Onboarding Coach - Guest Experience
Marketing Operations Specialist
- Location
- Philippines
- Posted
Whistle for Cloudbeds Onboarding Coach - Facilitate client onboarding & training, resolve customer inquiries, and drive retention.
Remote Jobs
Irish Gaelic Linguist
Welocalize
- Location
- Spain
- Posted
Gaelic Linguist - Perform quality control tasks, on-demand translation, and manage language materials for Welocalize's global clients.
Irish Gaelic Linguist
Welocalize
- Location
- United Kingdom
- Posted
Irish Gaelic Linguist for Welocalize: Perform quality control tasks, on-demand translation, linguistic adaptation, and manage language materials. Flexible remote work options and $4,000/year travel stipends available.
Senior Tax Analyst
Eventbrite, Inc.
- Location
- Argentina
- Posted
Join Eventbrite's Tax team as a Senior Analyst to manage global tax compliance, support audits, and collaborate on tax strategies across various jurisdictions.
Graphic Designer
Muck Rack
- Location
- United States of America
- Posted
- Salary Range
- 30 - 40 USD
Graphic Designer contractor for Muck Rack's marketing team, creating high-quality digital assets with Adobe Creative Suite.
Graphic Designer
Win
- Location
- Anywhere in the world
- Posted
Graphic designer needed for mobile gaming platform with blockchain technology
Graphic Designer
Presto
- Location
- Brunei Darussalam
- Posted
Graphic Designer at Flipster: Create visually engaging designs for marketing channels, collaborate with cross-functional teams, and contribute to shaping the visual identity of Flipster.
Graphic Designer
OfferFit
- Location
- Brazil
- Posted
Graphic Designer at Roboflow: Create engaging visuals for digital campaigns, implement design system, and collaborate with cross-functional teams.
Senior Front-end Engineer (React) – Open application
Truelogic Software
- Location
- Brazil
- Posted
Senior Front-end Engineer with React experience wanted for nearshore staff augmentation services in LATAM
UX/UI Designer
Creatio
- Location
- Portugal
- Posted
UX/UI Designer job in Lisboa, Portugal - remote-first hybrid model, competitive salary, paid leave options, medical insurance, vibrant corporate life.
UI/UX Designer
Kontakt.io
- Location
- Poland
- Posted
Design user interfaces and curate design systems for web and mobile software applications
UX/UI Designer
Creatio
- Location
- Ukraine
- Posted
UX/UI Designer for Roboflow's Product Team, creating scalable design systems and delivering user-centric interfaces.
UX/UI Designer
Creatio
- Location
- Poland
- Posted
UX/UI Designer job in Warsaw, Poland - remote-first hybrid model, competitive salary, paid leave options, medical insurance, vibrant corporate life.
UI/UX Designer
Ethena Labs
- Location
- Anywhere in the world
- Posted
Design intuitive DeFi interfaces for Telegram-based yield protocol
Accounting and Technology Solutions Advisor
Nava
- Location
- United States of America
- Posted
Accounting Technology and Solutions Advisor at NavaNava, leveraging expertise in accounting practices, software integration, and system conversions to enhance financial efficiency and accuracy.
Senior Front-End Engineer
CloudWalk
- Location
- Brazil
- Posted
- Salary Range
- 150k - 250k USD
Lead front-end development at CloudWalk, mentoring teams and implementing modern tools like React.js and Next.js while leveraging AI-powered tools for enhanced productivity.
Senior Front-End Engineer
Horizons
- Location
- Croatia
- Posted
Senior Front-End Engineer at Horizons: Improve user experience, modularize code, and lead the redesign of Horizons main front-end application.
Sales Director - Residential fire
Ajax Systems
- Posted
Lead the development of fire alarm products at Ajax Systems, drive business growth across EMEA, manage a sales team, and enjoy attractive benefits including competitive pay and travel support.
Graphic Designer II
JustAnswer
- Location
- India
- Posted
Graphic Designer II at JustAnswer: Create engaging digital assets for ad campaigns using Adobe tools, collaborate with cross-functional teams, and drive business results.
Onboarding Coach - Guest Experience
Marketing Operations Specialist
Job Location
Job Summary
We are seeking a Whistle for Cloudbeds Onboarding Coach to facilitate client onboarding, training, and ongoing support. The ideal candidate will have over 1 year of hospitality experience in roles like Front Desk or Revenue Manager, with at least 2 years of relevant industry experience in customer-facing roles. As an Onboarding Coach, you will work closely with clients to tailor the Whistle messaging platform to their needs, resolve customer inquiries and troubleshoot escalated issues, and contribute to training materials and product improvements. You will also partner with Sales to define success, demonstrate ROI, and drive retention. With strong organizational and proactive skills, you will empower clients to become self-sufficient during onboarding and beyond. We offer flexible remote work options, a supportive team environment, and opportunities for growth and development.
Location: Remote - (Philippines)
How You'll Make an Impact:
Whistle is our messaging platform integrated within Cloudbeds that allows properties to communicate with their guests through various channels such as SMS, WhatsApp, Facebook Messenger, OTA’s and more. It enables automated messaging, guest surveys, and reputation management while providing tools for managing guest interactions effectively. Whistle is designed to enhance guest engagement and streamline communication. As a ‘Whistle for Cloudbeds’ Onboarding Coach, you will work with our clients on a daily basis to help implement our messaging platform and tailor it to the client's needs.
Our Customer Onboarding Team: As part of our Customer Onboarding Team, you’ll play a vital role in bringing our motto *“more reservations, happier guests” to life. Our team is close-knit and collaborative, living this motto every day by working closely together to provide exceptional support and ensure a seamless onboarding experience for our customers.
If you’re ready to make a difference and be part of an exciting journey, we’d love to have you on board!
What You Bring to the Team:
Facilitate client onboarding, training, and ongoing support via video, phone, and email.
Resolve customer inquiries and troubleshoot escalated issues across multiple channels.
Partner with Sales to define success, demonstrate ROI, and drive retention.
Build strong client relationships to encourage loyalty and promote product adoption.
Develop a deep understanding of Cloudbeds’ products and customer needs.
Contribute to training materials and stay updated on system changes.
Record activities in Salesforce, gather feedback, and share insights for product improvements.
What Sets You Up for Success:
Communicate product offerings clearly and synthesize feedback for internal teams.
Share customer insights and opportunities across departments to drive alignment.
Manage multiple projects or accounts with strong organizational and proactive skills.
Empower clients to become self-sufficient during onboarding and beyond.
Deliver exceptional communication with empathy and a customer-focused approach.
Bring over 1 year of hospitality experience in roles like Front Desk or Revenue Manager.
Have at least 2 years of relevant industry experience in customer-facing roles.
Bonus Skills to Stand Out (Optional):
English, Portuguese, Spanish, Thai or Tagalog
Project Management certification
