Manager - Operations
hims & hersJob Location
Salary Range
Job Summary
Hims and Hers UK is seeking a resourceful Operations Manager to join their team. The ideal candidate will oversee supply chain management, vendor partnerships, and inventory control. They must be self-motivated, adaptable, and able to thrive in a startup-like environment. With experience in order fulfillment or pharmacy operations, the successful candidate can expect a competitive salary, equity compensation, and benefits like paid parental leave. As part of a small team making a meaningful impact in telehealth, this role offers opportunities for growth and ownership.
About the Role:
Hims and Hers UK, the UK arm of a fast-growing NYSE-listed telehealth company, is seeking a resourceful and entrepreneurial Operations Manager to join our team. This individual will play a critical role in ensuring the seamless operation of our supply chain, inventory management, and third-party pharmacy partnerships.
As part of a lean team the ideal candidate must thrive in a startup-like environment, demonstrate self-motivation, and possess a willingness to 'roll up their sleeves.' While this role has defined responsibilities, contributing to other areas as needed is a key expectation in our small team structure.
You Will:
Supply Chain Management: Oversee the supply chain for packaging and consumable items, ensuring sufficient inventory to support business operations.
Vendor and Partner Management: Collaborate with third-party partners, including our partner pharmacy, to ensure the timely manufacturing and delivery of medical products to customers.
Cross-functional Collaboration: Work closely with the General Manager, customer experience team, and external vendors to ensure operational excellence.
Process Optimization: Identify opportunities to improve efficiency, reduce costs, and enhance the quality of operations.
Problem-solving: Troubleshoot and address operational issues as they arise, taking a proactive approach to maintaining smooth workflows.
You Have:
Minimum of 3 years of experience in an order fulfillment operation, with exposure to supply chain or inventory management. Experience in a pharmacy or healthcare-related setting is highly desirable but not mandatory.
Demonstrated ability to manage vendor relationships and third-party partnerships effectively.
Strong organizational and project management skills, with a proven track record of managing multiple priorities and meeting deadlines.
Familiarity with operational tools and systems, such as inventory management software or order processing platforms.
Entrepreneurial mindset with a willingness to adapt, learn, and contribute beyond formal responsibilities.
Location
Hims and Hers UK is a fully remote workplace, however the Operations Manager will work closely with our pharmacy partner located in Dagenham, Essex. The successful candidate can expect to be on site with our pharmacy partner as frequently as once a week as part of their core responsibilities.
Why Join Us? At Hims and Hers UK, you’ll be part of a small, close-knit team that is making a meaningful impact in the telehealth space. This role offers the opportunity to take ownership of key operational functions while working in a fast-paced and collaborative environment.
If you are passionate about solving complex operational challenges and are eager to grow with a company that’s redefining healthcare, we’d love to hear from you!
Our Benefits (there are more but here are some highlights)
Competitive salary & equity compensation for full-time roles
Pension Plan with employer matching contribution
Generous PTO
Paid Parental Leave
#LI-Remote
