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ClinChoice
ClinChoice is seeking a Medical Information Call Center Consultant (MICC Consultant) to join one of their clients. The ideal candidate will have strong medical knowledge, excellent communication skills, and the ability to work independently while establishing trust with client counterparts. As a MICC Consultant, you will be responsible for providing accurate information on medical devices, handling customer inquiries, and ensuring regulatory compliance. ClinChoice is a global full-service CRO with a focus on quality, professional development, and supportive culture. The company offers flexible remote work options, competitive salary, and opportunities for growth and development. If you are passionate about delivering high-quality service and have experience in medical information or pharmacovigilance, apply now to join the ClinChoice team.
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a Medical Information Call Center Consultant (MICC Consultant) to join one of our clients.
ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts.
Main Job Tasks and Responsibilities:
Medical Knowledge:
Customer Handling Skills:
Regulatory Compliance:
Documentation: Proficiency in maintaining detailed and accurate records of all customer interactions, ensuring traceability and accountability.
Education and Experience:
Minimum Requirement of bachelor’s degree in Biosciences (e.g., Biology, Biochemistry, Biotechnology) or a professional healthcare qualification (e.g., B. Pharm/M.pharm, Nursing, Dentistry)
At least 1 year of PV experience (Candidates with MICC experience is preferred)
Experience in relevant fields, along with certifications in medical information or pharmacovigilance.
The MICC staff will cover EST Hours.
Bilingual is an advantage.
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Key words: MICC, PV, Devices, Medical Device
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