Remote Jobs

Dropbox logo

Partner Sales Manager

Dropbox

Location
Japan
Posted

Lead Dropbox's business expansion through strategic partnerships in Japan. Drive revenue growth by managing partner plans, building relationships, and ensuring customer satisfaction. Requires IT experience, channel partnership expertise, global collaboration skills, and fluency in Japanese with business-level English.

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Revenue Operations Manager

Inworld AI

Location
United States of America
Posted
Salary Range
152k - 204k USD

Manage and optimize marketing and sales automation platforms, drive alignment across GTM teams, analyze performance data, and enhance the tech stack to support growth initiatives.

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Revenue Operations Manager

OfferFit

Location
Brazil
Posted

Revenue Operations Manager at OfferFit: drive growth, improve processes, and lead change management efforts.

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Product Manager - Design Systems Foundations

Figma

Location
United States of America
Posted
Salary Range
149k - 308k USD

Lead the Design Systems Foundations team at Figma, simplify complex codebases, collaborate with Engineering and other teams, gather user feedback, and drive product initiatives for a multi-product company.

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Risk Manager (Investment)

SwissBorg

Location
France
Posted

Join SwissBorg as an Investment Risk Analyst to design risk models, collaborate with teams, and ensure robust processes for crypto investments. Gain insights into DeFi trends and regulatory changes impacting our strategies.

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Strategic Alliances Manager

Red Canary

Location
United States of America
Posted
Salary Range
137k - 160k USD

Manage strategic technology partnerships at Red Canary, driving growth through alliances and GTM strategies. Develop KPIs, collaborate with product teams, and build relationships with senior stakeholders in the cybersecurity industry.

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Senior Customer Success Manager, Mid-Market

Muck Rack

Location
United States of America
Posted
Salary Range
85k - 105k USD

Drive customer growth and renewals in Muck Rack's mid-market segment by managing customer success, overseeing lifecycle, and negotiating contracts. Requires experience in B2B SaaS Customer Success or Account Management.

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Engineering Manager - Machine Learning

Runway

Location
Canada
Posted

Engineering Manager for ML-based features at Runway, leading high-performing teams and developing state-of-the-art systems.

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Machine Learning Engineering Manager

Spotify

Location
United States of America
Posted
Salary Range
176k - 252k USD

Data-minded Engineering Manager with ML expertise to lead Ads Performance Platform - Demand team at Spotify

Creatio logo

Customer Success Manager

Creatio

Location
Poland
Posted

Join us as a Customer Success Manager to manage customer relationships, drive retention, and collaborate with teams on implementation projects while enjoying a remote-first hybrid work model and comprehensive benefits.

Creatio logo

Customer Success Manager

Creatio

Location
Ukraine
Posted

Join our team as a Customer Success Manager to manage customer relationships, drive retention, and collaborate with teams on successful project implementations using Creatio's award-winning product. Enjoy a remote-first hybrid work model and a supportive corporate culture.

UpGuard logo

Customer Success Manager

UpGuard

Location
Australia
Posted

Customer Success Manager at UpGuard: drive customer success, onboard & enable customers, and foster long-lasting relationships.

Dropbox logo

Customer Success Manager

Dropbox

Location
Canada
Posted
Salary Range
182k - 246k C$

Drive customer success at Dropbox by managing post-sale deployment, adoption, and product education. Build relationships, optimize workflows, and collaborate internally to ensure customer satisfaction and growth.

Immersive Labs logo

Customer Success Manager

Immersive Labs

Location
United States of America
Posted

Customer Success Manager at Immersive Labs: Develop strategic partnerships, ensure effective onboarding, and deliver training sessions for cybersecurity customers.

Recharge logo

Customer Success Manager

Recharge

Location
Canada
Posted

Customer Success Manager role driving merchant growth through subscription adoption and consultative guidance

Olo logo

Customer Success Manager

Olo

Location
United States of America
Posted
Salary Range
55k - 74k USD

Olo's Customer Success Manager will manage customer relationships, advocate for product improvements, and ensure client success with our SaaS solutions in the restaurant industry.

Dropbox logo

Customer Success Manager

Dropbox

Location
United States of America
Posted
Salary Range
157k - 239k USD

Manage post-sale customer success at Dropbox, drive adoption and retention, collaborate with cross-functional teams, and ensure customer satisfaction through effective relationship-building and product expertise.

Cendyn logo

Customer Success Manager

Cendyn

Location
Singapore
Posted

Lead customer success initiatives, manage accounts, and drive retention and growth for Cendyn's hotel and hospitality partners. Collaborate with customers and internal teams to ensure successful outcomes throughout the customer lifecycle.

Blinkist logo

Customer Success Manager

Blinkist

Location
Germany
Posted

Customer Success Manager at Blinkist - Develop relationships with enterprise accounts, drive customer adoption & success

Amplemarket logo

Customer Success Manager

Amplemarket

Location
Cameroon
Posted

Customer Success Manager at Amplemarket: Build strong relationships with customers, identify expansion opportunities, and drive growth through AI-powered sales platform.

Dropbox logo

Partner Sales Manager

Dropbox

Job Location

Job Summary

The Partner Sales Manager (PSM) - Japan role is crucial for expanding Dropbox's business through strategic partnerships in Japan. This position involves leading the development and management of partner plans, building relationships with key stakeholders, driving revenue growth, and ensuring customer satisfaction. The role requires a strong background in IT, channel partnerships, and global collaboration, along with excellent analytical and problem-solving skills. The successful candidate will also need to be fluent in Japanese and have business-level English proficiency.

Skills

Problem SolvingAnalytical skillsentrepreneurial mindsetCritical thinkingIT industry experiencechannel partnershipsglobal collaborationJapanese fluencybusiness level English

Role Description

Partner sales manager (PSM) - Japan will lead business expansion of Dropbox through scaling strategic partners. 

Dropbox has been transforming business model to “channel first”. Partner’s autonomy level is getting higher every year from demand generation to post-sales customer success. This role is heart and core of this multi-year transition journey. That transition is only achievable by driving the success of the existing accounts thru developing trusted relationships with partners, maximizing up-sell/cross sell opportunities, driving retention rates and growing our business.

This transformation is happening simultaneously in other multiple international regions. So, the role is expected to proactively work with global peers to share learnings, seek for fresh ideas and jointly push corporation to better equip learnings into global business strategy.  

Dropbox is rapidly growing its partner community so a successful candidate will have experience working with partners one-to-one and in scaled capacity to further accelerate growth. 

Responsibilities

  • Responsible for the delivery of a specific and defined revenue quota

  • Own, build, develop and manage the Partner plan for managed book of partners

  • Identify key stakeholders to build relationships and credibility within those partner organizations, and help them realize the full potential of Dropbox Business

  • Facilitate one-to-one and scaled Partner engagement to train and enable sales teams to bring the best Dropbox experience to their customers

  • Lead Partner marketing campaigns in collaboration with partner marketing and other internal stakeholders 

  • Establish relationships with the key Distributor personnel to ensure that we build a seamless and effective sales process 

  • Work with relevant Account Representatives and Account Managers on account mapping and opportunity management where applicable

  • Own and drive a structured renewal process for existing customer teams

  • Lead the engagement between the wider Dropbox teams with the named partners

  • Maintain and execute relationships at all levels of the company and lead the rhythm of the business

  • Make every potential Dropbox customer happy with every interaction, being an ambassador for Dropbox and our unique culture at every opportunity

  • Develop a thorough understanding of Dropbox products and roadmap

Requirements

  • Proven experience in IT industry

  • Strong experience in channel partnerships 

  • Business experience which requires global collaboration 

  • Strong analytical, critical thinking and problem solving skills

  • Self starter, phenomenal teammate and team player

  • Must have an entrepreneurial mindset towards building a strategic set of partners 

  • Fluent in Japanese and business level English 

Preferred Qualifications

  • SaaS background