Lead UX Designer
Netomi
- Location
- India
- Posted
UX Designer for AI-first customer service platform, leading design initiatives & collaborating with teams to deliver high-quality customer experiences.
Remote Jobs
Content Manager, Sales Enablement - India
JumpCloud
- Location
- India
- Posted
Sales Enablement Content Manager at JumpCloud: Develop and implement comprehensive content strategy for sales organization
Senior Manager - Global Scaled AM
Coursera
- Location
- Canada
- Posted
Senior Manager of Account Management - Scaled role leading NAMER and LATAM teams, managing customer engagement and outcomes, and developing go-to-market strategy.
Technical Support Expert 2 - Email
Twilio
- Location
- Colombia
- Posted
Technical Support Expert 2 for Email platform at Twilio, providing world-class support and resolving complex issues in a remote-first work environment.
Principal Product Manager - Infrastructure
Gusto, Inc.
- Location
- Canada
- Posted
- Salary Range
- 181k - 262k USD
High-autonomy Product Manager for small businesses and employees at Gusto
Customer Success Manager- Media Buying (m/f/d)
Kayzen
- Location
- Croatia
- Posted
Customer Success Manager at Kayzen, driving customer satisfaction and growth
Social Media & Content Creator Consultant
Mercy For Animals
- Location
- India
- Posted
Social Media Coordinator & Content Creator Consultant job at Mercy For Animals India
Sales Account Director, Enterprise
StackAdapt
- Location
- United Kingdom
- Posted
Sales Account Director, Enterprise - Join StackAdapt as a Sales Account Director and drive revenue growth with top holding company agencies and brands.
AI Ads Dutch Reviewer (Suriname)
Welocalize
- Location
- Suriname
- Posted
Dutch Advertising Reviewer - Evaluate online ads in Dutch, assess relevance & effectiveness, provide feedback for improvement.
Staff Editor - Daily Desk
The Athletic Media Company
- Location
- United States of America
- Posted
- Salary Range
- 67k - 70k USD
Join The Athletic as a staff editor to work on breaking news and sports coverage. Edit and write stories, collaborate with reporters, and leverage your knowledge of sports and digital platforms. Enjoy remote flexibility and a robust benefits package.
iOS Software Engineer
Presto
- Location
- Korea (South)
- Posted
iOS Software Engineer at Flipster: Develop Apple platform software, collaborate remotely, and build high-performance trading apps.
Senior iOS Engineer
Goodnotes
- Location
- Malaysia
- Posted
Lead engineer at Goodnotes, building scalable solutions with Swift, SwiftUI, and React.
Senior iOS Engineer
Avara
- Location
- United States of America
- Posted
- Salary Range
- 150k - 250k USD
Lead iOS SDK development for Avara's blockchain products, focusing on fintech and crypto applications. Collaborate with a global team to build impactful solutions in the crypto space.
Account Director, NYC
StackAdapt
- Location
- United States of America
- Posted
Account Director at StackAdapt: grow existing business, close new revenue deals, manage client relations & present campaign strategies.
Senior Customer Marketing Manager
Emburse
- Location
- United States of America
- Posted
- Salary Range
- 100k - 110k USD
Customer Marketing Manager job: Develop digital marketing campaigns for Emburse customers, drive engagement & conversions, and collaborate with sales & customer success teams.
General Manager - Casual Games
Voodoo
- Location
- France
- Posted
Lead the development of successful mobile games at Voodoo, focusing on improving processes, managing teams, and enhancing game metrics in a dynamic environment.
Ad Ops Account Manager
Teikametrics
- Location
- India
- Posted
Optimize advertiser accounts on Amazon & Walmart with Teikametrics, collaborate with internal teams & drive customer success
Staff Community Partnership Manager
- Location
- Canada
- Posted
- Salary Range
- 120k - 180k USD
Lead and manage Reddit's largest communities by developing strategies that empower moderators and strengthen community partnerships. Utilize program management skills and data analysis to drive impactful initiatives and build strong relationships with key stakeholders.
Communications Manager
Zepz
- Location
- United Kingdom
- Posted
Communications Specialist needed for fintech company with strong business acumen and writing skills
Portuguese (pt-BR) Multimedia Content Reviewer
Welocalize
- Location
- United States of America
- Posted
Multimedia Content Reviewer - Write and review linguistic content for multimedia platforms in Portuguese, ensuring accuracy and relevance for global clients.
Lead UX Designer
Netomi
Job Location
Job Summary
Netomi is an AI-first customer service platform that enables companies to deliver high-quality customer experiences while reducing costs. As a UX Designer, you will shape the design direction for cutting-edge AI-centric features, create user research, and translate it into sitemaps, wireframes, and prototypes. You will work closely with Product, Engineering, and Customer Success teams to build a leading-edge experience for customers. With 7+ years of relevant experience in UX design and B2B SaaS products, you will lead design initiatives, make strategic decisions, and collaborate with stakeholders to create intuitive user experiences. Netomi offers flexible remote work options, $4,000/year travel stipends, and equity in a fast-growing company.
Netomi is an AI-first customer service platform that enables companies to deliver the highest quality customer experiences while significantly reducing cost. Netomi's Relationship Operating System automatically resolves up to 80% of routine customer service inquiries, decreasing resolution time, and increasing customer satisfaction and support quality. The patented, no-code platform works across messaging, chat, email and voice, and understands 100+ languages. Netomi is based in San Francisco and has offices in New York and India.
Want to have a direct impact in solving the top challenges businesses face today? Join us!
You will be responsible for shaping the design direction for cutting edge AI centric features, creating and conducting user research, interviews and surveys, and translating them into sitemaps, wireframes and prototypes that will be used by our Engineering team to build a world class product.
You will make an impact on the overall design and functionality of the Netomi platform and iterate upon it to ensure a great user experience. You will work closely with Product, Engineering and Customer Success teams to help build a leading-edge experience for our customers.
Responsibilities:
- Lead design initiatives by researching, conceiving, wire-framing, sketching, prototyping, and mocking up user experiences for our platform.
- Make strategic design and user-experience decisions related to existing and new functions and features based on hands-on user research, or by designing options for an A/B test.
- Work closely with product managers to understand requirements and develop high level and detailed storyboards, mockups and prototypes, to effectively communicate interaction, design, product and user goals.
- Translate concepts into wireframes and high quality design deliverables to be used by the engineering team to build products.
- Work closely with developers to address design implementation challenges.
- Identify design problems and devise elegant solutions with a user-centered design approach.
- Rapidly test and iterate your designs.
- Collaborate with other team members and stakeholders.
- Take smart risks and champion new ideas that lead to intuitive user experiences.
- Act as a UX mentor and guide to our current and future UX designers.
- Document findings, improvements and processes, as needed.
Requirements:
- Overall 7+ years of relevant experience working as a UX designer, and 4+ Experience in B2B SaaS products/platforms, and complex enterprise platforms.
- Hands on and proficient in interaction design, user testing, and user research techniques – using research and data to drive high-value product decisions.
- With strong attention to detail, you are data-driven and use quantitative as well as qualitative data sources to inform your design decisions.
- Ability to collaborate and communicate effectively with product managers and engineers.
- Clear communication skills and an ability to tell compelling stories and articulate the rationale behind your design decisions.
- Strong command of the English language, both written and oral. with the ability to write copy as required.
- Strong sketching skills and can move seamlessly from low-fidelity whiteboard scribbles and paper sketches to high-fidelity mockups and prototypes.
- Intimately familiar with the latest user-centred design trends and methodologies, setting up and working with design systems.
- An expert with Figma and/or Sketch and Sketch-related tools (Abstract, Zeplin, InVision), Photoshop, Illustrator, and various other tools.
- Planning and integrating concepts into a broad range of visual planning/
- Presentational/ business tools – Miro, Microsoft Office, Google Workspace, etc.
- Experience with UX project planning tools such as Jira, Trello, and Monday.
- Working knowledge of HTML, CSS, Javascript, JQuery and other front-end markup languages.
- A diverse digital portfolio that shows just how good you are with interaction design, user experience, typography, colours, layouts and images.
- Design Degree (Visual communication, Graphic Design, Interaction Design or Human-Computer Interaction or equivalent experience/strong portfolio.
Additional Awesomeness:
- Experience working with multiple design and/or development teams in different time zones
- UI experience in building, uplifting and/or maintaining a design library of components, demonstrating a strong understanding of patterns and pixel-perfect consistency.
