Kickstarter PBC
Coordinate creator success and manage creative asset development for Kickstarter's Performance team. Provide high touch support to creators and optimize operational processes for a seamless experience.
Apollo.io
Lead complex engineering solutions at Apollo, mentor team members, and drive impactful projects using MongoDB and ElasticSearch while ensuring scalable and reliable systems.
Uberall
People Analytics & Talent Intelligence Specialist at Uberall - drive data-driven talent strategies with 4+ years HR data analytics experience
Swapcard
Join Swapcard's QA Engineering team as a Quality Assurance Engineer and contribute to building impactful tools and solutions.
CloudWalk
Join CloudWalk's Red Team as an Engineer to execute sophisticated attack simulations, identify vulnerabilities, and enhance our financial platform's security. Utilize your expertise in ethical hacking and penetration testing to protect millions of transactions and sensitive data.
Douro Labs
Build DeFi infrastructure by developing smart contracts, SDKs, and tools. Collaborate globally, shape product direction, and thrive in a dynamic startup environment with remote flexibility.
Figma
Design and build scalable infrastructure for Figma's tools, secure networks, develop service meshes, and mitigate DDoS threats while working on cutting-edge technologies to support our growing customer base.
The Athletic Media Company
Join The Athletic as a Full-Stack Engineer to build innovative solutions for sports media, focusing on growth features and scalable backend systems. Work remotely with a global team and enjoy competitive benefits.
360Learning
Full-stack developer for LMS platform with flexible remote work options and comprehensive benefits package
Planet
Join Planet as a Software Engineer and contribute to innovative systems that extract insights from satellite imagery for applications in agriculture, forestry, climate, land management, and more.
Enode
Join Enode as a Mid-Level Engineer and accelerate the transition to a sustainable energy system
Adaptavist
Join The Adaptavist Group as a Software Engineer to build and maintain cloud products using AWS, collaborate with teams, and deliver reliable solutions in the Atlassian ecosystem.
Gauntlet
Join Gauntlet as a Software Engineer to develop Aera's treasury management platform. Collaborate on cutting-edge DeFi solutions, leverage Python expertise, and enjoy comprehensive benefits including remote flexibility and wellness support.
Figma
Figma developer tools role: build Dev Mode, collaborate on new products, mentor peers & drive solutions with React, Typescript & Ruby/Sinatra.
Rackspace
L4 AWS Support Engineer: Provide expert-level technical support for complex AWS-based solutions, lead critical incident response, and drive strategic initiatives.
Athennian
Senior Engineer at Athennian: Design scalable software solutions, mentor junior engineers, and drive technical excellence in a fast-paced startup environment.
Keboola
Senior Sales Engineer at Keboola, driving revenue growth through technical discovery and product demonstrations.
Keboola
Senior Sales Engineer at Keboola, driving revenue growth through technical discovery and product demonstrations, with a focus on data workflows, APIs, and SaaS architectures.
Automattic
Systems Engineer for high availability, performance & security of Automattic's global infrastructure
Edmunds.com
Join Edmunds' Ad Solutions team as a software engineer and contribute to innovative digital automotive advertising solutions using Java and Python.
Kickstarter PBC
Kickstarter is seeking a motivated Operations & Creator Success Coordinator to join our Performance team. This role focuses on delivering high touch creator support and coordinating creative asset development for data-powered tools and services. The salary range in the United States is $60,000–$68,500. Key responsibilities include managing the creative development process, owning end-to-end onboarding and offboarding experiences, enhancing creator experience through proactive support, optimizing operational processes, tracking and analyzing creator sentiment, and supporting creator service adoption.
Kickstarter is seeking a motivated Operations & Creator Success Coordinator to join our Performance team. This role reports to the General Manager of the Performance team and will be focused on delivering high touch creator support and coordinating creative asset development for data-powered tools and services. This team is Kickstarter’s first new business line, and you’d be joining an experienced, creative team driven by delivering the best possible experience for creators bringing creative work to life.
Note that the typical schedule for this role is Monday - Thursday, but this role will be expected to check email and support creators as needed on Fridays on an ad hoc basis.
The salary range for this role in the United States is $60,000 – $68,500.
In this role, you will:
Manage the creative development process between creators and external design teams, overseeing asset briefing, intake, and approval workflows to ensure seamless execution.
Own end to end onboarding and offboarding experience for creators working with the Performance team by maintaining up-to-date playbooks and process documentation to drive consistency and clarity.
Enhance the creator experience by providing proactive support, addressing inquiries, escalating concerns, and ensuring creators feel valued and supported throughout their engagement.
Continuously optimize operational processes within the tasks and workload you own by identifying and implementing scalable improvements without compromising creator satisfaction.
Track and analyze creator sentiment, consolidating feedback to provide actionable insights that drive team improvements and enhance service offerings.
Support creator service adoption by assisting with pitches and helping creators understand the value of our services to encourage engagement.
About You
You have 1-2 years of professional experience managing and meeting the needs of clients with high expectations. Ideally, with experience pitching performance marketing services.
You enjoy working collaboratively, participating in team discussions, and have excellent communication and time management skills.
You have experience with creative development and brand-building, and a keen eye for detail.
You empathize with creators, the challenges of the creative process and bringing projects to life.
You consider the broader impacts of your work and how you can improve the whole team’s experience; identifying tooling & automation improvements, tackling systemic issues rather than firefighting, and excelling at cross-discipline collaboration.
You value sharing knowledge, personal growth, positive feedback, and continuously improving operational and team practices.
