Remote Jobs

Netomi logo

Lead UX Designer

Netomi

Location
India
Posted

UX Designer for AI-first customer service platform, leading design initiatives & collaborating with teams to deliver high-quality customer experiences.

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Sr. Manager - Social Media

hims & hers

Location
United States of America
Posted
Salary Range
110k - 135k USD

Senior Social Media Manager for Hers, managing content planning, creation, curation, and fan communication across multiple platforms.

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Engagement Marketing Manager

LearnLux

Location
United States of America
Posted
Salary Range
110k - 150k USD

Member Marketing Manager at LearnLux: drive member engagement & adoption for workplace financial wellbeing platform

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Sr. Systems Manager - NetSuite Administrator

hims & hers

Location
United States of America
Posted
Salary Range
165k - 195k USD

NetSuite Administrator & System Manager for Hims & Hers, configuring modules, managing integrations, and ensuring SOX compliance.

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Strategic Account Manager

Acceldata

Location
United States of America
Posted

Drive revenue growth as a Strategic Account Manager at Acceldata by managing key accounts and closing deals with Fortune 500 companies. Utilize your experience in enterprise software sales to build relationships and deliver exceptional customer experiences while leveraging tools like Salesforce for success.

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Engineering Manager - iOS

Goodnotes

Location
Brunei Darussalam
Posted

Technical leadership role leading distributed team across Europe & Asia, delivering high-quality features in Goodnotes 6, with flexible remote work options and equity in a fast-growing company.

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NetSuite Engineer

Canonical

Location
Cameroon
Posted

Business Systems Engineer with NetSuite experience for Canonical in EMEA region

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Spanish Rater - United States

Telus Digital

Location
Brazil
Posted
Salary Range
29k - 29k USD

Evaluate and enhance the quality of search results by analyzing content relevance and language appropriateness using your smartphone and PC. Improve major search engine quality with your skills in English and Spanish while enjoying remote flexibility and mental health support benefits.

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Product Manager IV

Kueski

Location
Mexico
Posted
Salary Range
150k - 250k USD

Lead the development and lifecycle of Kueski's products as a Product Manager IV, driving innovation and growth in the BNPL sector.

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Category Manager

Nivoda

Location
Anywhere in the world
Posted

Lead and grow a critical category in our B2B diamond marketplace by managing P&L, building supplier relationships, and executing merchandising strategies that drive business success.

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Senior Front-End Engineer

CloudWalk

Location
Brazil
Posted
Salary Range
150k - 250k USD

Lead front-end development at CloudWalk, mentoring teams and implementing modern tools like React.js and Next.js while leveraging AI-powered tools for enhanced productivity.

Horizons logo

Senior Front-End Engineer

Horizons

Location
Croatia
Posted

Senior Front-End Engineer at Horizons: Improve user experience, modularize code, and lead the redesign of Horizons main front-end application.

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Manager, Account Management

UpGuard

Location
United States of America
Posted
Salary Range
120k - 135k USD

Manager of Account Management at UpGuard, driving revenue retention and expansion for high-touch customers

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Sales Manager - Account Management

Hostaway

Posted

Lead sales strategies, coach teams, and drive revenue growth at Hostaway, a SaaS startup in the vacation rental industry. Enjoy remote work, equity, and professional development opportunities.

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Senior Product Manager

CaptivateIQ

Location
British Virgin Islands
Posted
Salary Range
164k - 216k USD

Lead the creation of a new product at CaptivateIQ, working with cross-functional teams to develop and launch innovative solutions that meet customer needs. Collaborate with design partners and stakeholders to refine strategies and ensure successful go-to-market execution.

Netomi logo

Lead UX Designer

Netomi

Job Location

Job Summary

Netomi is an AI-first customer service platform that enables companies to deliver high-quality customer experiences while reducing costs. As a UX Designer, you will shape the design direction for cutting-edge AI-centric features, create user research, and translate it into sitemaps, wireframes, and prototypes. You will work closely with Product, Engineering, and Customer Success teams to build a leading-edge experience for customers. With 7+ years of relevant experience in UX design and B2B SaaS products, you will lead design initiatives, make strategic decisions, and collaborate with stakeholders to create intuitive user experiences. Netomi offers flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company.

Netomi is an AI-first customer service platform that enables companies to deliver the highest quality customer experiences while significantly reducing cost. Netomi's Relationship Operating System automatically resolves up to 80% of routine customer service inquiries, decreasing resolution time, and increasing customer satisfaction and support quality. The patented, no-code platform works across messaging, chat, email and voice, and understands 100+ languages. Netomi is based in San Francisco and has offices in New York and India.

Want to have a direct impact in solving the top challenges businesses face today? Join us!

You will be responsible for shaping the design direction for cutting edge AI centric features, creating and conducting user research, interviews and surveys, and translating them into sitemaps, wireframes and prototypes that will be used by our Engineering team to build a world class product.

You will make an impact on the overall design and functionality of the Netomi platform and iterate upon it to ensure a great user experience. You will work closely with Product, Engineering and Customer Success teams to help build a leading-edge experience for our customers. 

Responsibilities:

    • Lead design initiatives by researching, conceiving, wire-framing, sketching, prototyping, and mocking up user experiences for our platform.
    • Make strategic design and user-experience decisions related to existing and new functions and features based on hands-on user research, or by designing options for an A/B test.
    • Work closely with product managers to understand requirements and develop high level and detailed storyboards, mockups and prototypes, to effectively communicate interaction, design, product and user goals.
    • Translate concepts into wireframes and high quality design deliverables  to be used by the engineering team to build products.
    • Work closely with developers to address design implementation challenges.
    • Identify design problems and devise elegant solutions with a user-centered design approach.
    • Rapidly test and iterate your designs.
    • Collaborate with other team members and stakeholders.
    • Take smart risks and champion new ideas that lead to intuitive user experiences.
    • Act as a UX mentor and guide to our current and future UX designers.
    • Document findings, improvements and processes, as needed.

Requirements:

    • Overall 7+ years of relevant experience working as a UX designer, and 4+ Experience in B2B SaaS products/platforms, and complex enterprise platforms.
    • Hands on and proficient in interaction design, user testing, and user research techniques – using research and data to drive high-value product decisions.
    • With strong attention to detail, you are data-driven and use quantitative as well as qualitative data sources to inform your design decisions.
    • Ability to collaborate and communicate effectively with product managers and engineers.
    • Clear communication skills and an ability to tell compelling stories and articulate the rationale behind your design decisions.
    • Strong command of the English language, both written and oral. with the ability to write copy as required.
    • Strong sketching skills and can move seamlessly from low-fidelity whiteboard scribbles and paper sketches to high-fidelity mockups and prototypes.
    • Intimately familiar with the latest user-centred design trends and methodologies, setting up and working with design systems.
    • An expert with Figma and/or Sketch and Sketch-related tools (Abstract, Zeplin, InVision), Photoshop, Illustrator, and various other tools.
    • Planning and integrating concepts into a broad range of visual planning/ 
    • Presentational/ business tools – Miro, Microsoft Office, Google Workspace, etc.
    • Experience with UX project planning tools such as Jira, Trello, and Monday.
    • Working knowledge of HTML, CSS, Javascript, JQuery and other front-end markup languages.
    • A diverse digital portfolio that shows just how good you are with interaction design, user experience, typography, colours, layouts and images.
    • Design Degree (Visual communication, Graphic Design, Interaction Design or Human-Computer Interaction or equivalent experience/strong portfolio.

Additional Awesomeness:

    • Experience working with multiple design and/or development teams in different time zones
    • UI experience in building, uplifting and/or maintaining a design library of components, demonstrating a strong understanding of patterns and pixel-perfect consistency.