Onboarding Coach - Guest Experience
Marketing Operations Specialist
- Location
- Philippines
- Posted
Whistle for Cloudbeds Onboarding Coach - Facilitate client onboarding & training, resolve customer inquiries, and drive retention.
Remote Jobs
Python Backend Engineer
Makersite GmbH
- Location
- Germany
- Posted
Join Makersite as a QA Engineer to drive quality assurance in our B2B SaaS platform for sustainable product development. Utilize your expertise in automation testing, Python, Cypress, and TypeScript to ensure high-quality software solutions.
Dutch Creative UI and Marketing Linguist
Welocalize
- Location
- Canada
- Posted
English into Vietnamese translators needed for music streaming company, translating content from English to Dutch with original meaning conveyed.
QA Linguist – Arabic (Egyptian & MSA dialect) & Arabizi | AI Data Annotation
Welocalize
- Location
- Egypt
- Posted
Freelance QA Linguist needed for data annotation project in Arabic (Egypt & MSA) & Arabizi
Technical Support Specialist (Remote, Sweden)
Grafana Labs
- Location
- Sweden
- Posted
Technical Support Specialist at Grafana Labs: Provide timely responses, triage issues, and build trusted advisor relationships with customers.
Senior Software Engineer - Rich Text Editor
Goodnotes
- Location
- Brunei Darussalam
- Posted
Join Goodnotes as a Senior Software Engineer to develop advanced rich text editors with multiplayer capabilities. Work on challenging projects, collaborate with a talented team, and enjoy remote or office-based work with excellent benefits including equity, health insurance, and professional development opportunities.
French Creative UI and Marketing Linguist
Welocalize
- Location
- Canada
- Posted
Freelance translation & review job: English to French Creative UI & Marketing Senior Translator/Reviewer
Diversity - Equity & Inclusion Manager
Axios
- Location
- United States of America
- Posted
- Salary Range
- 90k - 121k USD
Lead Axios' DEI initiatives, collaborate with teams to implement programs, conduct data analysis for reports, provide training, and ensure an inclusive workplace culture.
QA Linguist – Arabic (Syrian dialect) & Arabizi | AI Data Annotation
Welocalize
- Location
- Lebanon
- Posted
Freelance QA Linguist needed for data annotation project with Welo Data - AI Services
Рецензент рекламы на русском языке - Латвия
Welocalize
- Location
- Latvia
- Posted
Join our team as an Ads Quality Rater in Latvia and contribute to ensuring high-quality online ads on the Russian language.
Portuguese Creative UI and Marketing Linguist
Welocalize
- Location
- Canada
- Posted
English into Portuguese translator for music streaming company with various entertainment services
*Don't see the ideal role for you? Apply to Zowie here
Zowie
- Location
- Canada
- Posted
Join Zowie's mission to revolutionize customer experience with AI-powered solutions.
French Canadian Life Science Linguist
Welocalize
- Location
- Spain
- Posted
French Canadian Life Science Linguist at Welocalize, performing quality control and translation tasks for medical devices and life sciences content.
Developer Marketer
Svix
- Location
- United States of America
- Posted
Developer Marketer for Roboflow, creating marketing strategies for developer communities
Sr. RVP, Mid-Market Sales, AMER
Contentsquare
- Location
- Brazil
- Posted
Lead AMER sales team to accelerate growth as Sr. RVP of Mid-Market Sales at Contentsquare
Senior Backend Engineer - Tumblr
Automattic
- Location
- Brazil
- Posted
- Salary Range
- 70k - 170k USD
Work on the backend of Tumblr, contributing to features used by millions. Collaborate with teams globally, focusing on scalability and performance while enjoying flexible work options and professional growth opportunities.
Senior Quality Assurance Engineer - SCAYLE Storefront API
ABOUT YOU SE & Co. KG
- Location
- Croatia
- Posted
Senior Quality Assurance Engineer for Storefront API Team in Hamburg or remote EU
Senior Python Engineer
Podium
- Location
- Brazil
- Posted
Join Podium as a Senior Backend Python Engineer to build AI-driven solutions using large language models, empowering local businesses with efficient customer interactions and optimizing their operations. Contribute to cutting-edge projects in a remote-friendly environment with comprehensive benefits.
Engineering Manager – Adoption | Europe remote
n8n
- Location
- Croatia
- Posted
Engineering Manager at n8n, a workflow automation platform
Onboarding Coach - Guest Experience
Marketing Operations Specialist
Job Location
Job Summary
We are seeking a Whistle for Cloudbeds Onboarding Coach to facilitate client onboarding, training, and ongoing support. The ideal candidate will have over 1 year of hospitality experience in roles like Front Desk or Revenue Manager, with at least 2 years of relevant industry experience in customer-facing roles. As an Onboarding Coach, you will work closely with clients to tailor the Whistle messaging platform to their needs, resolve customer inquiries and troubleshoot escalated issues, and contribute to training materials and product improvements. You will also partner with Sales to define success, demonstrate ROI, and drive retention. With strong organizational and proactive skills, you will empower clients to become self-sufficient during onboarding and beyond. We offer flexible remote work options, a supportive team environment, and opportunities for growth and development.
Location: Remote - (Philippines)
How You'll Make an Impact:
Whistle is our messaging platform integrated within Cloudbeds that allows properties to communicate with their guests through various channels such as SMS, WhatsApp, Facebook Messenger, OTA’s and more. It enables automated messaging, guest surveys, and reputation management while providing tools for managing guest interactions effectively. Whistle is designed to enhance guest engagement and streamline communication. As a ‘Whistle for Cloudbeds’ Onboarding Coach, you will work with our clients on a daily basis to help implement our messaging platform and tailor it to the client's needs.
Our Customer Onboarding Team: As part of our Customer Onboarding Team, you’ll play a vital role in bringing our motto *“more reservations, happier guests” to life. Our team is close-knit and collaborative, living this motto every day by working closely together to provide exceptional support and ensure a seamless onboarding experience for our customers.
If you’re ready to make a difference and be part of an exciting journey, we’d love to have you on board!
What You Bring to the Team:
Facilitate client onboarding, training, and ongoing support via video, phone, and email.
Resolve customer inquiries and troubleshoot escalated issues across multiple channels.
Partner with Sales to define success, demonstrate ROI, and drive retention.
Build strong client relationships to encourage loyalty and promote product adoption.
Develop a deep understanding of Cloudbeds’ products and customer needs.
Contribute to training materials and stay updated on system changes.
Record activities in Salesforce, gather feedback, and share insights for product improvements.
What Sets You Up for Success:
Communicate product offerings clearly and synthesize feedback for internal teams.
Share customer insights and opportunities across departments to drive alignment.
Manage multiple projects or accounts with strong organizational and proactive skills.
Empower clients to become self-sufficient during onboarding and beyond.
Deliver exceptional communication with empathy and a customer-focused approach.
Bring over 1 year of hospitality experience in roles like Front Desk or Revenue Manager.
Have at least 2 years of relevant industry experience in customer-facing roles.
Bonus Skills to Stand Out (Optional):
English, Portuguese, Spanish, Thai or Tagalog
Project Management certification
