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Post Listing Research and Account Manager

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Posted

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Customer Success Manager AMERICAS

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Commercial Account Executive (Mid-Market)

Qualio

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British Virgin Islands
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Key Account Executive (API/CPaaS)

Vonage

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United States of America
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Mid-Market Account Executive, DACH

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Germany
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United States of America
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Scale Customer Success Manager

Coefficient

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United States of America
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Enterprise Client Success Manager

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Senior Mid-Market Account Executive

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Community Manager

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Australia
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Community Manager

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United States of America
Posted

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Diversity - Equity & Inclusion Manager

Axios

Location
United States of America
Posted
Salary Range
90k - 121k USD

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Sr. Customer Success Manager

Zapier

Location
British Virgin Islands
Posted
Salary Range
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Post Listing Research and Account Manager

Binance

Job Summary

Job Description: Post Listing Research and Account Manager. Responsibilities include incident handling, research and risk management, and evaluating requests from listed projects. The ideal candidate has 5-9 years of experience in research or consulting, with strong analytical and interpersonal skills. They must be able to identify root causes, assess impact, and implement measures to minimize risks. The role involves working with internal teams and external projects, as well as optimizing processes and SOPs. Flexible remote work options are available.

Responsibilities

    • Incident Handling
    • Support projects during major incidents (e.g. hacking/security incidents, collapse of CEX, etc)
    • Identify root cause and assess impact of incident on Binance and Projects
    • Work with internal BUs and external project to minimize impact

    • Research and Risk Management
    • Conduct review on performance of listed tokens
    • Understand quantitative and qualitative metrics use in reviewing tokens – e.g. product adoption metrics, on-chain metrics, project development, community sentiments, etc
    • Identify risks associated with tokens
    • Recommend and implement measures on based on risks associated with token
    • Evaluate requests from listed projects (rebrand, mainnet integration, swap, etc) 
    • Write concise reports on risks identified, requests and incidents
    • Drive initiatives to improve risk detection and risk mitigation

    • Operations
    • Onboard new listings (e.g. gather key info, prepare for trading)
    • Liaise with all parties to facilitate operational requests by listed tokens (e.g. airdrop, cross chain swap, old to new swap, etc)
    • Optimize process/SOP

Requirements

    • 5-9 years of proven success (research or consulting experience is relevant)
    • Critical thinker and able to grasp key principles & identify root causes
    • Analytical and structured
    • Strong interpersonal skills, including negotiation
    • Good crypto knowledge
    • Driven, self-starter and able to evaluate risks and rewards of different decisions