Remote Jobs

Gitlab logo

Manager, Renewals EMEA

Gitlab

Location
Cameroon
Posted

Manager, Renewals role at GitLab, open core software company

Immersive Labs logo

Customer Success Manager

Immersive Labs

Location
United States of America
Posted

Customer Success Manager at Immersive Labs: Develop strategic partnerships, ensure effective onboarding, and deliver training sessions for cybersecurity customers.

Recharge logo

Customer Success Manager

Recharge

Location
Canada
Posted

Customer Success Manager role driving merchant growth through subscription adoption and consultative guidance

Olo logo

Customer Success Manager

Olo

Location
United States of America
Posted
Salary Range
55k - 74k USD

Olo's Customer Success Manager will manage customer relationships, advocate for product improvements, and ensure client success with our SaaS solutions in the restaurant industry.

Dropbox logo

Customer Success Manager

Dropbox

Location
United States of America
Posted
Salary Range
157k - 239k USD

Manage post-sale customer success at Dropbox, drive adoption and retention, collaborate with cross-functional teams, and ensure customer satisfaction through effective relationship-building and product expertise.

Cendyn logo

Customer Success Manager

Cendyn

Location
Singapore
Posted

Lead customer success initiatives, manage accounts, and drive retention and growth for Cendyn's hotel and hospitality partners. Collaborate with customers and internal teams to ensure successful outcomes throughout the customer lifecycle.

Blinkist logo

Customer Success Manager

Blinkist

Location
Germany
Posted

Customer Success Manager at Blinkist - Develop relationships with enterprise accounts, drive customer adoption & success

Amplemarket logo

Customer Success Manager

Amplemarket

Location
Cameroon
Posted

Customer Success Manager at Amplemarket: Build strong relationships with customers, identify expansion opportunities, and drive growth through AI-powered sales platform.

Creatio logo

Customer Success Manager

Creatio

Location
Poland
Posted

Customer Success Manager for SMB & Corp segment market, implementing corporate software solutions, driving retention and renewals, with remote-first hybrid model and award-winning product.

Creatio logo

Customer Success Manager

Creatio

Location
Portugal
Posted

Customer Success Manager for SMB & Corp segment market, collaborating with teams to drive customer growth and adoption.

Upwork logo

Customer Success Manager

Upwork

Location
United States of America
Posted
Salary Range
80k - 125k USD

Enterprise Customer Success Manager at Upwork: drive adoption, provide expert consultation & training, build trusted relationships with Hiring Managers.

Twilio logo

Manager - KYT Operations

Twilio

Location
Estonia
Posted

Know Your Traffic Operations Manager at Twilio, leading a team to protect against malicious traffic, with remote work options from Estonia.

Webflow logo

Senior Product Operations Manager

Webflow

Location
United States of America
Posted
Salary Range
122k - 189k USD

Senior Product Operations Manager at Webflow: Collaborate with teams, optimize workflows, and drive innovation in a fast-growing company.

Binance logo

Compliance Project Manager

Binance

Location
Brunei Darussalam
Posted

Compliance Project Manager at Binance: Oversee global compliance projects, coordinate vendors, and drive project outcomes.

Upwork logo

Sr Manager - Product Design

Upwork

Location
United States of America
Posted

Senior Manager, Product Design at Upwork: Collaborate with cross-functional teams to develop user experiences for freelancers and clients.

InDebted logo

Customer Account Manager (Collections)

InDebted

Location
Philippines
Posted

Customer Account Manager (Collections) role at InDebted, utilizing verbal & written communication skills to engage customers empathetically & negotiate optimal repayment solutions.

Vercel logo

Engineering Manager - Edge

Vercel

Location
United States of America
Posted
Salary Range
192k - 288k USD

Lead the Edge Content team at Vercel to build fast web infrastructure with framework partners like Next.js and SvelteKit. Manage technical excellence, team growth, and roadmap collaboration while enjoying great benefits including remote flexibility and competitive compensation.

ClassDojo logo

Growth Engineering Manager

ClassDojo

Location
United States of America
Posted
Salary Range
170k - 260k USD

Engineering Manager & Growth Engineering Manager roles at ClassDojo: drive user growth, engagement, and retention with a focus on psychological safety and continuous improvement.

Kraken logo

Engineering Manager - Growth

Kraken

Location
Canada
Posted
Salary Range
127k - 203k USD

Lead cross-functional engineering team on premium crypto products, oversee onboarding experience, and drive growth objectives.

Gitlab logo

Manager, Renewals EMEA

Gitlab

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

Manager, Renewals Responsibilities

  • Manage Renewals team to ensure healthy weekly activities
  • Review weekly forecasts and business outcomes with reps and sales managers. This includes win/loss review so we can iterate our approach based on our success and failures.
  • Responsible for all renewals of all contracts and upgrades
  • Collaborates with regional Sales and Customer Success leaders
  • Hires, coaches and develops Renewal Managers
  • Participates in the design and execution of the Renewals Manager playbooks

Manager, Renewals Requirements

  • Demonstrated sales or renewals management experience
  • Aptitude for continuous improvement philosophy and strategy development and execution

About GitLab

GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 2,200 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

We value results, transparency, sharing, freedom, efficiency, self-learning, frugality, collaboration, directness, kindness, diversity, inclusion and belonging, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

Top 10 Reasons to Work for GitLab:

  1. Mission: Everyone can contribute
  2. Results: Fast growth, ambitious vision
  3. Flexible Work Hours: Plan your day so you are there for other people & have time for personal interests
  4. Transparency: Over 2,000 webpages in GitLab handbook, GitLab Unfiltered YouTube channel
  5. Iteration: Empower people to be effective & have an impact, Merge Request rate, We dogfood our own product, Directly responsible individuals
  6. Diversity, Inclusion & Belonging: A focus on gender parity, Team Member Resource Groups, other initiatives
  7. Collaboration: Kindness, saying thanks, intentionally organize informal communication, no ego
  8. Total Rewards: Competitive market rates for compensation, Equity compensation, global benefits (inclusive of office equipment)
  9. Work/Life Harmony: Flexible workday, Family and Friends days
  10. Remote Done Right: One of the world’s largest all-remote companies, prolific inventor of remote best practices

See our culture page for more!

Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto and guides.


#LI-BC2


Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.