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Lead ServiceNow Developer
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Job Location
Job Summary
The SWIFT program supports the integration and development of ICE applications across various platforms. The Lead ServiceNow Developer will configure, customize, and implement ServiceNow solutions for clients, leveraging technical expertise and attention to detail. This role requires a strong understanding of ServiceNow best practices, industry trends, and system architecture. With experience in Agile environments and integrations, the ideal candidate will lead complex projects, communicate effectively with stakeholders, and obtain necessary clearances. The position offers a competitive salary range and opportunities for growth within Dynamo Technologies, an SBA 8(a) Program participant. As a federal contract role, it is essential to reside in the United States and work exclusively within the country.
Job Description:
The SWIFT program is designed to support the integration, customization, and development of ICE applications and systems across various platforms. It aims to accelerate service delivery, leverage industry and government best practices, improve code quality, reduce administrative overhead, and enhance customer service. This specific task order is supporting HR. The scope of work includes rebuilding the performance management system.
Description of Duties/Responsibilities
The Lead ServiceNow Developer will play a pivotal, technical-leadership role in successfully deploying ServiceNow solutions for our clients. This role will be responsible for configuring, customizing, and implementing ServiceNow applications to meet specific business requirements. Technical expertise and attention to detail are critical to the success of our projects and the satisfaction of our clients.
Required Skills
Active government clearance
US Citizenship is required (required by the federal government for this position).
ServiceNow Certified System Administrator
Ability to work in a fast paced environment
Proficiency in App Engine
Strong experience with Portal
Must be able to obtain a DHS Public Trust clearance.
MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.
Strong leadership and team management skills
Exceptional problem-solving and critical thinking abilities
Experience leading teams and the ability to identify issues and determine solutions without impacts to the system
Experience in an Agile environment
Strong verbal and written communication skills
Ability to interface and explain technical concepts to technical and non-technical audiences
Experience in integrations
Excellent communication, presentation, and stakeholder management skills
In-depth understanding of ServiceNow best practices and industry trends
Experience building HR systems
Vast experience in ServiceNow development and architecture.
Proficiency in scripting languages (JavaScript, GlideScript) and other relevant languages
Ability to design and lead complex integrations and workflows.
Understanding of system architecture and design principles.
Nice to Have Skills:
ServiceNow certifications a plus
Agile certifications a plus
Education and Experience:
Bachelor's Degree in IT or related discipline preferred
Minimum 9 years experience in ServiceNow
Travel Requirement:
none
Clearance Requirement:
Ability to obtain a Public Trust
Salary Range:
$125k - $135k
Dynamo is a full lifecycle digital transformation company providing best-in-class technology and mission support services to our clients. An SBA 8(a) Program participant, Dynamo maintains SBA 8(a) Mentor-Protégé Program Joint Ventures, providing us significant scale and further deepening our capabilities. Dynamo’s mission is to lead the digital transformation industry and provide best-in-class solutions for our clients with a truly human touch.
We leverage industry leading practices to empower our clients, ultimately providing them with the necessary tools, knowledge, and information required to successfully achieve their strategic goals, while optimizing their operations.
Through our partnerships, boldness, and authenticity, Dynamo goes against the grain of a traditional government contracting company by providing top-caliber team members, delivering quality results, and always exceeding expectations.
Dynamo Technologies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
