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Public Relations and Communications Manager

Udacity
United States of AmericaFull Time14d

Job Summary

Udacity is seeking a Public Relations & Communications Manager to drive its media and communications strategy, working at the intersection of technology and transformation. The role involves developing and implementing a media and communications strategy, creating PR plans, managing high-visibility events, and ensuring messaging reflects the company's values and vision. As part of a fast-paced environment, the manager will enjoy creative freedom to spearhead innovative PR campaigns and build impactful media relationships. This is a unique opportunity to amplify the voice of a global EdTech leader, leveraging expertise to lead executive engagements and oversee a communications team committed to excellence. The ideal candidate thrives in environments where ideas lead to tangible results and enjoys shaping strategies that capture the imagination of a global audience. With flexible remote work options and a competitive compensation package, Udacity offers a rewarding work environment with perks and benefits.

Udacity is now an Accenture company and exciting things are happening! Are you ready to shape the public voice of a rapidly scaling, global EdTech leader? We’re seeking an exceptional Public Relations & Communications Manager to drive our media and communications strategy, working at the intersection of technology and transformation. This high-impact role will place you at the forefront of our brand storytelling efforts, collaborating closely with cross-functional teams, C-level executives, and our strategic partner, Accenture. Your mission: to elevate our brand presence across global markets, cultivate relationships with top-tier media outlets, and craft narratives that inspire, engage, and resonate.

As part of a fast-paced and collaborative environment, you’ll enjoy the creative freedom to spearhead innovative PR campaigns, manage high-visibility events, and ensure our messaging reflects our company’s values and vision. This role offers a unique opportunity to amplify the voice of a company making a meaningful difference in the EdTech SaaS space, leveraging your expertise to build impactful media relationships, lead executive engagements, and oversee a communications team committed to excellence. If you thrive in environments where your ideas lead to tangible results and enjoy shaping strategies that capture the imagination of a global audience, we’d love to hear from you!

What You’ll Do

  • Develop and implement a media and communications strategy for Udacity 

  • Partner with Accenture counterparts to ensure strategic alignment across the broader company ecosystem

  • Create and manage a PR plan, including budgets, timelines, etc.

  • Analyze all media coverage of the organization and draft appropriate responses, when necessary

  • Work with the content marketing team to create a content calendar

  • Develop strategy for and organize promotional events such as press tours and conferences

  • Work closely with the leadership team on media engagements

  • Develop relationships and working with media outlets and other companies

  • Collaborate with cross-functional stakeholders to identify the public voice of the brand (and ensure alignment with Accenture)

  • Create style guides and brand voice outlines for all public relations, marketing, advertising and other departments

  • Consult with executive management to develop effective communication procedures and policies for various situations

  • Draft press releases and speeches following organizational news

  • Communicate with media outlets and journalists and create press kits

  • Develop materials to educate staff on communication practices

  • Coach and assist team members on improving communication skill

  • Perform communications research and monitor the progress of various communications strategies

Qualifications

  • Teamwork and the ability to influence senior stakeholders and external parties

  • Exceptional communication abilities, including writing, speaking and active listening

  • Ability to effectively engage with team members of all levels and across departments

  • Analytical skills to solve problems and find the best way to convey a message

  • The creativity to produce exciting and interesting content

  • Organizational skills and the ability to multitask and prioritize projects while working on a deadline or in a fast-paced environment

  • The technological ability to work on a variety of digital platforms and also create web and mobile content

  • In-depth knowledge of best writing and messaging practices for business correspondence, public relations, advertising, marketing and sales copy and social media

  • Great project management skills, including time management, goal-setting, multitasking and prioritization

  • 7+ years of experience in public relations or media relations 

  • Demonstrated success at turning pitches into stories across Tier 1 media outlets (e.g., Tech Crunch, NY Times, Wall Street Journal, the Verge, etc.)

  • Has a personal media list and existing relationships with reporters

Location: While this is a remote role, applicants must be currently authorized to work in the United States of America on a full-time basis Compensation: The maximum base pay for this position is $150,000, depending on experience and location, and is eligible for an annual 15% corporate bonus.

Benefits:

Experience a rewarding work environment with Udacity's perks and benefits!

  • At Udacity, we offer you the flexibility of working from home. We also have in-person collaboration spaces in Mountain View, Cairo, Dubai and Noida and continue to build opportunities for team members to connect in person

  • Flexible working hours

  • Paid time off

  • Comprehensive medical insurance coverage for you and your dependents

  • Employee wellness resources and initiatives (access to wellness platforms like Headspace)

  • Quarterly wellness day off

  • Personalized career development

  • Unlimited access to Udacity Nanodegrees