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Manager, Solutions Architect CST (Remote, USA)
Grafana Labs
- Location
- United States of America
- Posted
- Salary Range
- 174k - 214k USD
Manage solutions architects team & drive business outcomes in observability domain
Grafana Labs
Manage solutions architects team & drive business outcomes in observability domain
Grafana Labs
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Grafana Labs
Grafana Labs seeks a dynamic Manager for their Solutions Architects team, responsible for driving successful business outcomes in the observability domain. The ideal candidate will collaborate with key clients, championing best practices and deploying Grafana technologies. They will also work closely with Sales, Support, Customer Success, and Product teams to build resilient solutions aligned with customer objectives. As a manager, they will ensure team success, design educational programs, advise on sales strategies, and build lasting customer relationships. The role involves managing a team of Solutions Architects, crafting Statements of Work, and driving operational scale. Grafana Labs offers a competitive compensation range ($174,000 - $214,000) and benefits, including equity, bonus, and other perks. The company values diversity and encourages applicants with diverse backgrounds to apply.
Grafana Labs seeks a dynamic Manager for our Solutions Architects team, one who shares our enthusiasm for driving successful business outcomes in the observability domain. As a Manager of Solutions Architects, you will help lead a distinguished group of technologists, adept at leveraging Grafana products. You will collaborate directly with our key clients to deploy and enhance Grafana technologies, championing observability best practices. You will also work directly with the Professional Services leadership team to drive continuous improvement and operational rigor.
This role will collaborate closely with Sales, Support, Customer Success, and Product teams to build resilient observability solutions aligned with customer and business objectives. This role involves crafting Statements of Work (SOWs), advocating for technological advancements to the Products team, resourcing and managing customer projects, driving operational scale, and managing customer escalations.
Responsibilities
Basic Qualifications
Preferred Qualifications
In the US, the Base compensation range for this role is $174,000 - $214,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process