Lead ServiceNow Developer

Job Description:

The SWIFT program is designed to support the integration, customization, and development of ICE applications and systems across various platforms. It aims to accelerate service delivery, leverage industry and government best practices, improve code quality, reduce administrative overhead, and enhance customer service. This specific task order is supporting HR.  The scope of work includes rebuilding the performance management system. 

Description of Duties/Responsibilities

• The Lead ServiceNow Developer will play a pivotal, technical-leadership role in successfully deploying ServiceNow solutions for our clients. This role will be responsible for configuring, customizing, and implementing ServiceNow applications to meet specific business requirements. Technical expertise and attention to detail are critical to the success of our projects and the satisfaction of our clients. 

Required Skills

• Active government clearance

• US Citizenship is required (required by the federal government for this position).

• ServiceNow Certified System Administrator

• Ability to work in a fast paced environment

• Proficiency in App Engine

• Strong experience with Portal

• Must be able to obtain a DHS Public Trust clearance.

• MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

• Strong leadership and team management skills

• Exceptional problem-solving and critical thinking abilities

• Experience leading teams and the ability to identify issues and determine solutions without impacts to the system

• Experience in an Agile environment

• Strong verbal and written communication skills

• Ability to interface and explain technical concepts to technical and non-technical audiences

• Experience in integrations

• Excellent communication, presentation, and stakeholder management skills

• In-depth understanding of ServiceNow best practices and industry trends

• Experience building HR systems

• Vast experience in ServiceNow development and architecture.

• Proficiency in scripting languages (JavaScript, GlideScript) and other relevant languages

• Ability to design and lead complex integrations and workflows.

• Understanding of system architecture and design principles.

Nice to Have Skills:

• ServiceNow certifications a plus 

• Agile certifications a plus    

Education and Experience:

• Bachelor's Degree in IT or related discipline preferred

• Minimum 9 years experience in ServiceNow

Travel Requirement:

• none

Clearance Requirement:

• Ability to obtain a Public Trust

Salary Range:

$125k - $135k 

Dynamo is a full lifecycle digital transformation company providing best-in-class technology and mission support services to our clients. An SBA 8(a) Program participant, Dynamo maintains SBA 8(a) Mentor-Protégé Program Joint Ventures, providing us significant scale and further deepening our capabilities. Dynamo’s mission is to lead the digital transformation industry and provide best-in-class solutions for our clients with a truly human touch. ​

We leverage industry leading practices to empower our clients, ultimately providing them with the necessary tools, knowledge, and information required to successfully achieve their strategic goals, while optimizing their operations. ​

Through our partnerships, boldness, and authenticity, Dynamo goes against the grain of a traditional government contracting company by providing top-caliber team members, delivering quality results, and always exceeding expectations.

Dynamo Technologies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.