Manager, Enterprise Client Services
StackAdapt
- Location
- United States of America
- Posted
Manage Enterprise Client Services team, lead account managers, and drive business growth with extensive media experience and programmatic knowledge.
Remote Jobs
Staff Community Partnership Manager
- Location
- Canada
- Posted
- Salary Range
- 120k - 180k USD
Lead and manage Reddit's largest communities by developing strategies that empower moderators and strengthen community partnerships. Utilize program management skills and data analysis to drive impactful initiatives and build strong relationships with key stakeholders.
Sr Marketing Manager, Apparel (Shapermint - Truekind)
Trafilea
- Location
- Argentina
- Posted
Senior Marketing Manager at Trafilea: Lead end-to-end marketing strategies for Shapermint and Truekind brands, focusing on brand perception and recognition.
Lead KOL Manager
Seedify
- Location
- Croatia
- Posted
Lead KOL Manager for crypto & gaming influencers, managing campaigns & collaborating with cross-functional teams.
Lead KOL Manager
Seedify
- Location
- Croatia
- Posted
Lead KOL Manager for crypto & gaming influencers, managing campaigns and collaborating with cross-functional teams.
Lead KOL Manager
Seedify
- Location
- Croatia
- Posted
Lead KOL Manager for crypto and gaming influencers with experience in web3 marketing and campaign execution.
Senior Partner Manager
Signifyd
- Posted
- Salary Range
- 118k - 145k USD
Develop strategic partnerships with top ecommerce platforms and financial institutions as Senior Channel Manager at Signifyd. Drive revenue growth through joint business plans, stakeholder engagement, and technical selling expertise.
AI/ML Product Manager
Welocalize
- Location
- Argentina
- Posted
Product Manager for AIML Engineering organization, coordinating efforts between globally distributed teams, defining product requirements, and managing the product backlog.
Renewals Manager
COMPLY
- Location
- United States of America
- Posted
- Salary Range
- 55k - 60k USD
Renewal Manager at COMPLY: Support contract renewal process, collaborate with cross-functional teams, and drive client retention and growth.
Manager - Quality Engineering
Nextech
- Location
- United States of America
- Posted
Lead quality engineering team at Nextech, implementing test automation and best practices for high-quality features.
Content Manager, LATAM
Airalo
- Location
- Colombia
- Posted
Content Manager LATAM at Airalo: Develop and monitor content channels using analytic tracking tools, create compelling content for various platforms, and optimize content according to SEO best practices.
Senior Product Marketing Manager
Modern Health
- Location
- United States of America
- Posted
- Salary Range
- 113k - 166k USD
Lead Modern Health's product marketing efforts to improve mental health outcomes by developing strategies, campaigns, and cross-functional collaborations that drive customer engagement and business growth. Utilize deep market understanding and storytelling abilities to position our solutions effectively in the market.
Senior Product Marketing Manager
Alma
- Location
- United States of America
- Posted
- Salary Range
- 145k - 175k USD
Lead product marketing strategies for Alma's platform, driving provider engagement and client matches through effective campaigns and cross-functional collaboration. Shape the future of mental healthcare with a focus on data-driven decisions and team leadership.
Senior Product Marketing Manager
Twilio
- Location
- Canada
- Posted
- Salary Range
- 118k - 148k cad
Senior Product Marketing Manager at Twilio.org - drive social impact marketing efforts, create compelling content & value propositions, and represent Twilio.org globally.
Senior Manager - Product Marketing
Postscript
- Location
- United States of America
- Posted
Senior Manager of Product Marketing for Core SMS Product and Platform
Senior Contracts Manager
Signifyd
- Location
- United States of America
- Posted
Senior Contracts Manager at Signifyd: negotiate merchant & vendor agreements, manage systems & processes, advise on risk & issues.
Localization Manager
Figma
- Location
- United States of America
- Posted
- Salary Range
- 122k - 238k USD
Localization Manager at Figma: Develop scalable end-to-end localization frameworks for multiple products across diverse content types.
Manager - Privacy Program
Wealthsimple
- Location
- Canada
- Posted
Lead Wealthsimple's Privacy Program by ensuring compliance with Canadian laws, managing projects, collaborating on products, and conducting PIAs to protect user data effectively.
Sales Manager, Mid-Market
Muck Rack
- Location
- United States of America
- Posted
Sales Manager for Muck Rack's Mid-Market segment, managing a team of 7 salespeople, driving business growth sustainably, with SaaS sales expertise and proficiency in tools like Salesforce, Gong, and Outreach.
Manager, Mid-Market Sales
Figma
- Location
- United States of America
- Posted
- Salary Range
- 116k - 144k USD
Lead Figma's Mid-Market Sales team to grow the Enterprise product by consulting with customers, fostering relationships, and driving revenue. Utilize your experience in SaaS sales and management to shape sales processes and mentor team members.
Manager, Enterprise Client Services
StackAdapt
Job Location
Job Summary
StackAdapt is hiring a Manager, Enterprise Client Services. The role involves leading a team of Account Managers, planning and scaling business growth, tracking revenue targets, coaching team members, and providing client support. The ideal candidate has extensive media experience, programmatic knowledge, and 3+ years of experience managing teams. They should be proactive, creative problem-solvers with excellent communication skills. StackAdapt offers a competitive salary, commission structure, and benefits package. The company is a Remote First organization prioritizing East Coast USA candidates for this role.
StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.
StackAdapt is hiring a Manager of Client Services (MCS) for the Enterprise revenue organization. Reporting to the Director of Enterprise Client Services, the Manager of Enterprise Client Services will lead a world-class team of Account Managers, with the goal of upholding our reputation of delivering industry-leading customer service. Additionally, this role will allow you to use your RTB/Programmatic media buying experience to optimize campaigns, drive increased investment, and come up with unique solutions that ensure client satisfaction.
StackAdapt is a Remote First company. We are prioritizing candidates on the East coast, USA for this role.
What you'll be doing:
- Leading a team of AMs, the MCS will ensure that all members of the team understand the objectives of the company and work together to achieve them.
- Take a proactive approach working with Brands, Agencies, and Holding Companies in planning and scaling the business to achieve high growth plans and optimal performance.
- Tracking, monitoring and evaluating quarterly revenue targets given to each AM on the team where account retention and growth are the main objectives.
- Coach the AMs to make strategic plans to achieve objectives, and capitalize on opportunities within their portfolios while providing proactive help with the team’s largest and high-potential accounts.
- Help own the client support structure and portfolio product needs, along with translating the needs of our clients to inform our product strategy.
- Identify opportunities to increase efficiency within the team, such as the development of tools, procedures or processes, or team education.
- Hire new AMs and contribute to the development of training materials to help onboard new team members.
- Work with other department leads representing the Client Service team’s best interests, sharing feedback and providing ideas to bring solutions to any relevant issues.
- Prioritize the development of each direct report by collaboratively creating and implementing individualized growth plans that focus on skill enhancement, career progression, and personal development.
- Act as a main point of contact for your portfolio of accounts.
- Provide in-depth client consultation on StackAdapt DSP, including campaign setup, performance insights, optimization strategies, and new growth opportunities to meet KPIs.
- In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education.
- Travel as necessary.
What you'll bring to the table:
- Extensive media experience and programmatic knowledge
- Real Time Bidding/programmatic expertise (DSP, Ad Network)
- Experience working with enterprise level customers across both brands and agencies
- 3+ years of experience managing a team
- Willingness to lead from the front, with a proven ability to inspire and energize teams
- Established track record of overcoming challenges, driving solutions, and making data-driven decisions
- Foster a culture of trust, transparency, collaboration, and accountability
- 5+ years of experience in account management, planning, and execution in the programmatic space
- Proactive and creative problem-solver with the ability to work in a growing and fast-paced environment
- Detail and process-oriented thinker with superior organizational and time management skills
- Proven success in managing client relationships and assisting in growing revenue
- The ability to grasp and communicate technical concepts and platform-based knowledge
- Ability to drive cross functional collaboration and demonstrate contribution and adoption of the solutions you design
- Strong interpersonal, verbal and written communication skills
- Familiarity with the latest digital advertising trends and ideas
- Huge bonus if you've used StackAdapt!
StackAdapters enjoy:
- Highly competitive salary + commission structure
- RRSP/401K matching
- 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
- Access to a comprehensive mental health care platform
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave policy
- A friendly, welcoming, and supportive culture
- Our social and team events!
StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
About StackAdapt
We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:
#LI-Remote
