MetaMask

Consensys

Location
United States of America
Posted

Mobile developer for Consensys, supporting Android & iOS platform development, collaboration with design & QA teams, and advancing web3 technologies.

Smartcar logo

Senior Director of Customer Success

Smartcar

Location
United States of America
Posted
Salary Range
160k - 270k USD

Lead Customer Success at Smartcar, driving customer retention and growth by managing Account Management and Solutions Architecture teams. Utilize customer success metrics to inform decisions and foster a culture of excellence.

Ueni Ltd logo

Customer Support Agent - Multichannel

Ueni Ltd

Location
Argentina
Posted

Provide top-notch customer support to small businesses using UENI's tools, ensuring their success through effective communication and problem-solving. Collaborate with a remote team to improve services and achieve business goals.

Vercel logo

Senior Manager - Customer Success Engineering

Vercel

Location
Germany
Posted

Lead the Customer Success Engineering team at Vercel to deliver exceptional customer experiences. Drive team performance, implement solutions, mentor staff, and ensure efficient processes for scaling support without linear growth.

Muck Rack logo

Senior Customer Success Manager, Mid-Market

Muck Rack

Location
United States of America
Posted
Salary Range
85k - 105k USD

Drive customer growth and renewals in Muck Rack's mid-market segment by managing customer success, overseeing lifecycle, and negotiating contracts. Requires experience in B2B SaaS Customer Success or Account Management.

RapidAI logo

Solution Test and Automation Engineer

RapidAI

Location
India
Posted

Automation Engineer for iOS, Android & web applications with expertise in automation frameworks, testing integration & performance optimization

Vercel logo

Senior Customer Success Operations Manager

Vercel

Location
United States of America
Posted
Salary Range
140k - 190k USD

Manage customer success operations at Vercel, collaborate with leadership, improve processes, and support GTM strategies to enhance customer retention and expansion.

Demiurge Studios logo

Lead Producer

Demiurge Studios

Job Summary

Demiurge Studios is seeking a Senior Producer or Development Director to lead production on their newest project. This role involves collaborating with the Executive Producer and other leads to define development strategies, maintain connections with stakeholders, build and validate development plans, manage risks, and lead the production team daily. The ideal candidate has over 10 years of experience in game industry leadership roles, including managing cohesive teams and delivering high-quality products under constraints. Demiurge offers a flexible work environment, generous PTO, comprehensive benefits, and opportunities for growth.

Skills

Risk ManagementLeadershipProject ManagementAgile developmentGame Industry Experience

Demiurge Studios is seeking an experienced senior producer or development director to lead production on our newest project! You will be an integral part of the project team’s leadership, working closely with the Executive Producer. Production leads are accountable for development execution, including development strategy, project planning, and risk management.

In this role, you will proactively work to identify and remove any obstacles to success. Your mission is to enable the dev team to do their best work. You have many tools in your toolbox, and know how to customize them, adapting to new and complex challenges. You are as comfortable leading from the front as you are acting as a support behind the scenes. You navigate easily between strategic and operational work, and use that skill to keep the team aligned and motivated.

At Demiurge you’ll find a stable studio with an amazing, collaborative culture and a deep respect for our players in all our games. Our commitment to sane and sustainable development is well known in the Boston game community. If you are driven by collaboration, creativity, and leading teams to do their best work, this might be the role for you!

Responsibilities:

  • Collaborate with the EP and discipline leads to define the development strategy and methodology.

  • Maintain strong connections with internal and external stakeholders, sharing progress, setting expectations, and resolving any issues that arise.

  • Build, validate, and maintain a clear development plan, including dependencies, milestones, and deliverables.

  • Proactively identify and manage project risks - in technology, timeline, staffing, and general team health.

  • Lead the team’s production staff on a day-to-day basis, ensuring they have clear goals and objectives and are leading their groups effectively.

  • Collaborate and negotiate with project leadership to evaluate trade-offs among scope, time-to-market, and quality.

  • Coordinate development efforts from the front line, focusing effort, driving for outcomes, and keeping your team motivated.

Qualifications

  • 10+ years game industry experience (or equivalent professional experience), including time as Lead Producer or Development Director.

  • Experience working in a leadership role through each phase of the game product life cycle (e.g. prototype, pre-production, production, launch, and live operations)Experience leading cohesive, creative teams ranging in size from 10 to 60 people.

  • Demonstrated ability to create aligned project roadmaps and timelines, and to adapt them to each phase of development.

  • Proficiency in driving process change under a variety of agile and fixed-time development processes.

  • Demonstrated ability to deliver high-quality products under budget, time & resource constraints.

  • History of successfully working with external stakeholders and navigating client and vendor relationships.

  • Ability to lead distributed teams, including a mix of internal developers, co-development partners, and outsourcing.

  • Excellent written and verbal communications skills, including motivation, mentoring, and conflict resolution.

  • Experience developing (and playing!) 3D action games, especially open-world RPGsBonus points for other discipline experience (engineering, art, design, etc).

About Us:

Headquartered in Boston, MA at Demiurge you will find a studio with an amazing, collaborative culture and a deep respect for art in all our games. With over 20 years of game development expertise and teams all over North America our commitment to balanced and sustainable development is well known in the game community. We also provide co-development services to larger, best-in-industry game companies. In this capacity, Demiurge has worked with some of the industry’s biggest hitters on exciting projects including Marvel Snap, 2XKO, Marvel Puzzle Quest, and Teamfight Tactics to name a few. This is an exciting time to join Demiurge as we are developing our own independent titles as well. With tons of challenges and opportunities ahead we are always looking for great talent! If you are looking for an exciting, creative, and collaborative studio come join us on Demiurge's next journey!

DEI Statement:

At Demiurge, we celebrate our differences and know that diverse perspectives empower us to build a stronger company and better games. We work hard to create an equitable, safe and accessible work environment where all Demiurgers are empowered to be themselves and do their best work regardless of race, age, gender identity, sexual orientation, religion or physical or mental ability. We thrive on self-reflection, healthy debate, and mindful listening. We respect each other's opinions and seek new ideas. We denounce hate, discrimination and racism in all forms.

What Demiurge Offers:

• Flexible work environment

• Generous PTO program including vacation days, sick days, and holidays. Earn-as-you-go plan that rolls over year to year, offering flexibility as well as the last week of December the studio closes to recharge

• A variety of medical benefits with PPO options that start on your first day of employment

• Vision and Dental benefits

• Health Savings Account (HSA) - Available if you select a High Deductible Healthcare plan

• Healthcare and Dependent Care Flexible Spending Account (HC & DC FSA)

• 401K Partial Match

• Commuter Reimbursement Program for hybrid employees

• Tuition reimbursement promoting lifelong learning

• Referral bonuses

• Bonus plan

• So. Many. Games. - Access to our huge game library!

As well as a State of the Art Boston Studio with in Office Perks:

• Free snacks and drinks!

• Demi-Lunch Tuesday - Lunch is on us!

• Game Night Food

• Ping Pong!

• Step Mania! Get your dance on!

Demiurge Studios is an equal opportunity employer, dedicated to diversity, equity and inclusion. All employment decisions are made without regard to race, color, national origin, gender identity, sexual orientation, age, religion, disability, medical condition, pregnancy, marital status, or Veteran status. Demiurge Studios also makes workplace accommodations for individuals with disabilities or special needs.

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