Product Onboarding Specialist
Teikametrics
- Location
- United States of America
- Posted
Product Onboarding Specialist at Teikametrics: Deliver exceptional customer service & training to help customers succeed on the platform.
Remote Jobs
Sales Enablement Specialist
Creatio
- Location
- United States of America
- Posted
Sales Enablement Specialist to lead global onboarding and enablement initiatives, designing Phase 1 and Phase 2 content, delivering instructor-led training, and maintaining current content with Creatio standards.
Principal Product Manager - Insurance Products
Gusto, Inc.
- Location
- Canada
- Posted
- Salary Range
- 181k - 262k USD
Lead the expansion of Gusto's health insurance solutions for SMBs by developing innovative products and strategies that address their needs, leveraging your expertise in product management and collaboration with industry partners.
Product Manager - Sail
Stripe
- Location
- United States of America
- Posted
- Salary Range
- 214k - 322k USD
Lead Stripe's design system and web platform evolution as a Product Manager, driving innovation and collaboration across teams to enhance user experiences and performance.
Product Marketing Lead
ClassDojo
- Location
- United States of America
- Posted
Join ClassDojo as a seasoned product marketer and drive growth through engaging go-to-market campaigns, influencing product roadmaps, and collaborating with cross-functional teams.
Product Manager, SABR
Constructor
- Location
- Anywhere in the world
- Posted
Product Manager role at Constructor.io, focusing on API ecosystem development and product discovery in eCommerce and search domains.
Senior Renewals Specialist
Myriad360
- Location
- United States of America
- Posted
Senior Renewals Specialist at Myriad360: build pipeline reports, forecasts, and quotes; own renewal contracts across multiple manufacturers; unlimited PTO & paid parental leave
VP - Product
UpGuard
- Location
- Australia
- Posted
VP of Product at UpGuard: Lead product strategy & vision, drive growth, and empower teams in a fast-growing cybersecurity company.
Senior Clinical Excellence Specialist
Grow Therapy
- Location
- United States of America
- Posted
- Salary Range
- 145k - 153k USD
Support providers in mental health care through outreach, quality improvement, and documentation review at Grow Therapy as a Sr. Clinical Excellence Specialist (PMHNP).
Product Analyst
Teikametrics
- Location
- India
- Posted
Product Analyst at Teikametrics: Analyze data to optimize product performance & user experience using SQL, Python, and data visualization tools.
Product Analyst
JustAnswer
- Location
- Ukraine
- Posted
Product Analyst at JustAnswer: drive business impact with data-driven insights and recommendations in a remote-first work environment.
Product Marketing Manager
Didomi
- Location
- United States of America
- Posted
Product Marketer at Didomi: Develop compelling messaging, define go-to-market strategies, and create content that highlights the value of their platform.
Product Marketing Manager
MyFitnessPal
- Location
- United States of America
- Posted
- Salary Range
- 78k - 117k USD
Drive MyFitnessPal's product strategy by developing go-to-market plans, conducting market research, and collaborating with cross-functional teams to enhance brand presence and user engagement.
Product Marketing Manager
Swapcard
- Location
- Canada
- Posted
Product Marketing Manager at Swapcard: lead product marketing & sales enablement, develop GTM strategy, create compelling narratives & assets
Product Marketing Manager
Athennian
- Location
- Canada
- Posted
Lead product marketing at Athennian by developing go-to-market strategies, shaping messaging, conducting market research, enabling cross-functional teams, creating content, and measuring performance to drive product adoption and awareness in the legal, tax, finance, and compliance sectors.
Product Marketing Manager
Rocket Money
- Location
- United States of America
- Posted
- Salary Range
- 110k - 130k USD
Enhance the Rocket Visa Signature® Card experience through strategic product marketing, cross-functional collaboration, and data-driven campaigns at Rocket Money.
Senior HR Ops Specialist
CoinsPaid
- Location
- Croatia
- Posted
Join CoinsPaid as Senior HR Ops Specialist & optimize HR processes for compliance & efficiency across multiple legal entities.
International SEO Content & Search Specialist
Welocalize
- Location
- Romania
- Posted
International SEO Content & Search Specialist - Optimize content across multiple markets using keyword research, competitor analysis, and search intent optimization.
International SEO Content & Search Specialist
Welocalize
- Location
- Spain
- Posted
International SEO Content & Search Specialist at Adapt: drive multilingual SEO strategies, optimize content, analyze performance, and stay up-to-date with industry trends.
International SEO Content & Search Specialist
Welocalize
- Location
- Greece
- Posted
International SEO Content & Search Specialist to optimize and manage content across multiple markets, driving international and multilingual SEO strategies.
Product Onboarding Specialist
Teikametrics
Job Location
Job Summary
Teikametrics is seeking a Product Onboarding Specialist to deliver a tailored, white-glove onboarding experience for new customers. The specialist will ensure customers are set up for long-term success during their first 90 days, working closely with them to configure campaigns and support strategic goals. With a strong understanding of e-commerce advertising and SaaS technology, the ideal candidate will provide exceptional customer service and training to help customers maximize the value of Teikametrics' platform. The role involves collaborating with cross-functional teams, identifying opportunities for upselling additional features or products, and tracking onboarding progress. As part of a remote-friendly company with flexible work options, competitive benefits, and equity in a fast-growing company, this is an excellent opportunity for a talented individual to join Teikametrics' team.
ABOUT THE ROLE
As a Product Onboarding Specialist, you will act as a concierge for new customers, delivering a tailored, white-glove onboarding experience. Your mission is to ensure customers are set up for long-term success during their first 90 days, working closely with them to configure campaigns, train them on our tools, and support their strategic goals. You will also facilitate smooth handoffs to Managed Services or other teams when applicable.
ABOUT TEIKAMETRICS
Teikametrics is a leading SaaS company that helps e-commerce brands scale their advertising with cutting-edge AI technology. Our platform empowers sellers to optimize ad campaigns across Amazon, Walmart, TikTok, and more. We are seeking a talented and dedicated Customer Success Manager/Product Onboarding Specialist to join our team and ensure our customers’ success from day one.
Key Responsibilities
Serve as a trusted partner to new customers, guiding them through the onboarding process and ensuring their accounts are configured for success.
Assist customers in connecting their Amazon & Walmart accounts to the Teikametrics platform.
Provide hands-on support for rebuilding and configuring client campaigns, ensuring alignment with best practices.
Deliver exceptional customer service and training to help customers maximize the value of our platform.
Identify opportunities to upsell additional features or products that align with the customer’s goals.
Collaborate closely with cross-functional teams, including Managed Services and Product, to ensure a seamless transition post-onboarding.
Track and report on onboarding progress, identifying and addressing roadblocks to customer success.
Qualifications
Bachelor’s degree in Marketing, Business, or a related field.3+ years of experience in a Customer Success or Product Onboarding role, preferably within the e-commerce or advertising industry.
Strong understanding of e-commerce advertising, particularly Amazon, Walmart, and TikTok.
Familiarity with SaaS technology and platforms is highly preferred.
Excellent written and verbal communication skills, with the ability to build strong customer relationships.
Exceptional interpersonal and organizational skills, with a focus on delivering above-and-beyond service.
Proven ability to collaborate across teams and manage multiple priorities effectively.
WORKING AT TEIKAMETRICS
Join us! We hire talented individuals remotely across the following states: California, Colorado, Connecticut, Florida, Georgia, Idaho, Indiana, Kentucky, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia & Washington. In addition, we also have remote opportunities in China and India.
More Than Just a Job
Everyone’s work preferences are different but regardless of work style, we like to take care of our people. Benefits of becoming part of Team Teika:
• Competitive cash (we don’t discount based on location)
• A robust benefits package effective on day one!
• Generous stock option packages and investment opportunities
• Remote friendly - we hire in 25 states and 3 countries
• Unlimited Paid Vacation Policy
• Flexible work schedule - work when you’re most productive and effective!
ABOUT TEIKAMETRICS Teikametrics’ AI-powered holistic Marketplace Optimization Platform helps sellers and brand owners maximize their potential on the world’s most valuable marketplaces. Founded in 2015, Teikametrics uses proprietary AI technology to maximize profitability in a simple SaaS interface. Teikametrics optimizes more than $15 billion in GMV across thousands of sellers around the world, with brands including Munchkin, mDesign, Clarks, Nutribullet, Conair, Nutrafol, and Solo Stove trusting Teikametrics to unlock the full potential of their selling and advertising on Amazon, Walmart, and other marketplaces.
The job description is representative of typical duties and responsibilities for the position and is not all-inclusive. Other duties and responsibilities may be assigned in accordance with business needs. We are proud to be an equal opportunity employer. A background check will be conducted after a conditional offer of employment is extended.
