Product Advocate
Apollo.io
- Location
- Mexico
- Posted
Provide world-class customer support for Apollo.io, assist users with product questions, and contribute to improving the product and user experience.
Remote Jobs
Senior Marketing Specialist, CRM
Taskrabbit
- Location
- United States of America
- Posted
- Salary Range
- 80k - 111k USD
CRM Senior Specialist at Taskrabbit: Partner with marketing team to deliver campaigns empowering users across email, push, and in-app channels.
Senior Paralegal - Commercial/Legal Operations
Vonage
- Location
- United States of America
- Posted
Commercial Senior Paralegal role supporting complex transactions with customers, partners, and suppliers worldwide, providing legal guidance and collaborating with cross-functional teams.
Senior HR Specialist
Loka, Inc
- Location
- Brazil
- Posted
Senior HR Specialist at Loka: Collaborate with a talented team, drive key HR initiatives, and contribute to the growth of a global, dynamic team.
Senior CloudOps Engineer
DuckDuckGo
- Location
- Cameroon
- Posted
Senior CloudOps Engineer at DuckDuckGo, accelerating projects using Terraform, Chef/Ansible, Docker, Github actions, bash/perl, nginx, ELK, Grafana, Azure/AWS.
Product Manager - Engagement and Subscriptions (Remote Work from Anywhere)
Xapo Bank
- Location
- Gibraltar
- Posted
Product Manager - Engagement and Subscriptions at Xapo Bank
Assurance Senior Manager
BPM LLP
- Location
- United States of America
- Posted
Risk Assurance and Advisory (RAAS) professional needed at BPM, requiring strong technical skills, industry knowledge, and excellent communication abilities.
Senior Sales Manager
Creatio
- Location
- Ukraine
- Posted
Senior IT Sales Manager - Deliver revenue targets, manage enterprise sales process, and drive business growth with a proven track record of success.
Senior CRM Manager
Presto
- Location
- Brunei Darussalam
- Posted
Senior CRM Manager at Flipster: Drive email marketing strategies to boost user acquisition & retention in the crypto market.
Senior Commissioning Engineer
Fluence
- Location
- Germany
- Posted
Fluence is seeking a Senior Commissioning Engineer to lead the commissioning process for energy storage projects, ensuring successful project delivery and commercial operation with excellent benefits and career development opportunities.
Senior Manager - Workflow Optimization
Wealthsimple
- Location
- British Virgin Islands
- Posted
- Salary Range
- 150k - 250k CAD
Lead Wealthsimple's workflow optimization initiatives, driving cross-functional collaboration and leveraging emerging technologies to enhance efficiency and customer satisfaction across CXO operations.
AI Build Engineer
Rackspace
- Location
- Canada
- Posted
- Salary Range
- 97k - 151k USD
Build and market AI solutions using AWS technologies at Rackspace Technology as an AI Build Engineer. Work in a small team to develop innovative AI platforms and go-to-market strategies.
Senior Business Operations Manager
The Athletic Media Company
- Location
- United States of America
- Posted
Senior Business Operations Manager at The Athletic: Manage partnerships, oversee internal operations, and drive business growth in the consumer media industry.
Senior Accountant (m/f/d)
Penumbra
- Location
- Croatia
- Posted
Senior Accountant (m/w/d) bei Penumbra Europe GmbH, Vollzeitposition mit Hybrid-Modell, flexible Arbeitsmodelle und Möglichkeiten für individuelle Weiterbildung.
Senior Systems Administrator
Nextech
- Location
- United States of America
- Posted
Senior Systems Administrator for Microsoft 365 environment, focusing on security, automation, and system reliability.
Senior Database Administrator
Kueski
- Location
- Mexico
- Posted
Database Administrator Senior para administrar bases de datos de manera eficiente y segura
Senior Database Administrator
Kraken
- Location
- Brazil
- Posted
- Salary Range
- 127k - 203k USD
DBA role at Kraken, optimizing MariaDB clusters, enhancing high availability, disaster recovery, and monitoring solutions.
Senior Director - Global Partners
Dropbox
- Location
- Canada
- Posted
Global Channel Sales Head for Dropbox, driving revenue growth and market expansion through strategic partnerships and channel innovation.
Senior Director - Global Partners
Dropbox
- Location
- United States of America
- Posted
Global Channel Sales Head for Dropbox, driving revenue growth through strategic partnerships and leading a team of sales professionals.
Product Advocate
Apollo.io
Job Location
Job Summary
Apollo.io is seeking an experienced Product Advocate to provide world-class support by becoming a product expert and helping users navigate product questions and challenges. The ideal candidate will help our customers become experts in the tool and achieve their business goals using Apollo, as well as provide feedback to improve our product and user experience.
Skills
Customer SupportSalesforceTechnical SupportZendeskIntercom
The Role
The Product Advocate position is open to residents of the Philippines, Colombia, Mexico and requires full English fluency. This is a fully remote role involving customer support through both chat and email channels.
Apollo.io is seeking an experienced Product Advocate to provide world-class support by becoming a product expert and helping users navigate product questions and challenges.The ideal candidate will help our customers become experts in the tool and achieve their business goals using Apollo, as well as provide feedback to improve our product and user experirence.Daily Adventures and Responsibilities:
Apply knowledge to analyze, diagnose, recommend, and resolve customer issues and requests
Go above and beyond to ensure client satisfaction and success
Capture revenue opportunities through influencing high-velocity conversions and building brand affinity
Educate customers to the best of their capabilities to optimize their results
Make customers’ voices heard by delivering feedback and recommendations to our Product teams
Drive adoption and expanded usage of our platform within customer accounts
Understand the Apollo product and strategies to contribute constructively to every situation that a customer encounters
Provide first replies within 1 minute in chat and 1-2 hours in email and provide fast and accurate answers to the customer’s inquiry
Escalate issues that require more in-depth technical investigation to Technical Support
Qualifications and Experience
Empathetic to customer needs, with an intrinsic motivation to understand the questions that customers ask and why
3+ years of experience in customer support, technical support, or similar customer-facing roles
Experience with Salesforce, Zendesk, or Intercom
Excellent written and verbal English communication skills
Availability to work on weekends
