Remote Jobs

Welocalize logo

Hebrew Localization QA Tester Part-Time (Remote) in UK

Welocalize

Location
United Kingdom
Posted

Remote Hebrew Localization QA Tester / Proofreader position with Welocalize, utilizing native-level fluency in HEBREW and strong technical skills to test web-based systems and applications.

360Learning logo

Solution Deployment Manager

360Learning

Location
Spain
Posted

Solution Deployment Manager for 360Learning platform implementation

360Learning logo

Solution Deployment Manager

360Learning

Location
Spain
Posted

360Learning Solution Deployment Manager: Manage customer onboarding, platform deployment, and integrations. 3+ years of experience in customer-facing roles required.

Mattermost logo

Vice President of Channel Programs (Remote)

Mattermost

Location
United States of America
Posted
Salary Range
240k - 260k USD

Lead global channel partner strategy for Mattermost, develop enablement programs, and drive revenue growth through partnerships.

Vonage logo

Product AI Enablement Specialist

Vonage

Location
Poland
Posted

Enable AI adoption by developing resources, training teams, and collaborating across functions to maximize customer success with our AI-powered tools.

Firstup logo

Product Support Engineer

Firstup

Location
United States of America
Posted
Salary Range
65k - 90k USD

Product Support Engineer: Handle complex support cases, prioritize bug fixes, and develop subject matter expertise with AI-driven solutions.

MyFitnessPal logo

Senior Product Designer - Partnerships

MyFitnessPal

Location
United States of America
Posted
Salary Range
120k - 150k USD

Design impactful user experiences at MyFitnessPal by creating intuitive interfaces for partnerships, balancing user needs and business goals while fostering collaboration across teams.

Binance logo

Senior BD Manager - Payment (MENA)

Binance

Location
Bahrain
Posted

Senior BD Manager - Payment (MENA) at Binance: Lead payment operations team, develop strategies for efficiency & scalability, ensure seamless payment processes.

Restaurant365 logo

Senior Customer Success Manager

Restaurant365

Location
United States of America
Posted
Salary Range
75k - 80k USD

Lead customer success at Restaurant365 by managing relationships, ensuring product adoption, and driving customer satisfaction. Collaborate with cross-functional teams and provide strategic guidance to achieve customer goals.

Monarch Money logo

Senior Customer Success Manager

Monarch Money

Location
United States of America
Posted
Salary Range
100k - 115k USD

Join Monarch as a customer support specialist and help users take control of their finances with our financial management platform.

Vercel logo

Senior Customer Success Manager

Vercel

Location
United States of America
Posted

Customer Success Manager for Enterprise customers at Vercel, driving business value through innovation and capabilities.

OfferFit logo

Senior Customer Success Manager

OfferFit

Location
Canada
Posted
Salary Range
40k - 233k USD

Senior Customer Success Manager at OfferFit: drive customer success with AI decisioning engine, build meaningful relationships, and contribute to product development.

Saviynt logo

Customer Success Manager - IAM/IGA

Saviynt

Location
France
Posted

Customer Success Manager at Saviynt: drive customer adoption, lead projects, and ensure business value

Aircall logo

Product Manager - Integration - Remote from France or Spain or Portugal

Aircall

Job Location

CameroonCentral African RepublicComorosCongo, (Kinshasa)Côte d'IvoireCroatiaDenmarkDjiboutiEgyptEquatorial GuineaEritreaEstoniaEthiopiaFaroe IslandsFinlandFranceGabonGambiaGermanyGibraltarGreeceMaltaAlgeriaAndorraAngolaAustriaBahrainBelgiumBeninBotswanaBulgariaBurkina FasoBurundiChadCyprusSaint HelenaSwazilandSwedenSwitzerlandJordanKenyaKuwaitMaliSierra LeoneSlovakiaSloveniaLatviaLebanonLesothoLiberiaLibyaLithuaniaLuxembourgMacedonia, Republic ofNetherlandsNigerNigeriaNorwayPolandQatarRéunionRomaniaRwandaSomaliaSpainSudanSvalbard and Jan Mayen IslandsTanzania, United Republic ofTogoMadagascarOmanMalawiSyrian Arab Republic (Syria)TurkeyUgandaUnited Arab EmiratesBouvet IslandCongo (Brazzaville)Czech RepublicGhanaAlbaniaBelarusGuineaGuinea-BissauLiechtensteinMauritaniaMauritiusMayotteMonacoSouth AfricaUnited KingdomWestern SaharaYemenZambiaZimbabweBosnia and HerzegovinaBritish Indian Ocean TerritoryCape VerdeMoldovaMoroccoMozambiqueNamibiaPortugalRussian FederationTunisiaSan MarinoSaudi ArabiaSenegalSeychellesHoly See (Vatican City State)HungaryIcelandIran, Islamic Republic ofIraqIrelandIsraelItaly

Job Summary

Aircall is seeking an Experienced Product Manager to lead integrations with key partners, including CRMs and Helpdesks. The ideal candidate will have 3+ years of business experience using analytics to drive product results, experience working with integrated software, white-label solutions, and APIs. They should be customer-centric, empathetic, and able to work collaboratively with various stakeholders. As a Product Manager for Ecosystem, you will define Aircall's vision for integrations, make it a success, and deliver impactful features that provide value to customers and support revenue growth. You will also discover new product insights by analyzing qualitative and quantitative customer data. With a focus on collaboration, innovation, and customer satisfaction, Aircall offers a unique work environment, competitive salary package, and benefits. Join our team of bold, ambitious, and collaborative individuals who are passionate about making human connections possible.

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

A great part of the Aircall’s product value comes from its seamless integration with the other tools used by our customers. Empowering conversations is also saving our users the time of logging calls into tickets, fetching information on CRMs, and tagging Helpdesk requests. 

We are looking for an Experienced Product Manager to work on Aircall’s key partners and take our integrations with CRMs, Helpdesks and others to the next level. This person will have to align with Engineering, Data Analysts, Go To Market teams and Product Marketing to define Aircall’s vision for his/her scope of work and make it a success.

Key responsibilities


      • As Product Manager for Ecosystem, you are responsible to create best-of-class integrations with our key partners and make them evolve to provide the right value for the user.

      To do so, you will be an active participant in the definition of the vision and strategy of the Integrations scope of Aircall, in order to maximize value for our customers and support revenue growth. You will discover and present new product insights by analyzing qualitative and quantitative customer data.

      You will also be responsible for the delivery of your product by leading a development team with the help of data analysts, backend and frontend developers.

      Here are a few examples of topics that could be handled by your team: HubSpot Conversation Intelligence, Salesforce integration, integrated CTI strategy definition, Intercom integration delivery, Public API alignment capabilities, etc.

      To do so, you’ll be working with various internal stakeholders for each phase of your product lifecycle:
    • Discovery: Sales, Account Executive, Customer Success, Onboarding, Support
    • Framing: Design, Data, Product Marketing
    • Development: Engineering team, SRE, QA

Qualifications:


      • We value people who are bold, ambitious, collaborative and customer-centric. Even better, the ones who know how to work hard & have fun at the same time. We’re a tribe of highly driven people, with a great sense of human connection and a clear focus.

    • +3 years of business experience using analytics to drive product results
    • Experience in working with integrated softwares, white-label solutions and APIs
    • Having worked on core CRMs and/or Helpdesks is a plus (Salesforce, HubSpot, Pipedrive, Zendesk, Intercom…)
    • You have been working for a B2B SaaS company for at least 3 years
    • You are empathetic and understand the need for your stakeholders to be aligned and compelled to your vision
    • Clear, structured thinking and excellent communication skills
    • You are fluent in English
#LI-MM2

We know that success comes from smart work and deserves to be recognized and rewarded

We value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together.

If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!
Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.

Why join us?

🚀 Key moment to join Aircall in term of growth and opportunities
💆‍♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits (health coverage, lunch, commute, sports)

DE&I Statement: 
At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey. 
We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.

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