Production Designer

See yourself at Twilio

Join the team as our next Senior Production Designer.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

The Production Designer role will be responsible for creating and editing graphics and images for a variety of media, including digital and print. This person must be able to work quickly, have mastery over design tools and applications,meet tight deadlines, and work well under pressure.

The Brand team creates meaningful moments for current and future customers, showing the importance of human connection in a noisy digital world. Our dispersed, global team builds our brand through elevated content with engaging, high quality design. We set a creative and aspirational global standard for all Twilions.

Responsibilities

In this role, you’ll:

• Updating and maintaining our team templates to ensure all elements meet requirements for vendor handoff
• Creating easy to repurpose templates in Canva
• Creating and modifying ads, social media, slide decks, icon libraries, ebooks, reports, email, web assets, and brand collateral for final production and release  
• Laying out long form documents using InDesign best practices
• Beautifying slide decks and applying clean animation and transition effectsFollowing the direction of a creative director and will collaborate closely with creative peers
• Cultivate cross-functional partnerships
• Navigate concurrent projects with aggressive timelines, without compromise

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 8+ years of experience in the design field
• Strong proficiency in creative working tools: Adobe Creative Suite, Figma, Canva etc.
• Comprehensive understanding of file finalization processes for print, environmental, web, and slide decks
• Skilled at file hygiene. Keep layers named, tidy, and organized
• Experience building and maintaining self-serve creative libraries in Canva, Creative Cloud, and Google
• Experience bringing keynote presentations to life through animation and interactivity
• Able to extend and implement a design direction across multiple asset types while maintaining the aesthetic nuances of the Twilio brand
• Able to be an active voice and contributor in creative conversations and speak articulately to your workstreams and output
• Experience working from creative briefs. Confident working with stakeholders, providing multiple viable solutions, and articulating tradeoffs
• Able to learn on your feet and thrive in a dynamic environment 

Location

This role will be remote and based in Colombia.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].